Managed IT Services
The growth in the managed service provider (MSP) using both client-based agents and cloud technology to help customers keep on top of their IT needs has been one of the main features of the market in the last couple of years. This section will cover the ongoing developments with managed IT services in feature news and analysis.
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News
18 Mar 2024
Juniper enhances programme with increased MSP support
Networking vendor is hoping a strategy of providing AI-capable products and a supportive programme will enable partners to deliver more growth Continue Reading
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News
15 Mar 2024
Channel leaders feeling positive
The highest levels of optimism seen for five years among those driving the industry have been fuelled by growth in AI and other emerging technologies Continue Reading
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News
15 Mar 2024
Channel driving change for care givers
When the NHS and those responsible for looking after vulnerable people need help with their IT, the likes of CDW and Maintel are examples of the role partners can play Continue Reading
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News
14 Mar 2024
RM outlines strategic growth plan
Education player puts tough 2023 into history books as it looks to improve business fortunes Continue Reading
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News
14 Mar 2024
Channel struggling to unlock data insights
High volumes of information from various sources are underlining attempts to grow revenues, according to findings from Westcon-Comstor Continue Reading
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News
14 Mar 2024
Channel explainer: Why sustainability matters
Why is it important to have a strong green story? Where do you start, and who is going to help you? This explainer tackles those questions Continue Reading
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News
13 Mar 2024
Channel urged to keep evolving sustainability position
With the industry evolving, the emergence of AI and other energy-hungry technologies, the need to keep on top of strategies to reduce carbon emissions are essential Continue Reading
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News
11 Mar 2024
Aryaka launches SASE as a service to cover channel options
Networking player provides service that will give partners additional consumption model to put in front of customers Continue Reading
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News
08 Mar 2024
Customers signal supplier green credentials a priority
Being able to flex a solid sustainability position is being seen by a growing number of users as an essential Continue Reading
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News
07 Mar 2024
Cloud complexity a challenge for the channel to solve
Research has shown that users are struggling to keep on top of their infrastructure and will look to partners to help Continue Reading
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News
05 Mar 2024
Air IT seals twelfth deal with move for SCS
MSP continues to widen UK coverage and add more skilled staff and customers through acquisition strategy Continue Reading
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News
05 Mar 2024
Kaseya: Security a major revenue earner for MSPs
Firm’s latest look into the managed service provider world reveals how security, artificial intelligence and automation are impacting the channel Continue Reading
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News
01 Mar 2024
Acronis warns MSPs to check tools sitting on their networks
Security player has seen a trend for cyber criminals to install their own clean software monitoring tools to deepen their visibility of a victim’s infrastructure Continue Reading
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News
01 Mar 2024
MSPs seen as answer by skill-strapped customers
TechTarget and ESG Technology Spending Intentions research reveals how important managed service providers are to users Continue Reading
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E-Zine
01 Mar 2024
MicroScope: Is cloud the best option?
In this issue, find out why cloud may not always be the right course of action for businesses to take. Also discover the growing threat artificial intelligence brings to the cyber security market, as well as read predictions on what areas will grow over the course of the year Continue Reading
- 29 Feb 2024
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News
28 Feb 2024
Mid-market customers feeling ignored and mis-sold
Research from Microsoft partner Advania has revealed that users are struggling with legacy tech, management headaches and a lack of support from vendors Continue Reading
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News
27 Feb 2024
Westcon-Comstor adds private Cisco listings to AWS Markeplace
Distributor moves quickly to flex status as valued partner of public cloud giant Continue Reading
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News
27 Feb 2024
Keepit cuts ribbon on London base
Backup and recovery player is the second Danish firm to set its sights on growing its position in the UK market in the space of a week Continue Reading
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News
23 Feb 2024
Channel marketing scope has widened
Those looking after industry brands are increasingly taking on sustainability as an area of responsibility Continue Reading
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News
22 Feb 2024
Bytes Group CEO resigns
Undisclosed trades in Bytes Group’s shares lead long-standing staffer to walk away from the business Continue Reading
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News
21 Feb 2024
Infinigate adds DX depth and Evolve IP continues partner recruitment
Distributor rolls out fresh service offering while telecoms player reveals latest MSP to join ranks Continue Reading
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News
21 Feb 2024
SCC bolsters comms position with Resonate buy
Channel player SCC seals third deal in a year to add more depth to its managed services portfolio Continue Reading
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News
21 Feb 2024
MSPs under pressure to solve customer security challenges
Latest SonicWall threat report shines light on role that managed service players are increasingly expected to play Continue Reading
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News
21 Feb 2024
Danish player Conscia gains UK foothold with ITGL buy
Deal brings together two Cisco gold partners and provides geographic expansion for acquirer Continue Reading
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News
21 Feb 2024
SailPoint cuts ribbon on MSP programme
Security player keen to get partners to solve more customer identity-related challenges Continue Reading
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News
20 Feb 2024
Crayon bolsters education pitch with Kahoot partnership
Channel player will have more to talk about with schools and universities after getting involved with learning and engagement specialist Continue Reading
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News
19 Feb 2024
ANS and Global 4 partnering and CodeStone buying
Tie-ups across the channel continue to be struck as firms look to extend areas of expertise and bolster service offerings Continue Reading
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News
15 Feb 2024
Legacy kit undermining sustainability efforts
Daisy research has shone a light on an issue causing high numbers of customers ESG and budgetary headaches Continue Reading
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News
14 Feb 2024
GTDC: Distribution marketplaces evolving and competing
Report from industry body uncovers the progress made so far and the prospects for future enhancements putting distie offerings in a strong position Continue Reading
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Feature
13 Feb 2024
Channel explainer: How to make money out of GenAI
It’s tipped as the most important technology for a generation, but how are customers using it, can the channel make revenues from it and what are the risks? Continue Reading
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News
12 Feb 2024
Channel can make money from generative AI
Generative artificial intelligence has gone from hype to use cases to become a growing channel opportunity Continue Reading
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News
09 Feb 2024
Cohesity pitches Veritas buy as channel positive
Deal will give combined channel base opportunity to sell more cloud, security and AI products Continue Reading
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News
08 Feb 2024
IBM expands AWS marketplace programme to UK
IBM’s experiences running AWS offering in the US has given it the confidence to move to the next phase and introduce it to a number of European countries Continue Reading
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Opinion
08 Feb 2024
How to successfully be your customers’ pilot for Copilot
Chris Shaw ,UK&SA senior distribution manager at AvePoint, outlines why the latest innovation from Microsoft is something MSPs must get involved with Continue Reading
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News
07 Feb 2024
Gamma picks up Coolwave to enhance global position
Comms player will be in a stronger position when it comes to supporting international customers with SMS and voice services Continue Reading
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Feature
07 Feb 2024
Five-minute interview: Ross Teague, Nebula Global Services
The latest channel figure to share some personal insights is the founder and CEO of Nebula Global Services, Ross Teague Continue Reading
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News
05 Feb 2024
RM looking to deliver trusted education relationship
RM keen to add more value to help improve the experiences for children in the classroom and those who are teaching them Continue Reading
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News
01 Feb 2024
NIS2 seen as a channel opportunity
Westcon-Comstor uncovers channel hopes that security compliance directive will spark user interest in products and services Continue Reading
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News
01 Feb 2024
SME market trends supporting further MSP growth
The CEO of Kaseya has shared his thoughts on the reasons why the year ahead will be a positive one for managed service providers Continue Reading
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News
31 Jan 2024
Hitachi Vantara and Cisco roll out managed services offering
The channel is getting its hands on the fruits of a tie-up that should make life easier for customers looking for a hybrid cloud service Continue Reading
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News
30 Jan 2024
GFT Technologies and NMi Group engaging in M&A
Channel consolidation continues with deals struck to add geographical coverage and market expertise Continue Reading
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News
30 Jan 2024
TD Synnex, Westcon-Comstor and Infinigate expand portfolios
Distributors are making moves to ensure they have a mix of products and services that appeal to their channel partner bases Continue Reading
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News
25 Jan 2024
Kerv looks for growth with fresh backer
Managed services player Kerv targets more mid-market activity after changing private equity backers Continue Reading
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News
25 Jan 2024
Computacenter comes through 2023 strongly
Firm indicates to shareholders that despite it being a tough market, it has grown pre-tax profits Continue Reading
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News
22 Jan 2024
Westcon-Comstor adds AWS depth with Rebura buy
Distributor moves for cloud consultancy in bid to beef-up ability to support partner base Continue Reading
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News
19 Jan 2024
Capable security partners succeeding with Cisco
Vendor’s security lead comments on the progress made by those able to understand the technology and bring their own value into play Continue Reading
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News
17 Jan 2024
Dura Software expands UK footprint with Invosys buy
The examples of consolidation continue to stack up, with comms services player Dura Software the latest to be caught up in M&A activity Continue Reading
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News
17 Jan 2024
D&H strategy illustrates distributor priorities
Firm shares its views around areas of interest, with many echoing the thoughts and experiences of their counterparts in the UK Continue Reading
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News
16 Jan 2024
Growing enterprise demand driving up MSP budgets
Managed service providers indicate that they are spending more to make sure they can react to customer needs Continue Reading
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News
12 Jan 2024
CloudClevr adds more MSP muscle with Bamboo buy
Firm continues on its mission to become a significant UK managed service player with third acquisition Continue Reading
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News
12 Jan 2024
Logicalis CEO identifies reasons to be optimistic about 2024
Channel player’s boss outlines areas where customers are looking to make investments as the market picks up Continue Reading
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News
11 Jan 2024
Channel facing a delicate AI pitch into SMEs
There is a clear appetite for artificial intelligence technology, but there is a gap in perceptions of its purpose between those buying the tech and those using it Continue Reading
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News
10 Jan 2024
Logicalis looking to raise the managed services bar
Channel player ushers in a number of enhancements on its Managed Data Fabric Platform to provide users with deeper insights Continue Reading
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News
09 Jan 2024
Print managed services part of a sustainability pitch
It’s been pitched as a cost-controlling benefit, but the green benefits of MPS is growing, according to Kyocera Document Solutions UK Continue Reading
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News
05 Jan 2024
GTDC: More use cases add to AI expectations
The latest GTDC podcast includes talk of the prospects for the technology to have a major channel impact this year – artificial intelligence Continue Reading
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E-Zine
05 Jan 2024
MicroScope: Things are looking up for 2024
In this issue, catch up on what experts predict for the year ahead in the channel business, as well as a look back on 2023. Also, read about upcoming areas for growth and the importance of understanding cloud reselling to demystify customer needs Continue Reading
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News
04 Jan 2024
Stone and TD Synnex highlight ITAD benefits
With budgets remaining tight, the need for the channel to pitch a strong refurbished tech story remains a pressing one Continue Reading
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News
03 Jan 2024
SonicWall adds more zero trust depth with Banyan buy
Security player dips back into the M&A market to add more zero trust and SSE coverage Continue Reading
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Feature
02 Jan 2024
Why the channel can prepare for a positive 2024
A tough 2023 is in the books, and focus now settles on a fresh 12 months where the narrative can be better across the channel Continue Reading
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Feature
28 Dec 2023
Top 10 channel stories of 2023
It’s time to look back at what topics were making the news across the industry in the past 12 months Continue Reading
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Feature
27 Dec 2023
The top 10 channel themes of 2023
What were the main areas of interest in the past 12 months? This handy list of the top 10 should jog memories, stir debate and garner some agreement across the channel Continue Reading
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News
20 Dec 2023
Giacom picks up Microsoft-focused intY
Move to bolster managed services proposition will add greater cloud depth and enhance UK market position Continue Reading
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News
14 Dec 2023
Jamf stepping up channel enablement
Apple specialist Jamf views arming partners with more support as a critical part of its drive to increase partner revenues in 2024 Continue Reading
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News
14 Dec 2023
FluidOne makes M&A move for CNC
Brighton-based MSP is the latest to be picked up in a strategy to grow a network of branch offices across the country Continue Reading
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News
13 Dec 2023
Malwarebytes enhances MSP offering as DataSolutions looks for vendor growth
Cyber security firm enhances MSP offering after reporting strong demand for the services, while elsewhere, distributor reveals intention to grow its vendor portfolio Continue Reading
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Feature
13 Dec 2023
How was 2023 for channel partners and their vendors?
With 2023 drawing to a close, it’s time to ask: what kind of year was it for channel businesses? And did 2023 live up to their expectations or did it fall short? Continue Reading
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News
12 Dec 2023
Channel has role to play in supporting AI adoption
Findings from Dynatrace have revealed a clear opportunity for partners to help users keen to make use of the technology Continue Reading
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News
12 Dec 2023
Lenovo channel exec tips artificial intelligence, edge and multicloud as areas for growth
With 2024 just a matter of weeks away, partners are already being alerted to areas where decent revenues should be available Continue Reading
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News
11 Dec 2023
TD Synnex offers channel sustainability education
Distributor launches course to arm more partners with the information needed to reduce their carbon footprint Continue Reading
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News
08 Dec 2023
Arrow adds more XaaS support to cloud platform
Distributor bolsters management features on ArrowSphere as it responds to market demands, while elsewhere TD Synnex bolsters AI support Continue Reading
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Opinion
08 Dec 2023
Why understanding the four phases of cloud reselling is key to growth
Resellers have an opportunity to benefit from the cloud by de-mystifying solutions and focusing on customer needs, says Adam Tarbox Continue Reading
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Opinion
05 Dec 2023
More managed services to come
Stew Parkin, Global CTO at Assured Data Protection, thinks more channel players will use specialists for managed services, while customers will pay up front to beat inflation Continue Reading
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E-Zine
01 Dec 2023
MicroScope: What does the future hold for Industry 5.0?
In this issue, we explore the future of Industry 5.0 to discover whether it’s truly a tech revolution or just the next step in what has been promised since Industry 4.0. Also learn more about the risks and impacts of generative AI on data compliance and compliance, as well as seven steps you should take to engage customers while providing services Continue Reading
- 01 Dec 2023
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News
28 Nov 2023
Softcat indicates 2023 on track to finish strongly
Channel player shares trading update for its first quarter, including favourable comparisons lined up against this time last year Continue Reading
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News
27 Nov 2023
SysGroup grows managed services as H1 revenues dip
Channel player shares financial update indicating it’s lining up behind AI as an area for growth Continue Reading
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News
23 Nov 2023
Aptum expanding channel ecosystem
Recently appointed channel executive outlines plans to increase the cloud player’s routes to market Continue Reading
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News
23 Nov 2023
Dell: Channel will need to provide AI reassurances
Dell research exposes levels of hesitancy among UK customers over artificial intelligence Continue Reading
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Opinion
22 Nov 2023
The evolution of the distributor: From credit lines to sales acceleration
Matt Paynter, vendor alliances director, UK and Ireland at Exclusive Networks compares the then and now in Distribution Continue Reading
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News
22 Nov 2023
Context: Distribution will enjoy growth next year
Analyst shares its expectations of the amount of IT spending that will go through European distributors in 2024 Continue Reading
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News
21 Nov 2023
Juniper Networks continues NaaS channel push
Networking supplier has been promoting its as-a-service offering for more than a year, but combined with greater AI tools, 2024 should be a time of growth across the firm’s channel Continue Reading
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News
20 Nov 2023
Softcat: Security remains top customer concern going into 2024
Channel player’s research reveals the areas where users are going to prioritise spending in the year ahead Continue Reading
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News
17 Nov 2023
SonicWall’s US MSSP acquisition will benefit UK channel
Vendor’s move to add more services will ripple out to this side of the Atlantic Continue Reading
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Opinion
17 Nov 2023
Workforce Solutions: An untapped force for business growth
Lee Elliot, HP’s Northwest Europe Head of Offer Execution for Workforce Solutions, shares some thoughts about the state of the market Continue Reading
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News
16 Nov 2023
Advania looking for further UK expansion
Fresh from rebranding Content+Cloud, the Microsoft partner is focusing on AI and data, and talking of more M&A activity Continue Reading
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News
15 Nov 2023
UK momentum supports SoftwareOne Q3 revenue growth
Cloud service player issues a trading update that shares financials and progress on cost-saving programme and strategic review Continue Reading
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News
14 Nov 2023
Westcon-Comstor gets global role supporting Check Point MSSPs
Distributor signed up globally to help vendor reach out to more managed security partners Continue Reading
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News
14 Nov 2023
TD Synnex and Evolve IP deepening green commitment
Distributor and cloud communication specialist both actively stepping up their sustainability efforts Continue Reading
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News
13 Nov 2023
MSPs best placed to deliver security education
Distributor shares views on the role managed service providers can play in improving cyber awareness among customers Continue Reading
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News
10 Nov 2023
Security vendors ramp up MSP support
Check Point, Acronis, Malwarebytes and ManageEngine increase options for managed service providers Continue Reading
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News
09 Nov 2023
SME IT firms feeling positive about 2024
Findings from There Business will make cheery reading for those hoping that the narrative will change next year and become more upbeat Continue Reading
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News
08 Nov 2023
Competition the main concern for MSPs
Annual Datto survey indicates fears expressed in 2022 have continued to rise this year, along with a desire for vendor consolidation Continue Reading
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News
08 Nov 2023
NTT Data strengthens SAP channel position with Sapphire
Tie-up will provide greater coverage of the mid-market customer base and provide more geographical reach Continue Reading
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News
07 Nov 2023
CloudCoCo on track for FY growth
A focus on security and mutlicloud has paid off at the channel player as it continues to look for future revenue improvements Continue Reading
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News
02 Nov 2023
Customers struggling with IT complexity
Daisy Corporate Services reveals challenges that IT leaders are facing while trying to keep on top of their technology Continue Reading
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Opinion
02 Nov 2023
Seven steps to a successful CX journey
Rob Morris, head of customer success at Nebula Global Services, examines why it’s more vital than ever to keep customers engaged Continue Reading
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News
02 Nov 2023
Alludo gunning for remote access server market
Parallels brand owner identifies market opportunity that can be unlocked by working with channel partners Continue Reading
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Opinion
01 Nov 2023
Nurturing authentic partnerships in the security vendor landscape
Phil Sansom, Director Business Development and Alliances at Barracuda MSP , shares some thoughts about the need to break the speed dating cycle in the security industry Continue Reading
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News
01 Nov 2023
AWS looking for more channel growth
Senior partner leader at AWS shares the vision for widening relationships and working with generative AI to unlock more opportunities Continue Reading
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News
30 Oct 2023
TD Synnex places sustainability at heart of services business
Distributor increases circular economy approach after review underlined the demand from customers for greater levels of support Continue Reading
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News
30 Oct 2023
Computacenter on track for growth
Strong sales in Us and Germany countered a ‘difficult’ UK in the channel player Computacenter’s Q3 performance Continue Reading