IT news in your industry sector

Digital government 'a chance to build a new state', says Cabinet Office minister Matt Hancock

Cabinet Office minister Matthew Hancock says the move to digital government is a “chance to build a new state” in a speech outlining his priorities Continue Reading

By

• Bryan Glick, Editor in chief

John Swainson, president of Dell Software, argues the case for rethinking datacentres

Having previously worked for Silver Lake, CA and IBM, Swainson now heads the company’s software business Continue Reading

By

• Cliff Saran, Managing Editor

Using data analytics to deliver more personalised customer service

Personalisation has been the goal for many retailers, but can the emergence of big data analytics be the solution they are looking for? Continue Reading

By

• Lisa Kelly

Case study: Model railway company Hornby overhauls payments with Braintree

Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year Continue Reading

By

• Clare McDonald, Business Editor

Box ties up with IBM to boost enterprise credibility and global reach

IBM and Box have forged a global partnership to integrate their existing products and services, and develop new ones for secure collaboration Continue Reading

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• Cliff Saran, Managing Editor

Waitrose uses ServiceNow for business continuity planning

Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain Continue Reading

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• Clare McDonald, Business Editor

Pharmaceutical companies use BPM to cut cost of clinical trial drugs

Pharmaceutical companies have developed an IT system to secure the supply of medicines they need for clinical studies, saving hundreds of thousands on their drugs bill in the process Continue Reading

By

• Bill Goodwin, Investigations Editor

Icelandic startups beat the odds

Iceland is punching above its weight in IT and the technology sector is becoming a more important element of the country's economy Continue Reading

By

• Ally Millar

Government Digital Service insists Verify safe despite claims of vulnerabilities

An academic paper suggests the Gov.uk Verify system could be used as a spy network, but the Government Digital Service (GDS) insists this is not the case Continue Reading

By

• Clare McDonald, Business Editor

Legacy systems holding back 90% of businesses

Most businesses are being held back from making digital advances by their reliance on legacy applications Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Rovio Entertainment's Kalle Alppi believes IT staff should be embedded in business

The CIO at the company behind Angry Birds talks about running global IT with only five permanent staff Continue Reading

By

• Eeva Haaramo

The diagram that scares the next generation of banking IT professionals

The next generation of IT professionals in the banking sector will face the same legacy headache as their predecessors Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Royal Bank of Scotland goes back to 1970s values with big data

RBS, once the world's largest bank, is using analytics technology to go back to the era of personal customer service Continue Reading

By

• Bill Goodwin, Investigations Editor

FBI investigates US baseball team over rival's hacking allegations

FBI investigations, into claims a US baseball team stole data from a rival, highlights cyber crime perpetrated by competitors – not just anonymous criminals Continue Reading

By

• Warwick Ashford, Senior analyst

DD4B cyber extortion gang ramps up operations

Cyber criminals using DDoS attacks to extort funds from victims are carrying out more attacks despite a $26,000 bounty Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Alan Jensen, Dansk Supermarked

Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together Continue Reading

By

• Jenny Stadigs

Council dodges £300,000 NetApp outlay with Atlantis flash caching

Somerset local authority avoids spending £300,000 on extra hard drives for its NetApp arrays and pays half that for Atlantis ILIO flash caching software that runs VDI from RAM Continue Reading

NHS e-Referral system goes live, despite 33 issues and GDS warning

NHS England has launched its replacement hospital appointment booking service, even though it has known errors and failed to follow government digital guidelines Continue Reading

By

• Bryan Glick, Editor in chief

Wipro contemplates £1bn acquisition of UK outsourcer Equiniti

Wipro is reported to be considering the acquisition of UK business process outsourcing company Equiniti Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Government preparing to let private sector companies use its Verify identity scheme

The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme Continue Reading

By

• Mark Ballard

Kaspersky Lab praised for handling of Duqu 2.0 cyber attack

Kaspersky Lab determined the best approach to cyber attack was to not only admit that it had been hacked, but also to provide extensive information on the malware Continue Reading

By

• Warwick Ashford, Senior analyst

Is HMRC making tax more taxing for non-digital taxpayers?

Her Majesty's Revenue & Customs (HMRC) has made tax data accessible online – but how should it cater for those unable (or unwilling) to use digital services? Continue Reading

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• Clare McDonald, Business Editor

International police operation arrests cyber fraud gang

Police in six countries have arrested 49 people suspected of committing financial fraud involving email account intrusions Continue Reading

By

• Warwick Ashford, Senior analyst

Nationwide quick off the mark with Apple Watch banking app

Nationwide claims to be the first high street finance firm to offer an Apple Watch app Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Vodafone launches home broadband service

Vodafone unveils its Vodafone Connect broadband and home phone package, offering headline speeds of 76Mbps Continue Reading

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• Alex Scroxton, Security Editor

Boots cuts 700 jobs in bid to restructure and improve tech

Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations Continue Reading

By

• Clare McDonald, Business Editor

Case study: What the enterprise can learn from Etsy's DevOps strategy

Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

How to cull old, potentially risky data

Unused data is a potential security risk, with old spreadsheets, reports and email containing industry secrets and laced with company gossip. If it's no longer useful, it's time to delete it Continue Reading

By

• Christian Cawley

HMRC denies reports of Verify causing users problems

HMRC has denied that problems faced by the public attempting to claim marriage tax breaks are caused by the Gov.uk Verify scheme Continue Reading

By

• Clare McDonald, Business Editor

The top 10 myths about agile development

Examining some of the most common misconceptions in the growing field of agile software development Continue Reading

By

• Peter Measey

The file-sharing face-off: Box or Dropbox

In this week's Computer Weekly, we look at the two most popular tools for cloud-based enterprise file sharing and assess the relative merits of Box and Dropbox. We talk to some of the early pioneers in developing smartwatch apps. And we find out why IT security spending is shifting from prevention to detection and response. Read the issue now. Continue Reading

Digital services not saving government departments money, says NAO

Government departments are not making the savings digital services were aiming to deliver Continue Reading

By

• Clare McDonald, Business Editor

John Lewis incubator sees first round of second-year pitches

More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator Continue Reading

By

• Clare McDonald, Business Editor

Potential Apple Pay security weakness revealed

Fraudsters could gain access to personal details of Apple Pay users, research reveals Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Peugeot Citroën prepares for in-car apps with Sierra Wireless

French car manufacturer PSA Peugeot Citroën plans to deploy device-to-cloud technology to support its connected car strategy Continue Reading

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• Cliff Saran, Managing Editor

HMRC looks for transformation partner ahead of Aspire end

HMRC is seeking transformational help ahead of the demise of its Aspire contract in 2017. Continue Reading

By

• Clare McDonald, Business Editor

Sourcing must adapt to digital business goals, says Gartner

Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

The drivers and inhibitors of cyber security evolution

A study shows a shift in IT security spending to detection and response – but why are most organisations falling way behind the more enlightened front runners? Continue Reading

By

• Warwick Ashford, Senior analyst

Government as a platform, or a platform for government? Which are we getting?

Government as a platform is the latest buzzword in Whitehall - but is that really what they are going to deliver? Continue Reading

By

• Mark Thompson, Exeter Business School and DIGITLab

Vodafone adds Caribbean 4G roaming for summer holidays

Vodafone extends its 4G services to a number of destinations – including Caribbean holiday hotspots – for UK customers travelling abroad Continue Reading

By

• Alex Scroxton, Security Editor

Google’s big data vision

In this week’s Computer Weekly, we examine Google’s 11-year big data journey from MapReduce to Cloud Bigtable, the internet giant’s latest NoSQL database service. We look at the role of mobile technology in helping to join up health and social care in the UK. And John Lewis IT director Paul Coby talks about the IT challenges of creating an omni-channel retailer. Read the issue now. Continue Reading

Most of more than 733,000 police communications data requests approved

Big Brother Watch is calling for a curb on the scale of police access to communications data and greater transparency in the use of this data Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Billie Laidlaw, RSPCA

RSPCA CIO Billie Laidlaw explains how the charity's cloud-first approach to IT procurement benefits the animals in its care Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Data classification key to IP protection, says Titus

Data classification can help organisations get more value out of encryption and data loss prevention systems Continue Reading

By

• Warwick Ashford, Senior analyst

Marseille: Europe’s networking gateway to Africa

The city of Marseille in southern France is fast becoming a hub for datacentre and network operators who want low latency connections to Africa. Continue Reading

By

• Anne Morris

Top six enterprise IT priorities in the Nordics

The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation Continue Reading

By

• Eeva Haaramo

Social engineering attacks more complex than ever, says expert

Expert warns attackers are starting to use increasingly sophisticated ways to get people in organisations to help them circumvent security controls Continue Reading

By

• Warwick Ashford, Senior analyst

How to reduce the risk of social engineering attacks

Implement simple checks to reduce the risk of the main types of social engineering attacks Continue Reading

By

• Peter Wood, First Base Technologies LLP

Civil Servants point to lack of skills as barrier to IT procurement

Adoption of IT for public services is held back due to a lack of skills, despite civil servants agreeing IT is a necessity, according to techUK Continue Reading

By

• Clare McDonald, Business Editor

Digital customer experience: Beyond the website

Organisations are faced with the challenge of delivering their customers with an online experience that goes far beyond just a website Continue Reading

By

• Rob Bamforth, Timefort

Air Traffic Control gallery opens at The National Museum of Computing

Sponsored by Nats, the air traffic control gallery features IRIS radar, a restored PDP-11 and high definition air traffic control simulator Continue Reading

By

• Cliff Saran, Managing Editor

Researchers raise privacy concerns about Bluetooth Low Energy devices

Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology Continue Reading

By

• Warwick Ashford, Senior analyst

Canonical's Mark Shuttleworth talks about space, drones and smartphones

Mark Shuttleworth, founder of Canonical, strives towards the vision of a converged handheld device Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Myron Hrycyk, CIO, Severn Trent Water

Severn Trent water company is working on technology initiatives to lower bills and improve customer service Continue Reading

By

• Angelica Mari

CIO interview: Austerity drives joined-up council IT with Force.com

Peterborough has become a big user of software-as-a-service for council services. We speak to its IT head Continue Reading

By

• Cliff Saran, Managing Editor

G.fast ultrafast broadband test lab opens in Swansea

BT kicks off trials of G.fast broadband technology in Swansea and opens a new test lab for startups Continue Reading

By

• Alex Scroxton, Security Editor

IT system related to subpostmaster prosecutions under review by CCRC

The Criminal Cases Review Commission receives 20 applications from subpostmasters related to prosecutions for account shortfalls Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Government cloud adoption hit by ongoing legacy tech investments

IT supplier Eduserv wants government departments banned from investing in legacy tech to drive up cloud adoption Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

BT and BDUK failed to make costs transparent, says report

A major report on BDUK commissioned by DCMS identifies a number of failures around the transparency of the scheme’s costs Continue Reading

By

• Alex Scroxton, Security Editor

GDS will not scale locally with continued bespoke approach

If the Government Digital Service (GDS) continues to develop bespoke digital services, the progress it has made to date will not scale at a local level, Eddie Copeland, head of technology at the Policy Exchange, has warned Continue Reading

By

• Clare McDonald, Business Editor

Vodafone returns to quarterly revenue growth

A minute rise in quarterly sales gives mobile network operator Vodafone hope that its financial situation is now stabilising Continue Reading

By

• Alex Scroxton, Security Editor

St Louis Federal Reserve Bank not target of DNS hack, say experts

The hacking of a domain name server (DNS) for the Federal Reserve Bank of St Louis is more likely to be aimed at customers than the bank itself, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

Canonical offers SaaS pricing for on-site VMs and storage

Open source supplier Canonical has introduced software as a service pricing for on-premise storage in a move that could change the way traditional software is licensed Continue Reading

By

• Cliff Saran, Managing Editor

Executive interview: Google's big data journey

A programming concept developed in 1958 inspired the seminal Google whitepaper that introduced the world to MapReduce Continue Reading

By

• Cliff Saran, Managing Editor

Socitm to launch women in IT network

Society of Information Technology Management on the hunt for partners to help launch women in IT network Continue Reading

By

• Kayleigh Bateman, Computer Weekly

Barclays adds extra security through domain name switch

Barclays Bank and Barclaycard are moving away from using .com and .co.uk domain names in a move that will add extra security for customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Whitehall technology chiefs vetoed new Windows XP support deal

Government technology chiefs vetoed a new deal with Microsoft to continue Windows XP support to force laggards to move off the OS Continue Reading

By

• Bryan Glick, Editor in chief

Joanna Shields appointed junior minister

Former Tech City CEO Joanna Shields appointed parliamentary under secretary of state at the Department for Culture, Media and Sport Continue Reading

By

• Clare McDonald, Business Editor

Fire services to keep Airwave Tetra radios until 2020

The Department for Communities and Local Government approves a major extension of the fire services' Firelink Tetra network to the end of 2019 Continue Reading

By

• Alex Scroxton, Security Editor

Rentokil opens up core IT systems to business

The IT department at Rentokil Initial has delivered coding interfaces to its back-end ERP system to enable the business to create new applications Continue Reading

By

• Cliff Saran, Managing Editor

Digital age a turning point for policing, says commissioner Leppard

Policing in the digital age will face a turning point in the next two years, according to City of London Police commissioner Adrian Leppard Continue Reading

By

• Warwick Ashford, Senior analyst

Vodafone bemoans 4G business laggards

A survey of 4G take-up in business by Vodafone has revealed many businesses are struggling to understand how it can help them Continue Reading

By

• Alex Scroxton, Security Editor

Retailers still not delivering omni-channel experience, says Accenture

Research by Accenture finds customers think retailers could provide a more unified approach across all platforms Continue Reading

By

• Clare McDonald, Business Editor

Former nurse’s career blighted after blowing whistle on IT problems

Southwark's continuing care database included names of patients who had been dead for several years, a tribunal is told Continue Reading

By

• Julia Gregory and Bill Goodwin

Global banking IT group completes standardised IT architecture

The Banking Industry Architecture Network (Bian) has announced its standardised global IT architecture for banks Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Santander launches 'Boris bike' app

Santander has released an app that allows people to book a 'Boris bike' via their mobile phone Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

PSNGB rebrands to drive information sharing across PSN

PSNGB, the trade association set up to promote the Public Services Network, rebrands itself as Innopsis and says its work is far from over Continue Reading

By

• Alex Scroxton, Security Editor

Augmented reality comes to corporate IT

In this week's Computer Weekly, we hear from early adopter Zurich Insurance about how augmented reality apps can become part of the corporate IT landscape. We look at Microsoft's Nano Server – the cut-down version of Windows Server designed for the cloud. And we assess the implications of the Nokia acquisition of Alcatel-Lucent. Read the issue now. Continue Reading

Benchmarking social business and collaboration tools

A complete social business strategy requires more than publishing social media guidelines for employees. CIOs need to rethink the enterprise as a social ecosystem Continue Reading

By

• Nigel Fenwick, Forrester Research

Wearable technology to transform laggards in insurance industry

Wearable and other smart technologies set to transform the insurance industry in the next three to five years Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

The IoT industry needs to do more to secure data, says Beecham Research

There are key areas where the industry supporting the internet of things (IoT) needs to provide better security, according to Beecham Research Continue Reading

By

• Warwick Ashford, Senior analyst

Use of Halifax mobile banking app doubles

Halifax customers logged into their bank accounts 40 million times in March 2015, double the amount in the same month in 2014 Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Businesses should prepare for black swans, says resiliency consultant

While black swan events are random and unexpected, businesses can still prepare for them, according to a resiliency consultant Continue Reading

By

• Warwick Ashford, Senior analyst

Future IAM will need to be broader, says Martin Kuppinger

Identity and access management systems need to look at all forms of identity, not just employees or users, says KuppingerCole analyst Continue Reading

By

• Warwick Ashford, Senior analyst

EU revamp of payment services draws nearer

The EU cannot afford to continue with costly payment services if it wants to be globally competitive, says MEP Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser

Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues Continue Reading

By

• Angelica Mari

UK election special – who wins the digital vote?

In this week’s Computer Weekly, as the UK goes to the polls in the general election, we take an in-depth look at the political parties’ manifestos for technology, and examine what the IT sector wants from the next government. Our latest buyer’s guide covers collaboration software. And we analyse host identity protocol (HIP), an emerging standard for endpoint security. Read the issue now. Continue Reading

Home Retail Group grows profits 15% with mobile and online channels

Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit Continue Reading

By

• Clare McDonald, Business Editor

IoT benefits and privacy not mutually exclusive, says industry expert

It is possible to mitigate the privacy and security risks of the internet of things (IoT) without losing its benefits, according to an industry expert Continue Reading

By

• Warwick Ashford, Senior analyst

Windows 10: Why you should work around PC price hike

IT departments planning a PC refresh to tie in with Windows 10 can expect to pay more due to the strong US dollar Continue Reading

By

• Cliff Saran, Managing Editor

Ryanair remains tight-lipped over £3.3m hacker theft

Ryanair provided no details of how hackers took £3.3m from one of its bank accounts, as industry pundits call for greater collaboration Continue Reading

By

• Warwick Ashford, Senior analyst

Met Police offers up to almost £200,000 for CIO role

The Metropolitan Police is offering up to almost £200,000 to fill its CIO position, which has been open since February 2015 Continue Reading

By

• Clare McDonald, Business Editor

Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution

The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Time to embrace a new level of IAM, says Martin Kuppinger

A new level of identity and access management is at hand, yet many businesses still rely on usernames and passwords Continue Reading

By

• Warwick Ashford, Senior analyst

Nordea Bank announces digital hire and Apple Watch app

Nordea Bank hires expertise to strengthen its digital banking team and promotes its digital ambitions with an app for the Apple Watch Continue Reading

By

• David Nikel

Vodafone sends network in a backpack to Nepal earthquake zone

Vodafone’s charitable arm, the Vodafone Foundation, deploys instant mini networks to help restore communications in quake-hit Nepal Continue Reading

By

• Alex Scroxton, Security Editor

Brewer Marston’s ISP upgrades core network with SSE

Marston’s house networking unit Marston’s Telecoms rolls out a resilient nationwide network to accommodate demand for its managed services offering Continue Reading

By

• Alex Scroxton, Security Editor

Captive IT centre boosts competitiveness at Danske Bank in Denmark

In 2014, Denmark's Danske Bank announced plans for its own captive centre in Bangalore and is now finalising the move to in-house IT delivery Continue Reading

By

• Eeva Haaramo

Top tips for remote and mobile workers to improve their cyber security

Steps remote and mobile workers can take to improve cyber security on mobile devices, using public Wi-Fi and computers, and handling USB devices Continue Reading

By

• Peter Wood, First Base Technologies LLP

EU data protection regulation will drive privacy by design, says KuppingerCole

The EU data protection regulation will drive privacy by design in companies with European clients, says KuppingerCole analyst Karsten Kinast Continue Reading

By

• Warwick Ashford, Senior analyst