Microsoft's CEO Steve Ballmer has ruled out reviewing its user licences, despite acknowledging the fine print and complexity can cause headaches for customers.
By submitting your email address, you agree to receive emails regarding relevant topic offers from TechTarget and its partners. You can withdraw your consent at any time. Contact TechTarget at 275 Grove Street, Newton, MA.
"I don't anticipate a big round of simplifying licences. The last round of simplification was done six years ago and a lot of clauses and fine print is there to help customers reduce costs," he said.
"Any simplification needs to be done to provide things the customers want us to do, not for the purity of simplification. Last time we fixed that we made things simpler and had satisfaction numbers plummet for two years," he said.
"My hope is that in the first three to six months [after launch on 22 October] any new PC you buy will come with Windows 7. It would be a shame to see people acquire Windows XP machines in 2010," he said.