IT news in your industry sector

Search firms meet EU regulators over right to be forgotten

Google, Microsoft and Yahoo have met EU data protection authorities to discuss the implications of the right to be forgotten ruling Continue Reading

By

• Warwick Ashford, Senior analyst

Amazon’s share price falls 6% on quarterly results

Amazon’s share price fell 6% in after-hours trade after the firm reported a second-quarter net loss of $126m Continue Reading

By

• Warwick Ashford, Senior analyst

Crew Clothing fashions cloud-based marketing to engage buyers

British luxury casualwear brand Crew Clothing chose cloud marketing to move from batch email marketing to a more timely and personal approach Continue Reading

By

• Archana Venkatraman, Datacentre Editor

TfL wastes millions on telecoms, says IIPAG watchdog

Watchdog IIPAG criticises Transport for London (TfL) for its inefficient and fragmented telecoms contracts Continue Reading

By

• Alex Scroxton, Security Editor

Facebook reports 138% jump in second quarter profits

Facebook has reported second quarter profits of $791m, up 138% compared with the same period a year ago Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Rorie Devine, CTO, Hailo

A technology overhaul is taking place behind the scenes at cab-hailing smartphone app Hailo as the company extends its international reach Continue Reading

By

• Angelica Mari

Six cyber criminals charged in $1m Stubhub fraud

The US has charged six members of an international cyber crime gang that defrauded Stubhub of $1m Continue Reading

By

• Warwick Ashford, Senior analyst

Italy gives Google 18-month privacy compliance deadline

The Italian data protection watchdog has given Google 18 months to comply with EU privacy laws Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft attacks UK government decision to adopt ODF for document formats

Microsoft has questioned the merits of the UK government’s decision to adopt ODF - but meeting minutes show OOXML was given due consideration Continue Reading

By

• Bryan Glick, Editor in chief

NAO reveals Home Office spent £347m on failed ICW programme

The Home Office spent £347m closing its Immigration Case Work programme, which was supposed to replace legacy databases Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Hackers abuse Bitly API in novel attack, reports Websense

A cyber attack targeting MSNBC highlights cybercriminals’ abuse of the public’s trust in news sites, says Websense Security Labs Continue Reading

By

• Warwick Ashford, Senior analyst

Privacy key to UK business opportunity, says KPMG

Finding the right balance between privacy and business insight could help UK firms take the lead in innovative online services, says KPMG Continue Reading

By

• Warwick Ashford, Senior analyst

BBC 4G broadcast research wins support of Huawei and EE

BBC Research and Development has teamed up with Huawei and EE to explore the role of 4G mobile networking in the future of broadcasting Continue Reading

By

• Alex Scroxton, Security Editor

Microsoft ditches Android after four-month fling

Microsoft pulls the plug on its short-lived Nokia X Android devices as it prepares to make 18,000 employees redundant Continue Reading

By

• Alex Scroxton, Security Editor

BBC News commits to digital investment amid loss of 220 jobs

BBC News has announced a restructure where it will invest more into digital transformation and original journalism. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

System for seven-day bank account switching underused

The IT system that underpins government’s regulation of seven-day bank account switching is being underused Continue Reading

NAO criticises GDS IT savings method

The National Audit Office (NAO) has criticised the Government Digital Service over its approach to calculating public IT savings Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Total internet failure: are you prepared?

A total internet failure could stop any business in its tracks, yet few are preparing for this possibility, KPMG has warned Continue Reading

By

• Warwick Ashford, Senior analyst

CIPD ditches 20-a-day tape habit for Exagrid data deduplication

HR professionals organisation the CIPD replaces tape backup with disk-based data deduplication backup hardware from Exagrid Continue Reading

By

• Antony Adshead, Storage Editor

Ed Vaizey gets digital industries role in Cabinet reshuffle

Culture minister Ed Vaizey has been promoted to the post of minister for digital industries in this week’s Cabinet reshuffle Continue Reading

By

• Alex Scroxton, Security Editor

IBM partners with Apple to deliver enterprise services for iOS

IBM has given Apple a major boost in the enterprise, through a partnership that will see it provide services and software for iOS Continue Reading

By

• Cliff Saran, Managing Editor

Diageo puts ServiceNow fizz in IT service desk

Diageo has gone live with an implementation of ServiceNow to automate IT services as part of a global transformation Continue Reading

By

• Cliff Saran, Managing Editor

iPhones not a security threat to China, says Apple

Apple has denied allegations that location-tracking iPhone features pose a threat to China’s national security Continue Reading

By

• Warwick Ashford, Senior analyst

The billion-customer challenge of ITC CIO VVR Babu

ITC CIO VVR Babu explains the challenges for a business that targets over one billion consumers with its goods Continue Reading

Big Apple revolution: How to manage Macs in the enterprise

Apple’s products were once niche devices. Now, following a consumer-led initiative, they are widely used across the enterprise Continue Reading

By

• Rob Bamforth, Timefort

Info sharing key to cyber defence, says financial services firm

Threat information sharing is key to success in combating cyber attacks, says the Depository Trust and Clearing Corporation Continue Reading

By

• Warwick Ashford, Senior analyst

Time for an upgrade? Why you should buy IT now

In this week’s Computer Weekly, as competitive pressures and new technologies drive down IT prices, we find out why now is a great time to buy IT. We examine why going digital means a different approach to IT management. And we hear the latest best practices for improving your customer engagement with IT. Read the issue now. Continue Reading

A guide to smart home automation

Unless it is a new build, the challenge in creating a smart home is that technology must work irrespective of the age of the property Continue Reading

By

• Cliff Saran, Managing Editor

UK leads international partnership to fight financial malware

The UK National Crime Agency is leading international collaboration between law enforcement and the private sector to fight bank theft malware Continue Reading

By

• Warwick Ashford, Senior analyst

Finance watchdog to investigate colocation services

The Financial Conduct Authority (FCA) is investigating colocation services Continue Reading

PC sales bounce back as XP drives hardware refresh

Desktop and laptop upgrades, driven by the migration away from Windows XP, has bolstered PC sales in Europe Continue Reading

Google I/O: Extending Google's enterprise reach

At its annual developer conference last month, Google extended its enterprise portfolio boosting its security, storage and MDM products Continue Reading

By

• Clare McDonald, Business Editor

Why using voice biometrics is a good idea

Banks and other organisations are turning to voice biometrics, but why do they believe the technology is good idea? Continue Reading

By

• Warwick Ashford, Senior analyst

Airbus deploys modular datacentre strategy to boost HPC capacity

The aircraft manufacturer has deployed HP's performance optimised datacentres (PODs) to increase its high performance compute capabilities for its engineers Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Smart light bulbs get security update

Smart light bulb maker LIFX has issued a firmware update after security researchers exposed a security weakness Continue Reading

By

• Warwick Ashford, Senior analyst

The pros and cons of iPads in the enterprise

The iPad is often the first platform for which developers produce apps – but it is substantially more expensive than its competitors Continue Reading

By

• JP Gownder

Contact centre value-add services on the up

The global contact centre outsourcing market was worth almost $75bn in 2013 after growing 7% since 2011, according to research Continue Reading

Barclays passes government’s ‘internet-born threat’ test

Barclays Bank has been awarded the government’s cyber security certificate for digital banking services after independent tests of services such as Pingit Continue Reading

Security Think Tank: The dos and don’ts of a good incident response plan

What does a good information security incident response plan look like? Continue Reading

By

• Tim Holman, 2-sec

Blender maker adds ServiceNow ITSM to business mix

Blender maker Vitamix has rolled out its ServiceNow IT service management (ITSM) beyond the improvement of its IT operation by automating tasks across the business. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Tour de France organiser deploys satellite phone system for UK stages

Tour de France organiser ASO selects Globalstar satellite phones to keep support and emergency crews connected during UK leg of tour Continue Reading

By

• Alex Scroxton, Security Editor

Facebook apologises over psychological experiments

Facebook has apologised over the controversial psychological experiments carried out on 689,000 users without their consent in 2012 Continue Reading

By

• Warwick Ashford, Senior analyst

Wimbledon bunker tour: The IT behind the tennis championships

Computer Weekly goes behind the scenes at Wimbledon to investigate the technology supporting of one of the biggest tennis championships Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Most people keen to share biometric data for smoother travel

A study has revealed that 89% of citizens agree with the use of biometric identification to aid travel Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BBC promotes R&D controller Matthew Postgate to CTO role

The BBC has appointed its research and development (R&D) controller Matthew Postgate as the corporation's chief technology officer (CTO) Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Industrial control systems increasingly under attack, says Kaspersky

Targeted attacks on industrial control systems take place on a regular and increasing basis, says Kaspersky Lab Continue Reading

By

• Warwick Ashford, Senior analyst

Net-a-Porter integrates testing and development

Online fashion retailer Net-a-Porter has integrated software testing and development to support agile methodologies Continue Reading

By

• Cliff Saran, Managing Editor

Facebook under fire over secret experiment on users

Facebook has come under fire for conducting a psychology experiment on 689,000 users without their consent Continue Reading

By

• Warwick Ashford, Senior analyst

Roadchef exits IBM Global Services for direct supplier relationships

Motorway services firm Roadchef ended an outsourcing deal with IBM Global Services when its IT was up for refresh and moved to SAP Continue Reading

Wearable tech must comply with privacy laws, warns ICO

Wearable technology must comply with UK data privacy laws, warns the ICO Continue Reading

By

• Warwick Ashford, Senior analyst

Google begins complying with European takedown requests

Google has begun removing search results in response to takedown requests from European citizens Continue Reading

By

• Warwick Ashford, Senior analyst

Half of network equipment ageing or obsolete, survey finds

Dimension Data finds 51% of network devices near the end of their life as buyers take cautious approach to hardware refreshes Continue Reading

By

• Alex Scroxton, Security Editor

Big IT suppliers top government spending on contracts

IT firms are earning the most from government contracts, with HP alone earning more than £1.7bn a year Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Go Ahead uses Huddle to improve mobility

Go-Ahead transport’s engineers are using Huddle for mobility and collaboration when maintaining its fleet of vehicles. Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Benefits of accessing data outweigh privacy risks for chronically ill

Over half of UK patients with chronic health conditions want access to their medical records and believe the benefits outweigh privacy risks Continue Reading

Oracle set to boost retail business with $5bn Micros acquisition

Oracle is expected to acquire internet-enabled point-of sale-specialist Micros Continue Reading

Centrica's datacentre move to HP still not complete after three and a half years

Centrica is yet to transfer its entire datacentre operations to HP despite signing a contract with the supplier in 2010 Continue Reading

Six suppliers shortlisted for NHS HR system replacement

Six suppliers have been shortlisted for the NHS electronic staff record project – the world's largest HR and payroll software implementation Continue Reading

By

• Bryan Glick, Editor in chief

BDUK to grill local authorities on broadband postcode data

New BDUK CEO Chris Townsend plans urgent review of local authorities to establish which are releasing broadband postcode data Continue Reading

By

• Alex Scroxton, Security Editor

Government reveals winning bids in superfast broadband trials

Government reveals names of eight suppliers that have won a share of a £10m funding pot to trial superfast broadband in rural areas Continue Reading

By

• Alex Scroxton, Security Editor

Facebook launches Slingshot to rival Snapchat

Facebook has launched its limited lifetime messaging app Slingshot in the US to rival Snapchat Continue Reading

By

• Warwick Ashford, Senior analyst

Case study: How eBay uses its own OpenStack private cloud

eBay runs one of its most crucial workloads – its website – on an OpenStack private cloud platform developed by itself Continue Reading

By

• Archana Venkatraman, Datacentre Editor

Interview: John Swainson, president of Dell Software

Dell Software president John Swainson's aims to make Dell Software a $5bn business Continue Reading

By

• Cliff Saran, Managing Editor

YouTube to block indie labels unwilling to join paid service

YouTube plans to drop music videos from independent record labels unwilling to join its new subscription music service Continue Reading

By

• Warwick Ashford, Senior analyst

Department of Health sets out technology priorities for coming year

The Department of Health (DoH) has outlined changes in the way technology and information will be used over the coming year Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

IFDS integrates UK and India service centres

International Financial Data Services has implemented software to balance workloads across UK and Indian delivery centres Continue Reading

Wimbledon to analyse social interactions at tennis championship

The All England Lawn Tennis and Croquet Club at Wimbledon will be analysing social interactions throughout tennis championship Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Domino’s breach underlines value of personal data, say experts

The latest cyber breach to hit a high-profile brand underlines the high value of personal data, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

Just Eat builds in-house IT workforce in Ukraine

Online takeaway service Just Eat has built a team of software development and project managers in the Ukranian capital Kiev Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Travel group Expedia aims to predict your holiday plans

Travel group Expedia is developing technology that will predict the needs of its customers before they call about their travel plans Continue Reading

What’s new in SQL Server 2014

We give Microsoft’s latest release of SQL Server a test drive to find out if the new features really make the effort of upgrading worthwhile Continue Reading

By

• Tim Anderson

St Pancras International WLAN upgrade promises gigabit speeds

Upgrade at St Pancras International and other stations served by High Speed 1 rail service will see increases in capacity and speed Continue Reading

By

• Alex Scroxton, Security Editor

Technology key to secure document future, says UK Home Office

Physical security is just as important as digital security in documents such as passports, says UK Home Office Continue Reading

By

• Warwick Ashford, Senior analyst

House of Lords sets up Digital Skills Select Committee

The House of Lords has set up a select committee for digital skills Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Microsoft admits running out of IP addresses for Azure

Microsoft has assured US Azure customers data remains in the US, despite running out of US-registered IP addresses at times Continue Reading

By

• Warwick Ashford, Senior analyst

Drone kill communications net illustrated

Computer Weekly can illustrate how a UK network connection forms part of a US weapons targeting system that has slaughtered civilians in attacks gone wrong.The illustrations add credibility to a ... Continue Reading

By

• Mark Ballard

HSBC makes executives responsible for application consolidation

In the next few weeks, senior executives at HSBC globally will have KPIs to reduce the number of applications they run Continue Reading

By

• Cliff Saran, Managing Editor

Can Salesforce.com re-engineer business IT?

With 1.5 million developers and a new focus on industry solutions, is Salesforce.com a business platform? Continue Reading

By

• Cliff Saran, Managing Editor

Datacentre spending shifts to Europe as buyers focus on low-cost servers

Server manufacturers made 20% less in sales in the first quarter of 2014, compared with the fourth quarter of 2013 Continue Reading

By

• Cliff Saran, Managing Editor

Tesco Bank launches current account on off-the-shelf platform

Tesco has launched a current account four years after implementing its core banking platform Continue Reading

Register to vote online goes live

The latest online transactional service from government has gone live as part of the ‘digital by default’ initiative Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

EE drives mobile phone deals with CRM software implementation

Mobile phone operator Everything Everywhere claims a 400% increase in phone deals after rolling out customer relationship management software Continue Reading

By

• Bill Goodwin, Computer Weekly

Engineering firm fined for using unlicensed Autodesk software

Project Options has been fined £16,000 by the Business Software Alliance, following an online tip-off Continue Reading

By

• Cliff Saran, Managing Editor

IT departments unprepared for internet of things

Only 41% of IT professionals are working on projects to prepare their business for the internet of things Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Turing Test 2014 marks historic milestone in artificial intelligence

A computer program has made history by passing the artificial intelligence test set by computer science pioneer Alan Turing Continue Reading

By

• Warwick Ashford, Senior analyst

Microsoft retaliates to China’s Windows 8 spying claims

Microsoft has launched a social media campaign against China’s claims that Windows 8 is being used for US spying Continue Reading

By

• Warwick Ashford, Senior analyst

Unilever appoints Jane Moran as global CIO

Former CIO of Thomson Reuters, Jane Moran, has joined Unilever as its new global CIO Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

UK airports lead move to cloud services

UK airports are at the vanguard of using cloud to develop innovative services, says Gatwick CIO. Continue Reading

By

• Bill Goodwin, Computer Weekly

CIOs should 'leave innovation to marketing'

CIOs should focus on managing the technical infrastructure and leave innovation to other parts of the business – conclusion of a major study. Continue Reading

By

• Bill Goodwin, Computer Weekly

Chelsea Pensioners go online with Wi-Fi upgrade

The historic Royal Hospital Chelsea has turned to Ruckus Wireless to overcome an aging legacy broadband deployment and keep its residents – the famous Chelsea Pensioners – online Continue Reading

By

• Alex Scroxton, Security Editor

Cyber threats hiding in plain sight, says Palo Alto Networks

Cyber attackers exploit commonly used business applications to bypass security controls, research shows Continue Reading

By

• Warwick Ashford, Senior analyst

UK shoe retailer Office hit by data breach

Data breach at UK shoe retailer Office prompts calls for online firms to beef up security around customer details Continue Reading

IT supplier insolvencies fall for first time as economy recovers

Technology companies have reached a turning point as insolvencies fall for the first time in 2014 Continue Reading

By

• Tim Wood and Henry Kirby

Google launches right-to-be-forgotten application form

Google has introduced an online application form for Europeans who want personal data to be removed from online search results Continue Reading

By

• Warwick Ashford, Senior analyst

BSkyB retunes IT to ready-for-anything datacentre quad

British broadcaster BSkyB has based its IT on four core datacentres that are resilient, interconnected, energy-efficient and cloud-ready Continue Reading

By

• Archana Venkatraman, Datacentre Editor

CIO interview: Ian Cohen, CIO, Jardine Lloyd Thompson

Running a programme to transform the business is the wrong way to go about change, according to Ian Cohen, CIO at insurance broker JLT Continue Reading

By

• Cliff Saran, Managing Editor

Principles of compliance in the financial services industry

Compliance in financial services can appear a staggeringly complex web of laws and regulations, but some key principles apply, says Mathieu Gorge of Vigitrust Continue Reading

By

• Antony Adshead, Storage Editor

NHS shared services aims to end paper invoicing

NHS Shared Business Services hopes to eradicate paper invoicing by implementing an e-invoicing system that will be free for suppliers to use Continue Reading

By

• Caroline Baldwin, Freelance editor and journalist

Targeting the digital customer

In this week’s Computer Weekly, we go behind the scenes of John Lewis’s £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks’ European CIO talks about the coffee chain’s IT strategy. And we evaluate three big suppliers’ plans for virtualised networking. Read the issue now. Continue Reading

Android Outlook app has privacy issues, warn researchers

Microsoft’s Outlook.com app for Android is exposing users' data, warn security researchers Continue Reading

By

• Warwick Ashford, Senior analyst