Telecoms giant Nokia Siemens is set to open a global operations centre in Brazil which will be crucial in supporting...
the firm's operations worldwide.
The global network operations centre, which will support and manage remotely the firm's network operations regionally and worldwide, will be up and running in September and will be the third delivery site of this kind in addition to facilities in India and Portugal.
Nokia Siemens could not provide specifics on predicted increase in headcount or figures around investment in the new site, but the company already employs more than 600 staff in Portugal and several hundreds in India.
The company's global head of systems integration Nelson Campelo told Computer Weekly at the Brasscom Global IT Forum in Sao Paulo that the facility in Brazil will replicate a successful operating model, but will give more emphasis to local capabilities.
"There are big concerns around information overload and many operators have had performance issues related to management of the amounts of data coming through the networks," said Campelo.
"Having said that, we will help our clients optimise their set-up and allow them to introduce new products and services and turn an issue into an opportunity," he said.
The announcement follows the launch of IBM's new research lab in Sao Paulo earlier this week in a partnership with the Brazilian government. It has been 12 years since IBM has set up a new R&D lab.
The site will be IBM's ninth research centre, which will focus on natural resources, oil & gas and technology around development of microprocessors and semiconductors, as well use of intelligence in 'social science technology' in major events taking place in Brazil in the next few years, such as the 2016 Olympic Games and the World Cup in 2014.