IT news in your industry sector

AXA PPP gives clients online GP appointments

UK healthcare insurer AXA PPP gives clients access to online GP appointments from anywhere in the world Continue Reading

By

• Lis Evenstad

How technology is helping deliver aid to Syrian refugees in the Middle East

The Syrian refugee crisis has engulfed the Middle East, but technology is proving to be an essential tool to help aid organisations support displaced people Continue Reading

By

• Andy Favell

Medical devices must be secure by design, say industry experts

The information security industry is calling for medical device manufacturers to design and build cyber security into all internet-enabled devices after thousands are found to be hackable Continue Reading

By

• Warwick Ashford, Senior analyst

Free energy from radio waves could power the internet of things

A pocket-sized pollution monitor is one of the first applications to use free energy from Wi-Fi and mobile phone signals Continue Reading

By

• Bill Goodwin, Computer Weekly

Accenture spends €25m on European centre in Dublin

Accenture will open a European technology hub in Dublin that will recruit 200 people and focus on modern technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Two thirds of UK businesses never meet important customers

British businesses don't always meet their best customers or the people they do most business with, because of trends in modern technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Universal Credit digital service moves into the cloud

New system under trial in south London has been migrated to an IaaS platform ready for further roll-out Continue Reading

By

• Bryan Glick, Editor in chief

120-day patching gap puts many firms at risk of cyber attack, study shows

The probability of a vulnerability being exploited hits 90% between 40-60 days after discovery, but many firms are taking up to 60 days beyond that to patch, while others are failing to patch at all, a study shows Continue Reading

By

• Warwick Ashford, Senior analyst

Nationwide Building Society deploys artificial intelligence to reduce back-end complexity

Nationwide Building Society is using artificial intelligence to help it reduce the complexity of its back-end systems as it introduces more digital products Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Daniel Marion, head of ICT at Uefa

Football might be Uefa's core business, but without IT and the cloud that underpins it, the company's commercial activities would not function Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

University College London Hospital tracks patients using app

Clinicians at University College London Hospitals NHS Foundation Trust (UCLH) view patients’ pathology results and track them with an app Continue Reading

By

• Lis Evenstad

Apple's Irish datacentre build hit by possible planning permission appeal delay

A "valid appeal" has reportedly been raised in response to Galway County Council's decision to grant conditional planning permission for Apple's Irish datacentre build Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Keeping app pirates at bay

In this week's Computer Weekly, we look at how digital piracy is affecting app developers – and what they can do about it. The man behind the controversial NHS Care.data project has quit – what will it mean for the troubled programme? And we find out how digital disruption is affecting the insurance market. Read the issue now. Continue Reading

How to fully test IT networks for vulnerabilities

Making sure a company network is secure is a very important task, and one that should be scheduled regularly Continue Reading

By

• Steve Evans

Government Digital Service readies for change as its chief Mike Bracken prepares to leave

GDS is setting up executive training for senior civil servants and looking to work closely with departments to continue the digital transformation of Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

Nordea Bank signs Temenos and Accenture for core banking transformation

Nordea Bank AB has chosen the core banking system it wants to build its digital future on, signing Temenos and Accenture as technology partners Continue Reading

By

• David Nikel

Tech innovation leads the 'slow demise of traditional broadcast'

The broadcast sector is being revolutionised by internet technology, as delegates to the annual IBC show in Amsterdam found out Continue Reading

By

• Maria Ingold

Universal Credit was right on schedule, shows 11th-hour project plan

Universal Credit was doing fine and right on time as the Department for Work and Pensions began rolling out its IT system in April 2012, according to a project schedule released under Freedom of ... Continue Reading

By

• Mark Ballard

Telcos could help drive cloud services into SMEs, says report

A study commissioned by cloud services marketplaces provider BCSG says telcos are a natural route to market for SME cloud services Continue Reading

By

• Alex Scroxton, Security Editor

Business leaders want better digital services from government, says research

A survey of corporate decision-makers suggests executives waste an average of five hours per week using outdated online public services Continue Reading

By

• Bryan Glick, Editor in chief

DVLA looking for new CIO after completing major insourcing project

The DVLA is looking for a new CIO as incumbent Iain Patterson completes major insourcing projects and moves back to Cabinet Office Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

MPs launch inquiry into the UK's digital economy

Business, Innovation and Skills Committee investigation will examine the challenges facing digital industries Continue Reading

By

• Bryan Glick, Editor in chief

How cloud technology helps kittens

In this week's Computer Weekly, we talk to the CIO at the UK's leading animal charity, the RSPCA, about how her cloud-first strategy is helping animal welfare. Microsoft is ending support for older version of Internet Explorer – we assess the implications. And we ask the experts about the best practice in mobile security. Read the issue now. Continue Reading

Gigabit network is more than a fringe benefit for city of Edinburgh

As CityFibre begins a 150km fibre dig in Edinburgh, local businesses and the city council outline their objectives and plans for ultrafast broadband Continue Reading

By

• Alex Scroxton, Security Editor

Labour appoints Chi Onwurah as shadow minister for digital industries

Former Labour digital government spokeswoman takes on role of shadowing digital economy minister Ed Vaizey, with Louise Haigh taking her old role Continue Reading

By

• Bryan Glick, Editor in chief

Department for Culture, Media and Sport takes over responsibility for data protection policy

Government transfers responsibility for data protection policy and ICO oversight from Ministry of Justice (MOJ) to Department for Culture, Media and Sport (DCMS) Continue Reading

By

• Alex Scroxton, Security Editor

Health chief 'should be held to account' for whistleblow errors

Former nurse and clincial commissioner Bernie Rochford claims unfair dismissal after blowing the whistle on IT problems which put patient care at risk Continue Reading

By

• Julia Gregory and Bill Goodwin

Fidor bank launches in the UK

Fidor bank launches its social media bank in the UK as the number of challenger financial services companies obtaining banking licences continues to rise Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Public-private co-operation in the Nordics tackles growing cyber crime threat

Nordic governments and businesses are putting cyber security at the centre of their planning as threats increase Continue Reading

By

• Eeva Haaramo

Care.data chief Tim Kelsey to leave NHS England

NHS England’s digital chief will leave the organisation in December to take up a new role with Telstra Health in Australia Continue Reading

By

• Lis Evenstad

Defence minister Michael Fallon promises increased MOD spending with SMEs

Opening up the Ministry of Defence (MOD) supply chain to access SME innovation is vital to meet its technology needs, says secretary for defence Michael Fallon Continue Reading

By

• Lis Evenstad

BT launches ethical hacking service for bankers

BT introduces a certified Crest Star ethical hacking test service for financial services customers Continue Reading

By

• Alex Scroxton, Security Editor

Almost 30% of retailers use facial recognition technology to track consumers in store

Retailers are using more technology in store to track customer behaviour, with the younger generation finding it useful for their shopping experience Continue Reading

By

• Clare McDonald, Business Editor

Why insurer Axa is entering the retail e-commerce market

Digitisation in insurance is usually associated with digital policy documents – but Axa is using technology to take a lateral approach to the indemnity business Continue Reading

By

• Cliff Saran, Managing Editor

CIO interview: Rob Threadgold, global head of IT infrastructure and operations, ICBC Standard Bank

Standard Bank is taking a global approach to IT challenges following its acquisition by Chinese banking giant ICBC Continue Reading

By

• Mark Samuels

Case study: Philips takes agile approach to building bridges between business and IT

Dutch technology giant talks up the success of its attempts to embrace agile IT delivery methods, and how it's shaping future customer engagements Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Most DDoS attacks hiding something more sinister, Neustar warns

Smaller DDoS attacks can be more dangerous than a powerful attack that knocks a company offline but does not install malware or steal data, warns Neustar Continue Reading

By

• Warwick Ashford, Senior analyst

NHS trust denies bullying and intimidation of IT whistleblower

Managers were already aware of whistleblower's concerns about the accuracy of NHS Southwark's data, tribunal hears Continue Reading

By

• Bill Goodwin and Julia Gregory

Opening doors to open source

In this week’s Computer Weekly, we look at the growing acceptance of open source software among corporate IT leaders, especially for developing digital business strategies. Our latest buyer’s guide examines the emerging best practice in next-generation service management. And we find out how organisations should be preparing for the forthcoming changes to EU data protection laws. Read the issue now. Continue Reading

Organisations in Asean countries adopt hybrid cloud approach

While developed economies such as Singapore are emulating the rapid take-up of other Asian nations, many other Asean organsiations are taking longer Continue Reading

By

• Tao Ai Lei

RSA Group flags ID theft risk to Lloyds Bank customers following datacentre storage theft

International insurance group has seen 500 customers take up offer of identity theft protection in wake of datacentre theft Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Scottish Government to launch public services website

The Scottish Government will launch its mygov.scot website this autumn with the aim of improving access to public services in Scotland Continue Reading

By

• Lis Evenstad

Financial services watchdog wastes money on Oracle licences

The Financial Conduct Authority admits it has fallen victim to the complex nature of software licensing that dogs companies in the sector it serves Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Security industry welcomes GCHQ password guidelines

GCHQ's guidance on password policy covers some of the most pressing issues facing UK businesses and employees today, according to Skyhigh Networks Continue Reading

By

• Warwick Ashford, Senior analyst

DD4BC cyber extortion gang adds social media to arsenal

Cyber extortion gang DD4BC is using social media campaigns to garner more attention for its ability to create service disruptions by publicly embarrassing large organisations Continue Reading

By

• Warwick Ashford, Senior analyst

David Cameron hails Government Digital Service as 'unsung triumph'

Prime minister David Cameron announces legislation to join up IT across the emergency services, hailing the Government Digital Service (GDS) as a triumph Continue Reading

By

• Lis Evenstad

Tennis governing body ATP outsources digital development

The men's world tennis governing body, the ATP, signs Infosys to help it use digital technology to better engage fans and players Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Case study: French delivery company Chronopost looks to NoSQL for big data challenge

French delivery company Chronopost is using open-source NoSQL systems to improve services and customer retention Continue Reading

By

• Anne Morris

CW Europe – September 2015 edition

Find out the winners of the Computer Weekly European User Awards 2015. The awards aim to shine a light on businesses across Europe that have excelled in their approach to using technology. You can find a full list of winners in this issue and we have highlighted a few through in-depth case studies. Continue Reading

Researchers discover Android PIN locker ransomware

Researchers say LockerPIN is a self-defending, aggressive piece of ransomware currently targeting Android devices, mainly in the US Continue Reading

By

• Warwick Ashford, Senior analyst

US health insurer Excellus BlueCross BlueShield hit by data breach

Forensic investigation reveals a data breach at US health insurer Excellus BlueCross BlueShield exposing up to 11 million records 21 months after the first intrusion Continue Reading

By

• Warwick Ashford, Senior analyst

Security pros failing to address digital certificate risks, survey shows

Even though 90% of security professionals believe a leading CA will be compromised in next two years, only 13% have existing automation to deal with that happening Continue Reading

By

• Warwick Ashford, Senior analyst

Conventional security measures hit productivity, study shows

Most IT professionals say context-aware security would improve productivity without compromising security, a survey from Dell reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Security vulnerability management more than patching, warns Secunia

Keeping track of what makes an IT environment vulnerable is an ongoing and complex task, according to Secunia Continue Reading

By

• Warwick Ashford, Senior analyst

Early plans for Universal Credit show DWP expected to complete project in two years

An early plan drawn up by the Department for Work and Pensions (DWP) for its Universal Credit scheme reveals unrealistic ambitions for the troubled project Continue Reading

By

• Bryan Glick, Editor in chief

Myanmar internet gets boost with content delivery network

Myanmar internet users will start benefiting from changes in the law that encourages foreign direct investment in communications infrastructures Continue Reading

By

• Ai Lei Tao

US State Department plans cyber security playbook

The US State Department issues a request for information to determine the capabilities of commercial industry to provide and maintain a cyber security playbook Continue Reading

By

• Warwick Ashford, Senior analyst

Al Rayan Bank finds business agility in cloud applications

Al Rayan Bank believes its investment in cloud applications gives it an edge in business agility Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Why Pegasystems' CEO, Alan Trefler, has learned to think smaller

Pegasystems has made its name supplying CRM, analytics and case management software to the world's largest companies. Now CEO Alan Trefler plans to use cloud computing to broaden Pega's appeal Continue Reading

By

• Bill Goodwin, Computer Weekly

DDoS attack on NCA highlights need to be prepared, says Barracuda Networks

A Lizard Squad DDoS attack the NCA says is a fact of life highlights the need for organisations to be prepared, according to Barracuda Networks Continue Reading

By

• Warwick Ashford, Senior analyst

Wearable technology proves its worth on the front line

In this week's Computer Weekly, we look at business applications for wearable technology. With hands-free police and military pilot projects already under way, wearable technology is set to make its mark in the enterprise in the near future. Read the issue now. Continue Reading

Use 2FA to mitigate KeyRaider iOS malware, says Rapid7

KeyRaider iOS malware targeting iPhone users in China and 17 other countries including the UK has raised enterprise security concerns Continue Reading

By

• Warwick Ashford, Senior analyst

Police arrest six UK teenagers for using DDoS cyber attack tool

Police arrest six UK teenagers on suspicion of using a DDoS attack tool targeting a national newspaper, a school and online gaming companies and retailers Continue Reading

Rapid7 calls on router makers to eliminate backdoors

Until manufacturers stop using default passwords, we will continue to see opportunistic attacks on home and small business routers, says Rapid7's Tod Beardsley Continue Reading

By

• Warwick Ashford, Senior analyst

Kellogg Brown and Root wins ESN Delivery Partner contract

Kellogg Brown and Root has won the contract to supply Lot 1 of the Emergency Services Mobile Communications Programme Continue Reading

By

• Alex Scroxton, Security Editor

Many firms not getting to grips with third-party data security risk

Supply chain data security risk is pervasive, but being unable to deal with it is down to basic failings, says a cyber risk expert Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Elisabeth Stjernstoft, Apoteket

When the Swedish government introduced competition to the pharmaceuticals sector in 2009, the former monopoly faced a major IT transformation Continue Reading

By

• Jenny Stadigs

William Hill kicks off football season with blast from the past

A mathematical programming concept that dates back a decade before the world’s first electronic computer is proving itself in the era of web-scale computing Continue Reading

By

• Cliff Saran, Managing Editor

Chetan Dube: The man behind the robot that will help man extend his horizons

IPsoft founder talks about the artificial intelligence platform that could be an example of IT developments that, he says, might transform the future of the human race Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Life’s a breach: How to handle the press after a hacking attack

Emily Dent, specialist in crisis PR, offers some advice to organisations that unexpectedly find themselves in the headlines Continue Reading

By

• Emily Dent

Computer Weekly – 25 August 2015: Coping with a crisis

In this week’s Computer Weekly, IT leaders discuss their experiences of dealing with disaster and the importance of planning to ensure business continuity. Jaeger’s CIO talks about bring the iconic fashion brand into the digital age. And we look at the issues around writing supplier contracts for agile software development. Read the issue now. Continue Reading

Spotify to update privacy policy after user protest

Some Spotify users are unhappy about new privacy policies that allow access to users’ photos, video, mobile device location, voice controls and contacts Continue Reading

By

• Warwick Ashford, Senior analyst

Teachers teaching teachers – how Google for Education fuels collaborative learning

Google’s head of education explains why the use of technology in classrooms is critical and how Google’s education technology is sparking collaboration between teachers Continue Reading

By

• Clare McDonald, Business Editor

Salisbury NHS signs up to Lorenzo electronic patient record system

Salisbury NHS Foundation Trust the latest NHS trust to implement the Lorenzo electronic patient record system (EPR) Continue Reading

By

• Lis Evenstad

ICO orders Google to remove links to right to be forgotten takedowns

The Information Commissioner's Office (ICO) says Google must remove newer links that reveal the same details as previously removed links Continue Reading

CIO interview: Emil Dahlin, Svevia

Svevia CIO Emil Dahlin transformed the IT of a former Swedish government organisation as it became an independent company Continue Reading

By

• Jenny Stadigs

Councils explore options for online mapping tools

Councils are drawing on Ordnance Survey, Google Maps and OpenStreet Map for online mapping. What’s the optimal mix? Continue Reading

By

• SA Mathieson

Mumsnet suffers multi-vector cyber attack

Mumsnet has been hit by a DDoS attack, its admin hacked and data stolen, and then a hoax call sent armed police to the home of the organisation's co-founder, Justine Roberts Continue Reading

Premiership Rugby scores security and efficiency with Intralinks

By setting access controls, Premiership Rugby can ensure that its partners get quick access only to role-appropriate content Continue Reading

By

• Warwick Ashford, Senior analyst

CW Nordics – August 2015 Edition

5G technology from Ericsson could soon be used to improve communication and remote control operations in the mines of Sweden. A project designed to improve productivity and safety in traditionally dangerous environments is being run by Ericsson, ABB, Boliden, SICS Swedish ICT and Volvo Construction Equipment. Continue Reading

Cloud storage service Wuala to close in November

Seagate-owned cloud storage player confirms its closure and gives users three months' notice to remove their data from its servers Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IaaS providers pin hopes on spending cut reprieve for G-Cloud 7

G-Cloud suppliers are calling on the government to step up, rather than scale back, investment in the framework as spending cuts loom Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Will digital government remain on course?

In this week's Computer Weekly, the UK government's digital chief has announced his shock departure, but what will it mean for the future of digital public services? Dell went back to a private company two years ago – has it proved to be a successful move? And our latest buyer's guide looks at big data appliances. Read the issue now. Continue Reading

Netflix shuts down final datacentre to go all-in on public cloud

Netflix is gearing up for the closure of its final datacentre, as it makes good on its earlier pledge to move more of its IT infrastructure to the public cloud Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

AT&T a key NSA partner in internet spying Snowden docs show

The NSA considered its relationship with AT&T to be unique and especially productive, leaked documents show Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile phone users at risk as hackers bug and track victims

An investigation by Australian TV show 60 Minutes demonstrates how hackers based thousands of miles away in Germany were able to record the calls of an Australian senator and track his movements Continue Reading

By

• Ross Coulthart, 60 Minutes Australia

Interview: Government digital chief Mike Bracken – why I quit

Mike Bracken, the outgoing director of the Government Digital Service, talks exclusively to Computer Weekly about his departure from Whitehall Continue Reading

By

• Bryan Glick, Editor in chief

Lenovo to cut jobs as it faces 'severe' challenges

Lenovo says the last quarter saw “severe challenges” in its main PC, tablet and smartphone markets Continue Reading

By

• Warwick Ashford, Senior analyst

Mike Bracken: I turned down an increase in GDS budget

Outgoing government digital chief says he rejected the chance of extra funding and that his platform strategy is still on the table Continue Reading

By

• Bryan Glick, Editor in chief

Small IT firms most susceptible to going under due to late payments

Small businesses, particularly those supplying IT, should look at alternative financing models as late payments put them at risk of closure Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

FBI uncovers cyber insider trading gang

Nine suspects are expected to be charged in the US with insider trading based on corporate press releases stolen by hackers before they had been made public Continue Reading

By

• Warwick Ashford, Senior analyst

Use technology to improve NHS, say patients

Almost 70% of the population believes technology should be used in the NHS to improve patient outcomes and efficiency, says Trustmarque Continue Reading

By

• Clare McDonald, Business Editor

British Gas trials app-based smart-meter display

My energy live app will display real-time energy use on a smartphone, says British Gas Continue Reading

By

• Alex Scroxton, Security Editor

Autoglass moves to cloud-based IT infrastructure

Autoglass has signed a 10-year outsourcing deal with US supplier CSC that will see its IT infrastructure move into the cloud Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

BlackHat 2015: Industrial hacking - the untold story

Hackers have been penetrating industrial control systems for at least a decade for extortion, yet little is known about how they gain access Continue Reading

By

• Warwick Ashford, Senior analyst

Data unlocks personalised customer service

In this week's Computer Weekly, we examine how companies are starting to use big data analytics to deliver more personalised customer services. We talk to the government's IT procurement chief about improving public sector tech purchasing. And Volvo's CIO tells us how connected cars will reshape the automotive sector. Read the issue now. Continue Reading

What will happen to digital government when GDS chief Mike Bracken moves on?

The government’s digital chief Mike Bracken has announced he will be leaving, raising concerns over the future of digital government Continue Reading

By

• Clare McDonald, Business Editor

HMRC to transfer 250 Capgemini staff in-house ready for Aspire contract end

HMRC’s Aspire outsourcing contract will be replaced by slowly bringing staff in-house to give the department more control over IT Continue Reading

By

• Clare McDonald, Business Editor

Court rules Tata Consultancy Services did not discriminate against UK man

After a year of legal wranglings, a UK tribunal has ruled that Indian IT service provider TCS did not discriminate against a UK man seeking employment with it Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Outsourcing hits record levels in Europe

Outsourcing activity in Europe recovers after a lull in the lead up to the UK general election, with more contracts than ever before Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA