Report: Making the Connection: The use of social technologies in civil society

Last year I wrote a report for the Carnegie UK Trust’s Inquiry into the Future of Civil Society in the UK and Ireland. Called Making the Connection: The use of social technologies in civil society, it’s now available for download. Although focused primarily on the use of social media by the charitable sector, there’s still a lot of interesting stuff in it for business, I think, not least future scenarios that try to imagine what the world might be like in 2025 and pose some questions for organisations about their ability to adapt to a rapidly changing environment. Please do take a look and let me know what you think!

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