News

Cloud computing software

  • August 15, 2025 15 Aug'25

    Zendesk CTO on the new era of customer experience

    Zendesk once pushed its AI vision, but now customers are leading the charge. Its CTO, Jason Maynard, explains how this reversal is creating roles like the ‘bot manager’ and shaping the future of customer experience

  • August 12, 2025 12 Aug'25

    Ola’s Krutrim builds ‘AI-first’ sovereign cloud for India

    Krutrim is building a vertically integrated technology stack to make AI affordable, scalable and sovereign for Indian businesses while catering to the country’s linguistic needs

  • August 06, 2025 06 Aug'25

    Maybank inks RM1bn deal with Microsoft

    The five-year deal will see Malaysia’s largest bank accelerate its digital transformation efforts, building on its current strategy to embed AI across the organisation and enhance its technological capabilities

  • August 06, 2025 06 Aug'25

    Airtel to sell its in-house tech globally, inks deal with Singtel

    The Indian telecoms giant is commercialising the digital tools it built for its own vast network, using its subsidiary, Xtelify, to challenge cloud providers in India and sell its AI software to peers like Singtel and Globe Telecom