Capita enjoyed "steady organic growth" throughout 2009, according to the 2009 financial results it has just posted.
Major contract wins and renewals totalled £1bn, compared with £1.24bn in 2008.
The company focused on squeezing operational costs and growing its offshore business to help it cope with the economic downturn.
Its turnover was £2.69bn, compared to £2.44bn in 2009, and operating profit grew from £320.9m to £357.7m.
Paul Pindar, chief executive of Capita Group, said, "Capita delivered a strong performance in 2009. Organic growth was steady across the year with a number of new major contracts secured in the year and with businesses across the group delivering robust results. Additional spend by existing clients was lower in 2009 but a focus on optimising our operational infrastructure and the growth of our offshore operation ensured that we continued to increase margins.
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"Capita is well placed to continue its growth and is enjoying a healthy flow of new business opportunities. Our pipeline of sales prospects, strong forward visibility of revenues from our long-term contracts and consistent operational performance position us well for further progress in 2010 and thereafter."