Despite posting losses of £200m in its latest results, travel operator Thomas Cook said that IT-enabled improvements have helped the firm reduce costs and boost bookings.
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According to the company, IT centralisation was one of the key actions for taking out cost and improving efficiency, with £43m in cost savings achieved over the period.
Thomas Cook signed a contract with Capgemini last year to enable the replacement of a range of existing IT systems around areas such as travel management, from booking through to delivery.
The travel firm said that another technology-enabled achievement was the build-up of its European online travel agent (OTA). The re-platforming of the company's online offering is "gaining momentum, with changes to the user interface, improved functionality and content gradually being rolled out", it said.
Some £7m has been invested in the OTA initiative, with total gross bookings for the first half up 10% as a result.
The company blamed its decrease in profit on unrest in key travel destinations Egypt and Tunisia as well as the recession.