News

Integration software and middleware

• October 07, 2021 07 Oct'21

  How data drives Air Canada’s cargo business

  Data-driven insights and artificial intelligence are helping Air Canada to find a new business path as it expands its cargo business following the pandemic

• September 29, 2021 29 Sep'21

  Blue Prism deal adds RPA to Tibco software product range

  Robotic process automation provides another piece of the jigsaw in Tibco’s drive to be a data company

• September 22, 2021 22 Sep'21

  Legacy, unautomated IT was root cause of human error in pensions underpayment

  Caseworkers at Department for Work and Pensions had to use systems dating back to 1988 and manually move data to different systems, leading to human error

• September 14, 2021 14 Sep'21

  Renault set to test out Google supply chain digital twin

  Digital twin simulation of supply chain draws in disparate data sources to deliver efficiencies and prevent disruptions

• August 13, 2021 13 Aug'21

  How to get API deployments right

  Application programming interfaces are not the panacea for digital transformation and could even lead to escalating costs for problems that are better addressed through integration

• August 04, 2021 04 Aug'21

  Fred IT replaces paper prescriptions with QR codes

  Fred IT’s eRX Script Exchange is now used by 21,000 doctors and 95% of Australian pharmacies, delivering more than 11 million digital prescriptions by July 2021

• July 20, 2021 20 Jul'21

  Volvo: Our friends in software

  We speak to Volvo’s head of software platform about the company’s strategy to build a software-defined car

• July 08, 2021 08 Jul'21

  How GSK Consumer Healthcare builds out its platform business

  GSK Consumer Healthcare’s products are sold through retailers and chemist shops, and it is now connecting directly with consumers through APIs

• June 09, 2021 09 Jun'21

  Cisco reveals new Webex to power ‘inclusive’ future of work

  Collaboration suite has new look and feel, and supports hybrid work collaboration at what is claimed to be 40% lower cost than à-la-carte systems

• May 19, 2021 19 May'21

  Edging closer to composable business

  Covid-19 forced organisations to try radical new things. Building apps from pre-built functions is one that Mulesoft believes has longevity

• May 05, 2021 05 May'21

  Executive interview: Juergen Mueller on SAP’s tech strategy

  SAP CTO Juergen Mueller offers a glimpse into the company’s thinking around delivering business applications as microservices, among other areas and updates in its technology strategy

• April 28, 2021 28 Apr'21

  Microsoft results get a pandemic jab

  Covid-19 has stimulated businesses to digitise more, and this is reflected in Microsoft’s latest results

• April 09, 2021 09 Apr'21

  IT leaders get the green light to spend on digitisation

  According to Gartner, the pandemic has pushed IT to the top of the business agenda, and long-term IT integration is key to success

• April 06, 2021 06 Apr'21

  US court issues Google API with Java ruling

  US Supreme Court rules that specifying an API function call to enable third-party developers to access functionality should not be copyrighted

• March 29, 2021 29 Mar'21

  CW Innovation Awards: Sime Darby ups ante in service management

  Sime Darby Industrial’s inService Suite has returned more than 100,000 hours to the company in a digitisation initiative that has improved efficiency and customer engagement

• March 25, 2021 25 Mar'21

  Interview: Paul Douglas, Scottish Water

  Building an enterprise architecture involves balancing near- and mid-term goals with longer-term business objective, cost and technical challenges, says Paul Douglas, lead enterprise architect at Scottish Water

• March 19, 2021 19 Mar'21

  Coronavirus leads to legacy modernisation cloud boost

  Organisations are making the move to migrate legacy IT to the cloud, and the right skills and sufficient time and budget are the key to success

• February 23, 2021 23 Feb'21

  Poor data leads to IT squabbles and work stress

  Covid-19 has boosted IT in business, but IT workers feel they are overworked and are often in conflict with colleagues. Can better data help?

• February 18, 2021 18 Feb'21

  Why technology leaders must drive post-Covid agenda

  IT has shown its worth during the pandemic and in 2021, Accenture believes business leaders will need to apply IT more strategically

• February 17, 2021 17 Feb'21

  How software developers can make more dough

  There are subtle differences across Europe in developer salaries, depending on experience and demand for front-end, full-stack or front-end roles

• February 05, 2021 05 Feb'21

  How Yarra Valley Water is tapping APIs

  The largest water retailer in Melbourne has rolled out application programming interfaces to improve operations and customer service

• January 25, 2021 25 Jan'21

  Inside Grab’s DevOps practices

  A senior software engineer at Grab offers a peek into the DevOps practices at one of Southeast Asia’s technology unicorns

• December 24, 2020 24 Dec'20

  Top 10 software development stories of 2020

  Here are Computer Weekly’s top 10 software development stories of 2020

• December 16, 2020 16 Dec'20

  Lancashire police integrate body-worn video into digital policing app

  Body-worn video integration will transform Lancashire police’s time-consuming and manual procedures into an efficient digital workflow, but claims that BMV will increase transparency and accountability are not backed by the evidence

• December 09, 2020 09 Dec'20

  Gousto uses PagerDuty to cope with lockdown business boom

  The recipe box startup has seen a huge growth in demand for its products as people shop for online dinners, which put a strain on its helpdesk

• December 02, 2020 02 Dec'20

  CIO interview: John Davison, First Central Group

  For the last nine years, John Davison has provided an IT strategy to drive business operations. Automation is the next phase of that strategy

• November 27, 2020 27 Nov'20

  CIO interview: Simon Bateman, Allica Bank

  Challenger bank has built its entire core banking system from scratch using the Azure public cloud and an API ecosystem

• November 26, 2020 26 Nov'20

  Robots taking jobs, but creating careers

  Robotic process automation developers tell Computer Weekly about the job they never expected to be doing

• October 16, 2020 16 Oct'20

  CIO interview: Generali’s Yanna Winter on the power of data integration

  Yanna Winter, CIO and head of IT at insurance firm Generali, discusses how to slice up the legacy IT elephant in the room to enable data-driven applications

• October 14, 2020 14 Oct'20

  Rémy Cointreau migrates SAP to S/4 Hana on Google Cloud

  Cloud-based deployment speeds up scalability and provides integration with Salesforce and e-commerce systems

• September 28, 2020 28 Sep'20

  Tibco eyes growth in emerging APAC markets

  Tibco’s regional head honcho, Erich Gerber, sees massive potential in Asia’s large population and thirst for technology, including advanced analytics tools that will help businesses glean actionable insights

• September 24, 2020 24 Sep'20

  How FedEx sustains tech innovation

  At the start of the Tibco Live virtual conference, FedEx CIO Rob Carter was asked how he helps the business drive innovation

• September 22, 2020 22 Sep'20

  Patch grows data capabilities with Snowflake

  A Snowflake data warehouse pulls in data from various SaaS systems to provide master data for management reports for horticulture retailer Patch

• August 06, 2020 06 Aug'20

  Samsung and Microsoft extend Windows and Office 365 integration

  Samsung fleshes out OneDrive, Outlook and OneNote integration. Microsoft offers Link to Windows, to extend phones to Windows 10 PCs

• August 05, 2020 05 Aug'20

  Inside Juniper’s radical IT transformation

  Western Australia’s aged care provider Juniper embarked on an aggressive strategy to completely transform its IT operations in just two years

• August 04, 2020 04 Aug'20

  Nordic enterprises look for SAP price reductions as they navigate Covid-19

  Businesses in the Nordics are using SAP Cloud Platform to address Covid-19 challenges and are also seeking price reductions

• July 15, 2020 15 Jul'20

  HSBC chooses AWS for public cloud business operations

  HSBC will use a cloud platform from Amazon Web Services across its business operations to accelerate its public cloud use

• June 24, 2020 24 Jun'20

  HPE aims to address non-cloud apps in hybrid IT

  Some applications are simply not a good fit for the public cloud. So while organisation may go cloud-native, they still need to support on-premise IT

• June 23, 2020 23 Jun'20

  ITAM Forum aims to raise the bar on tech management

  Knowing what is deployed is the first step in any transformation exercise, and a strong IT asset management practice lowers risk

• June 16, 2020 16 Jun'20

  IBM targets legacy modernisation with hybrid multicloud

  Every few years, the foundations of IT architecture are shaken up, but few businesses can easily rip out old systems to stay aligned to the latest trend

• June 11, 2020 11 Jun'20

  How Informa Markets cohered customer data as it absorbed UBM merger

  Trade show organiser Informa Markets turned to Collibra software as it sought to improve data quality while making marketing communications more targeted and precise

• June 09, 2020 09 Jun'20

  CIO interview: Simon Moorhead of the Rail Delivery Group discusses integration

  Train services across the UK are fragmented, with data and systems in silos, which makes it hard to provide a seamless experience for rail users

• June 09, 2020 09 Jun'20

  How Malaysia’s Gain Secure stood tall amid Covid-19

  Walter Wong, executive director of Gain Secure and former Microsoft employee, talks up how his business is coping during Malaysia’s lockdown

• June 04, 2020 04 Jun'20

  Why GovTech is building its own robotics stack

  Singapore’s Government Technology Agency has developed a robotics technology stack that will power robots using capabilities from commercial suppliers and the open source community

• June 04, 2020 04 Jun'20

  Why this is the right time for IT

  The coronavirus has put the spotlight on IT capabilities, and people are now willing to embrace technology-driven change to working practices

• May 19, 2020 19 May'20

  GitLab makes foray into Southeast Asia

  GitLab expands in Southeast Asia with a Singapore presence to shore up its growing footprint across the Asia-Pacific region

• April 28, 2020 28 Apr'20

  Worcestershire County Council turns to low code in coronavirus response effort

  The county council of Worcestershire is using the OutSystems low-code platform to develop five apps to support internal staff and external volunteers during the Covid-19 coronavirus pandemic

• April 21, 2020 21 Apr'20

  IBM results reveal hybrid emphasis and virtual garages

  The Covid-19 coronavirus pandemic is leading to businesses rethinking their strategy, with IBM leaning on virtual teams to support hybrid computing projects

• April 16, 2020 16 Apr'20

  St Albans council integrates systems in effort to streamline processes

  The council of St Albans has implemented a unified digital platform to streamline how citizens interact with its services, as well as its own decision-making processes

• April 15, 2020 15 Apr'20

  GitLab expands into Australia as DevOps tooling market heats up

  DevOps platform supplier GitLab expands Down Under with a bigger workforce to meet the needs of local firms that are looking to speed up software development

• March 10, 2020 10 Mar'20

  IT Priorities 2020: Digitisation drives IT modernisation growth

  IT decision-makers realise that old applications restrict agility. As organisations digitise processes, application modernisation is key

• March 10, 2020 10 Mar'20

  Police IT system failure creates significant backlogs

  Independent review of IT system failure that left Greater Manchester Police working with pen and paper finds combination of technical shortcomings, operational procedures and staff training responsible for massive backlogs

• February 07, 2020 07 Feb'20

  Disguise uses data management firm Boomi to gain visibility of estate

  Integration has given entertainment company Disguise visibility of its entire digital estate while also connecting its various pools of siloed data

• January 15, 2020 15 Jan'20

  Case study: How Trainline keeps customers satisfied

  The Trainline is encouraging customers to discover cheaper rail fares for the same journey with its AI-enabled SplitSave option

• November 25, 2019 25 Nov'19

  How ServiceNow is empowering Asia’s mobile workforce

  ServiceNow’s newly minted managing director in Asia talks up the company’s sweet spots and traction in the region, and what it’s doing to abstract away workflow complexities for mobile workers

• October 30, 2019 30 Oct'19

  L'Oréal builds Talend-based data lake in Microsoft Azure to accelerate product R&D

  Cosmetics giant L'Oréal reveals details of how it is combining Microsoft cloud technologies with Talend's data integration tools to speed up product development within its organisation

• October 29, 2019 29 Oct'19

  How Aussie Broadband is improving service levels with automation

  Australian telco Aussie Broadband has improved customer service though automation, even with a lean team and a growing subscriber base

• October 14, 2019 14 Oct'19

  Why API-first software development leads to shiny API people

  There is a fundamental difference between using application programming interfaces for integration and having an API strategy for reuse. We look at how APIs can make digital initiatives shine

• October 11, 2019 11 Oct'19

  How code reuse drives business change at the DWP

  Department for Work and Pensions is using application programming interfaces to promote reuse of granular microservices across the organisation

• October 09, 2019 09 Oct'19

  Inside Singapore Airlines’ cloud and DevOps journey

  A team of engineers at Singapore’s flagship carrier shed light on how they are overcoming challenges in embracing cloud computing and DevOps

• October 02, 2019 02 Oct'19

  John Lewis Partnership sells its automation to business

  The John Lewis Partnership will expand its use of automation technology as its early projects bear fruit

• September 30, 2019 30 Sep'19

  Australia gets ready for open banking

  Traditional banks and fintech firms alike will need to bite the bullet in the crucial startup period if Australia’s open banking regime is to succeed

• September 30, 2019 30 Sep'19

  CIO interview: Michael Ibbitson, executive VP for technology and infrastructure, Dubai Airports

  Former CIO at Gatwick Airport took flight to the Middle East three years ago, and is using data to transform the technology and infrastructure at Dubai Airports

• September 30, 2019 30 Sep'19

  The bots turning businesses into digital transformers

  As companies increasingly turn to robotic process automation to accelerate digital transformation, Computer Weekly takes a look at how the market is evolving

• September 20, 2019 20 Sep'19

  Cross-government collaboration is key to overcoming legacy IT issues

  Senior civil servants highlight some of the challenges with legacy IT systems and what can be done to overcome them

• September 04, 2019 04 Sep'19

  Lack of executive leadership lowers digital project success rate

  A new survey has found that IT may be working on projects that do not deliver tangible business benefits

• July 10, 2019 10 Jul'19

  CDO interview: Julia Aymonier, École Hôtelière de Lausanne

  As organisations transform digitally, the roles of those leading these IT projects are changing too, says Julia Aymonier, CDO at Switzerland-based hospitality school École Hôtelière de Lausanne

• June 26, 2019 26 Jun'19

  Confusing cocktail of document licensing in SAP’s Hana strategy

  SAP wants its customers to migrate from ECC to Hana and its cloud offering and is also putting forward a new, “ambiguous” document licensing scheme

• June 19, 2019 19 Jun'19

  How AirAsia streamlined its customer service

  Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service

• June 19, 2019 19 Jun'19

  How Carsales cuts through the noise in incident response

  The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues

• June 06, 2019 06 Jun'19

  Keeping Java relevant in the age of cloud and agile

  Java Community Process chair Heather VanCura talks up efforts to keep Java up to speed with the needs of developers in the era of cloud and agile software development

• May 15, 2019 15 May'19

  Optus shows off real-time call translation smarts

  The Australian telco has bigger plans to make its network more open to enable developers to build and integrate new services into phone calls

• April 10, 2019 10 Apr'19

  Should you buy SaaS ERP or best-of-breed enterprise software?

  The major ERP providers are pushing their customers to their cloud offerings. It makes sense, but there are plenty of SaaS alternatives

• March 29, 2019 29 Mar'19

  Middle East countries accelerate quantum computing research

  Gulf countries must invest in quantum computing research to ensure they continue to to remain digital pioneers

• March 21, 2019 21 Mar'19

  Australian firms grapple with business-IT gap

  The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives

• February 27, 2019 27 Feb'19

  Integration challenges lead to digital deceleration

  With precious little increase in their budgets and large numbers of applications to connect, IT decision-makers admit they are struggling

• February 18, 2019 18 Feb'19

  Dell Boomi taps APAC cloud market

  The supplier of cloud-based integration services has expanded into Southeast Asia following its debut in Australia about two years ago

• January 25, 2019 25 Jan'19

  Google petitions Supreme Court to reconsider Android Java ruling

  Google’s legal chief claims Oracle’s copyright ruling on Java software interfaces will damage software development

• January 23, 2019 23 Jan'19

  IT leaders must address integration to support business ecosystem

  New survey finds that for most businesses, digitisation initiatives are hampered by legacy IT and integration issues

• January 02, 2019 02 Jan'19

  How e-signatures fix broken digitisation

  A big barrier to the end-to-end digitisation of business processes is that certain steps require paper – but DocuSign plans to fix this

• December 11, 2018 11 Dec'18

  Tibco’s Orchestra acquisition will mean ‘faster IT integration’

  Tibco’s strategic acquisition of Paris-based Orchestra networks will ‘benefit customers of both companies’

• November 27, 2018 27 Nov'18

  High Court trial over Horizon computer system completes witness cross-examinations

  The High Court trial in which subpostmasters are suing the Post Office has reached an important stage

• October 10, 2018 10 Oct'18

  Singapore extends reach of digital ID system with cloud

  GovTech is using AWS to host a developer platform that enables government agencies and businesses to develop services that build on the upcoming National Digital Identity system

• October 02, 2018 02 Oct'18

  Singapore government makes bold cloud move

  Most government IT systems will be migrated to commercial cloud services within five years, while a private government cloud will host more sensitive workloads

• September 28, 2018 28 Sep'18

  Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport

  Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service

• September 27, 2018 27 Sep'18

  Agile IT held back by legacy tech and legacy budgeting

  CIOs admit their organisations cannot keep pace with digital transformation initiatives, with capex budgeting and legacy IT part of the problem

• September 25, 2018 25 Sep'18

  Dreamforce 18: Salesforce vaunts Apple partnership and 'Customer 360'

  As Dreamforce 2018 gets underway in San Francisco, Salesforce trumpets a partnership with Apple, a customer 360 service, and an upgrade to its MuleSoft “Anypoint” platform

• September 11, 2018 11 Sep'18

  Fashion retailer Desigual boosts sales opportunities with data-sharing technology

  Spanish fashion group Desigual reports 2% fewer lost sales after investing in technology to share stock, sales and pricing data between stores, websites and franchise partners

• September 05, 2018 05 Sep'18

  Tibco plugs streaming data gap in Spotfire

  New streaming data analytics capability in Tibco Spotfire X is expected to be well-received by enterprises in competitive markets across Asia-Pacific

• September 04, 2018 04 Sep'18

  Tibco to tackle blockchain challenges

  Integration and analytics software supplier Tibco has formed a new lab to tackle the challenges of implementing blockchain and other emerging technologies

• August 01, 2018 01 Aug'18

  Apple breaks Q3 records, while losing market share to Huawei

  Apple has posted a record-breaking quarter, but its smartphones are not selling as fast. Huawei is now the second largest smartphone maker

• July 20, 2018 20 Jul'18

  Cloud sales stoke Microsoft’s strong growth

  Microsoft says cloud-based Office products made a huge contribution to sales growth

• July 12, 2018 12 Jul'18

  Broadcom acquires enterprise business with CA Technologies deal

  Broadcom buys into the enterprise software infrastructure arena, announcing $19bn acquisition of CA Technologies

• June 06, 2018 06 Jun'18

  Financial Conduct Authority raises questions over TSB's IT regression testing

  The FCA will look at whether TSB carried out sufficient regression and user acceptance testing before migrating to a new IT platform

• June 04, 2018 04 Jun'18

  Microsoft takes over GitHub as it expands its open source plan

  Microsoft is a major contributor to open source. It has now acquired the largest open source repository

• June 04, 2018 04 Jun'18

  Cloud-based integration platforms underpin digital strategy

  The application integration market is dominated by IBM and Oracle, but AWS and Salesforce are changing the game with integration platforms as a service

• May 25, 2018 25 May'18

  Two chiefs, two approaches to digital transformation

  While the definition of digital transformation is debatable, IT business leaders agree it's all about the data

• May 22, 2018 22 May'18

  IT professionals distrust their main suppliers, survey shows

  IT providers are restricting the ability of businesses to innovate, with many IT pros feeling that suppliers deliver poor value, especially on upgrades, a Cogeco Peer 1 survey reveals

• May 22, 2018 22 May'18

  Thailand’s Ascend Money finds agility with OpenShift

  Besides implementing Red Hat’s OpenShift application platform, Ascend Money adopted an open source governance model to keep IT teams aligned with business goals

• May 15, 2018 15 May'18

  Oracle claims positive traction for autonomous database in ASEAN

  Oracle’s newly minted autonomous database could leave database administrators unemployed, but that has not stopped a Thai payment services provider from jumping onto the bandwagon