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Birmingham NHS Trust shows how data systems can improve patient care

Innovative use of data has helped Birmingham NHS Foundation Trust to achieve the highest ratings for its care and management.

It was one of 37 out of 392 trusts to be rated "excellent" by independent regulator the Care Quality Commission in both the quality of service and the financial management categories in 2008-2009.

Head of informatics Daniel Ray attributed Birmingham NHS Foundation Trust's success to the way it uses data, saying it has played an important part in cutting costs and improving care.

One of the most popular tools his team have built is the clinical dashboard. It uses a Microsoft platform and mines data from eight different systems, telling doctors and nurses everything they need to know about a patient.

To be able to use the data, the first challenge was to have systems that allowed informatics staff to extract it effectively. Building the right kind of infrastructure was vital, said Ray.

Ray said the reason Birmingham has the right kind of systems is because everything was built by the in-house IT team. "We are in the position we are in because the trust does not tend to go out to big external suppliers and buy large systems," he said.

His advice to other hospitals thinking of developing the use of informatics is to assess the systems and the quality of data access. "Then, engage with the clinicians, and get those who are excited about it to act as champions," he said.

"In our hospital the projects are driven by the clinicians. The culture is very data-driven."

The trust is now starting to engage with hospitals in the US as it said it does not know of many others in the UK that are using data in the same way.

Care Quality Commission hospital ratings 2009 >>


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