A security update to Apple Computer’s widely used QuickTime media player is being blamed for a variety of computing problems for both Mac OS X and Windows users.
Apple released the QuickTime 7.0.4 update earlier this week to fix a variety of serious security problems, including the threat of hackers taking over users’ systems.
However, users who have downloaded the patch are complaining of deleted applications and files, unplayable movie files and the disappearance of rights to use the professional version of QuickTime following its installation.
Most problems affect Apple users, but some Windows users have reported that the media player has trouble connecting to the internet when the new patch has been installed. Others have reported problems just trying to download the patch.
Apple has made available a tool to Mac OS X users that removes QuickTime 7.0.4 and restores QuickTime 7.0.1, but so far it is not clear what users should do to make sure they are protected against the reported security vulnerabilities.