Internal Comms Big Blue Style

I was in the audience at an IBM event recently – they launched a new business analytics centre in London and Lord Mandelson came along to cut the ribbon – and I noticed there was someone tweeting even more furiously about what was going on than me.
It was @ragtag – who actually works at IBM and is focused on improving internal communications, or workplace enablement in Big Blue Speak.
So, I went back an had a chat with @ragtag, or Karl Roche when we actually started communicating away from Twitter. I wanted to find out what IBM was doing about the use of social media and how he was improving internal communications by tweeting and using social media tools to mainly broadcast news to other people within his own company.

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Karl Roche is the real deal in a world seemingly filled with Social Computing experys. Great stuff.
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