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Nottingham Council tenants to get Hyperoptic broadband

Nottingham City Homes, which manages Nottingham Council’s public housing stock, has signed a supply deal with FTTP ISP Hyperoptic

Two publicly-owned housing developments in Nottingham are to get access to fibre-to-the-premises (FTTP) broadband after Nottingham City Homes – which manages Nottingham’s stock of local authority housing on behalf of the city council – signed a supply deal with ultrafast service provider Hyperoptic.

Residents of Nottingham’s Victoria Centre Flats and The Woodlands developments will be first to receive a symmetrical 1Gbps broadband service, which is well over 100 times faster than the speed they can currently receive.

People opting for the service will have access to both Hyperoptic’s broadband-only product, broadband and landline bundles, and a no-contract service that requires only 30 days’ notice of cancellation and carries no minimum term.

Michaela Spencer, a resident at Victoria Centre, where the installation has been scheduled alongside an upgrade to the intercom system, said: “I don’t know how I’d function without the internet at home, as I do so much on there. From shopping online to booking appointments, keeping in touch with friends, streaming films and paying bills, I’m always using the internet.

“I feel really privileged to be benefiting from this much faster broadband – it will genuinely make a difference to me.”

Nick McDonald, portfolio holder for jobs, growth and transport at Nottingham City Council, said: “We are delighted to see new internet service providers entering the Nottingham market and that they are making a significant and positive impact on the lives of Nottingham City Homes tenants.

“Access to fast and reliable broadband is one of the foundations needed to encourage more business growth in the city and we are ambitious about providing it for local businesses.”

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Hyperoptic’s chief customer officer, Steve Holford, said the two issues that typically compound the problem of digital exclusion in the UK were provision and quality of broadband, and a generally poor online experience tended to hinder wider adoption.

Giving more disadvantaged residents of social housing projects access to a high-quality and future-proofed broadband service could go some way to alleviating the problem, said Holford. “The feedback from councils we are working with has been phenomenal and we look forward to repeating this success with Nottingham City Homes,” he added.

Other developments will also receive the service, which is expected to cover thousands more Nottingham residents in the coming months. Hyperoptic has been operating in private developments in Nottingham since 2015.

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