The former head of business continuity at Lloyds Banking Group has told an employment tribunal that he was forced out of his job because he blew the whistle on flawed IT systems that left the bank, and even the UK economy, vulnerable.
According to reports, 51-year-old Stephen Clements, who is suing the bank for £1m, said the bank deliberately covered up the problems because it did not want to spend the £200m it would cost to fix.
In a submission to the Central London Employment Tribunal, Clements claimed that two-thirds of the bank's systems were not subject to resiliency tests, leaving "very serious gaps in our ability to recover critical IT systems".
The bank is having its fair share of IT troubles. Customers experienced ‘intermittent’ problems using cashpoints on December 31, which followed an outage in October, which left Lloyds customers unable to get money from ATMs or use online customer services.
Lloyds said: “We take the continuous provision of service to our customers very seriously.
“As this is the subject of an ongoing employment tribunal, it would be inappropriate to comment further at this time.”
The tribunal continues.
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