Lotteries pose business continuity risk

News that a group of call centre workers won a staggering £91m in the lottery should come as a warning to businesses outsourcing or offshoring work. We wonder how many will continue to field calls from angry customers? Imagine if a syndicate at an Indian offshore location won that much money. That amount would go a long way. Entire offshore teams could tell their bosses what they really think of them on the same day. There goes you low cost software development.

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