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The panel discussion started with Arun Gupta, the Group CIO for K Raheja Corp, who pointed out that cloud computing's various shades are still unclear for Indian CIOs. Most are not even aware of how they can get the most out of cloud. " Management of cloud computing is not easy in India, especially when the company has a pan-India presence. Except for metros, Internet connectivity can be uncertain. Downtime of critical applications like email, storage can be difficult aspects in cloud computing management."
Buy-in for cloud computing adoption from management and the user base is a common challenge that Indian CIOs face. For example, when India Infoline adopted cloud computing, Sankarson Banerjee, CIO of India Infoline, had a tough time. Today, the company has 18,000 users on cloud. It recently moved to Google Mail on cloud computing platform, but Banerjee had to face resistance from users as well as the management. "Google Mail's popularity did not help users, who were convinced about Outlook," says Banerjee. On the same front, Ajay Kumar Meher, the vice president for IT & new media of Sony Entertainment Network is still struggling to convince the management about advantages of cloud computing. "Selling the idea of adopting cloud computing for core applications is still a stumbling block."
Most Indian CIOs agree that cloud service providers fail in hosting bigger applications like ERP and other customized applications. However, CIOs are slowly migrating smaller applications like email, as part of their experiments with management of cloud computing platforms.