IT news in your industry sector

Broadband connection voucher SMEs generate substantial ROI

London SMEs that received help in getting online through the government’s broadband connection voucher scheme in 2015 are generating much more money, according to a report Continue Reading

By

• Alex Scroxton, Security Editor

Stephen Foreshew-Cain confirms he is leaving GDS

Head of Government Digital Service is leaving after nine months in the role, to be replaced by the Department for Work and Pensions’ Kevin Cunnington Continue Reading

By

• Lis Evenstad

Barclays to use voice recognition for phone banking

Retail bank says technology will provide secure verification by recognising the unique characteristics of each person’s voice Continue Reading

By

• Clare McDonald, Business Editor

IT boss Mark Dearnley to leave HMRC

HMRC’s chief digital and information officer is returning to the private sector in the midst of the department’s Aspire contract exit Continue Reading

By

• Lis Evenstad

Uber plans own Google Maps amid merger with rival in China

Uber forges ahead with own digital mapping project as it cuts its losses in China by merging with local rival Didi Chuxing Continue Reading

By

• Warwick Ashford, Senior analyst

DWP director Kevin Cunnington set to take over as new head of Government Digital Service

Kevin Cunnington, currently director general for business transformation at DWP, is taking over as the new head of the Government Digital Service Continue Reading

By

• Bryan Glick, Editor in chief

AWS vs Google vs Microsoft: How the enterprise cloud war is hotting up

With Amazon, Google and Microsoft all reporting strong growth on the back of cloud, we take a closer look at how they have achieved it Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

No matter what happens next, GDS's long-term future is not assured

No matter what happens next for the Government Digital Service (GDS), you can assume three things will be true: 1 - The Cabinet Office will make an announcement full of praise for GDS and express ... Continue Reading

By

• Bryan Glick, Editor in chief

Mobile and video pay off for Google’s parent company Alphabet

Alphabet ascribes strong second quarter financial results to long-term investments in mobile and video as demand for advertising through these channels increases Continue Reading

By

• Warwick Ashford, Senior analyst

German digital bank Fidor acquired by French banking giant

Fidor CEO says merger with BPCE will allow challenger to continue its international expansion Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Nordic CIO interview: Vesa Erolainen, Pöyry

Doubts were raised when Vesa Erolainen, CIO at Finnish engineering and consulting company Pöyry, outlined his IT transformation plan, but he ended up winning an award for it Continue Reading

By

• Eeva Haaramo

Consumer identity management is the core of real CRM

IAM + CRM is much more than simply IAM for external users, says Ivan Niccolai Continue Reading

By

• Ivan Niccolai

Revealed: The battle for GDS – how Whitehall mandarins are trying to carve up digital strategy

Insiders say senior civil servants want to break up the Government Digital Service and return IT to its previous departmental model Continue Reading

By

• Bryan Glick, Editor in chief

Six essential processes for keeping data secure

Data security is increasingly vital for organisations as the countdown begins for compliance with new rules imposed by the EU’s general data protection regulation Continue Reading

By

• Christine Andrews

BT sales increase 35% in 2016 Q2 with EE and broadband boosts

BT Group reported a 35% increase in revenue as it benefits from its EE acquisition and a large share of the broadband market Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

UK’s top security judges struggle to assess privacy threats

Technological advancements make it difficult for the Investigatory Powers Tribunal to assess privacy threats, say the tribunal’s own judges Continue Reading

By

• Fiona O'Cleirigh

UK education system failing to support cyber security profession

Countries and companies must act quickly to address the cyber security skills shortage through improvements in education, workforce diversity, training opportunities, security technology and data collection, a report says Continue Reading

Digital Greenwich joins forces with University of Surrey for 5G smart city tests

Collaboration will investigate “smarter” ways to cope with challenges related to transport, health, energy and the built environment Continue Reading

By

• Cliff Saran, Managing Editor

Interview: Jon Page, head of operations, BBC R&D

As the way people consume media content is changing, so the BBC is adapting to new audiences, as Jon Page, head of operations for BBC Research and Development, describes Continue Reading

By

• Clare McDonald, Business Editor

Accenture to move HMRC tax system to private cloud

HMRC has awarded Accenture a contract that will run until 2020 to digitise the UK tax system Continue Reading

By

• Cliff Saran, Managing Editor

Apple highlights services revenue and future bets as iPhone sales decline

Apple share price up on strong performance in services and investments in augmented reality and artificial intelligence, despite 27% year-on-year decline in quarterly profit Continue Reading

By

• Warwick Ashford, Senior analyst

Date set for landmark hearing into EU-US data transfers

Irish court hearing triggered by Austrian law student Max Schrems could have huge implications for EU-US trade and the data privacy rights of millions of EU citizens Continue Reading

By

• Computer Weekly Reporters

Tel Aviv Stock Exchange centralises functions with ERP

The Tel Aviv Stock Exchange has installed first ever ERP system. CIO Eldad Hershtig explains his strategic choices and implementation path Continue Reading

By

• Brian McKenna, Enterprise Applications Editor

Government tests use of social media accounts for verifying online user identity

Online public service users may be asked to allow access to their Facebook, LinkedIn or Twitter accounts to help prove they are who they say they are Continue Reading

By

• Bryan Glick, Editor in chief

Skills shortage and poor IT infrastructure hinder tech adoption by Asean governments

EIU report highlights governments’ desire for better use of data, including cloud access Continue Reading

By

• Ai Lei Tao

Estonia seeks UK datacentre to protect citizens' personal data from hackers - report

The Baltic state is reportedly in early stage talks with the UK and Luxembourg governments about setting up a backup site in either country to protect citizens’ data from risk of hackers Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Security industry welcomes cyber crime’s inclusion in official stats

The security industry welcomes the inclusion of cyber crime statistic in official crime reports to highlight the size and nature of the threat Continue Reading

By

• Warwick Ashford, Senior analyst

Mobile payments get Isaca’s security approval

Mobile contactless payments enable three key security controls that make them more secure than physical and e-commerce payments, according to a report by Isaca Continue Reading

By

• Warwick Ashford, Senior analyst

CW Middle East: July-September 2016

In this issue of CW Middle East, we look at how CIOs in the region are formulating their virtualisation strategies as organisations warm to the benefits of cloud computing. Today, virtualisation in the Middle East has gone beyond a shoddy virtual private network (VPN) installed on a desktop, to more sophisticated cloud-based technologies that are enabling a more mobile, more agile workforce. Read the issue now. Continue Reading

How digital will Theresa May's government be?

Now that the UK government – well, apart from the Labour party - seems to be returning to some semblance of business as usual following the extraordinary political upheavals of recent weeks, the ... Continue Reading

By

• Bryan Glick, Editor in chief

BBC+ app tailors content to individuals

Users of BBC app can shape their experience based on the content they want to consume Continue Reading

By

• Clare McDonald, Business Editor

Benelux CIO interview: Paul Elich, CIO at KLM

Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France Continue Reading

By

• Jasper Bakker

Microsoft reports strong quarter driven by cloud

Microsoft reports quarterly profits of $3.12bn, largely driven by the success of its focus on cloud services Continue Reading

By

• Warwick Ashford, Senior analyst

Carbon Black bets on next-generation antivirus

Carbon Black is betting on next-generation antivirus technology by acquiring Confer to extend the capability and appeal of its endpoint protection offerings Continue Reading

By

• Warwick Ashford, Senior analyst

Case study: Rémy Cointreau boosts security and productivity

Drinks firm Rémy Cointreau uses Centrify’s identity and mobile management to simplify security, improve business agility and reduce IT costs Continue Reading

By

• Warwick Ashford, Senior analyst

Building big ideas in banking

In this issue, we visit JP Morgan’s European software development centre in Glasgow to see how the investment bank is working with local universities and collaborating in the open source community. Software chief Stephen Flaherty talks about how JP Morgan uses open source software and has now begun contributing to open source projects. The bank uses NoSQL and OpenStack technologies and is pushing the limits of Hadoop to power risk applications, enabling it to achieve near real-time risk analysis of a trade. Read the issue now. Continue Reading

French public sector’s never-ending struggle with the cloud

The French government has more hurdles to overcome than many of its European neighbours when it comes to adopting cloud computing services Continue Reading

By

• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Cyber attacks cost UK business more than £34bn a year, study shows

Nearly half of UK firms lack advanced cyber defences, despite the high level of concern about cyber attacks and associated costs Continue Reading

By

• Warwick Ashford, Senior analyst

CIO Interview: Graeme Hackland, Williams Martini Racing

Williams Martini Racing CIO Graeme Hackland discusses network infrastructure, data analytics and the future for wearable tech and augmented reality in Formula 1 motor racing Continue Reading

By

• Alex Scroxton, Security Editor

Cost-effective managed IPS for small businesses

Small businesses typically struggle to afford cyber intrusion prevention systems, but the introduction of a service tailored for this market could change that Continue Reading

By

• Peter Ray Allison

Panera transforms digital infrastructure with Cisco

At Cisco Live in Las Vegas, Blaine Hurst from café chain Panera explained how he transformed the company’s infrastructure based on Cisco and Apple devices Continue Reading

By

• Steve Evans

IBM sets up security centre in Canberra

IBM leads the charge as large private businesses invest heavily in security resources across Australia in an attempt to close the security gap Continue Reading

By

• Beverley Head

Was that it? Business as usual for fintechs after Brexit vote

Following the Brexit vote, Fintech Times editor Bird Lovegod describes how financial services IT startups are getting on with business as usual Continue Reading

By

• Bird Lovegod

IBM’s Watson gets to work

In this issue we explore the many ways IBM’s Watson has evolved from the machine that bettered humans in US game show Jeopardy! to providing deep analytical insights to solve real-world crises. We also look at how Barclays bank is using DevOps to remain competitive and reveal new research that illustrates why cloud computing is at the heart of business innovation. Read the issue now. Continue Reading

Standard Chartered takes global delivery network to next level

Bank to invest $3bn in global delivery network, with particular focus on scaling up Malaysian centre Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Visa’s Dubai innovation centre to focus on digital payments

Visa has opened a technology innovation centre in Dubai to focus on cashless payments Continue Reading

By

• Edward Banda

DWP trials blockchain technology for benefit payments

The Department for Work and Pensions (DWP) trials blockchain's distributed ledger technology, with benefit claimants using a mobile app to track welfare payments Continue Reading

By

• Lis Evenstad

Outdated IT limits retail gains from customer data

Legacy IT systems are making it more difficult for retailers to collect and use customer data to improve services Continue Reading

By

• Clare McDonald, Business Editor

Datadog calls for password reset after cyber breach

Monitoring and analytics firm detected unauthorised activity associated with production servers and database of user credentials Continue Reading

By

• Warwick Ashford, Senior analyst

CW@50: A history of IT outsourcing

Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco UK and Ireland CEO Phil Smith steps down after 22 years

Phil Smith announces he is stepping down from the day-to-day running of Cisco’s UK and Ireland business to take up the role of chairman Continue Reading

By

• Alex Scroxton, Security Editor

New Jersey turns to technology to keep offenders out of jail

New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard Continue Reading

By

• Bill Goodwin, Computer Weekly

McLaren-Honda rebuilds network platform on NTT foundations

McLaren-Honda Formula 1 team embarks on three-year technology partnership with NTT Communications Continue Reading

By

• Alex Scroxton, Security Editor

Anglian Water picks Arqiva to run smartmeter network

Network supplier Arqiva is to build a fixed network in Newmarket to showcase a trial smartmeter project Continue Reading

By

• Alex Scroxton, Security Editor

The challenges facing social tech and what will tackle them

As part of the Cast launch event, government, corporate and social tech representatives discussed some of the challenges facing social tech and how we can grow tech for good initiatives Continue Reading

By

• Clare McDonald, Business Editor

Saudi Telecom Company leads nation’s transformation agenda

Saudi Telecom Company and its technology partners support the Kingdom of Saudi Arabia’s drive into digital public services Continue Reading

By

• Edward Banda

The problem of passwords and how to deal with it

Security experts have long recognised passwords as inadequate, but finally technology is offering some viable alternative authentication methods that businesses can explore to keep their data safe Continue Reading

By

• Peter Ray Allison

Business has critical role in fighting cyber crime, says report

The National Crime Agency is calling for a stronger collaboration between business and law enforcement to fight cyber crime in the light of a report produced with private sector partners Continue Reading

By

• Warwick Ashford, Senior analyst

Openreach starts duct and pole sharing trials for broadband delivery

Openreach enlists five broadband services providers to take part in a trial of processes for sharing access to its duct and pole infrastructure Continue Reading

By

• Alex Scroxton, Security Editor

UK's Darktrace aims to lead the way to automatic cyber security

Darktrace hopes to be a leader in the move to automated cyber security to free up security professionals to focus on business risk and innovation Continue Reading

By

• Warwick Ashford, Senior analyst

Lufthansa IT services arm transforms to meet customer demands

IT supplier Lufthansa Systems is changing its business model as its airline customers invest in digital technologies Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Virtual reality finds fans at Reading University

Professors at Reading University see virtual reality as an increasingly important research and teaching tool in science and arts subjects Continue Reading

By

• Alex Scroxton, Security Editor

Overcoming the scale-up challenge of enterprise DevOps adoption

CIOs and IT leaders share their advice on what enterprises can do to accelerate the spread of DevOps within their organisations Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Nordic CIO interview: Tore Burheim, University of Bergen

IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters Continue Reading

By

• Jenny Stadigs

How will UK IT adapt after Brexit?

In this week’s Computer Weekly, as the aftershocks continue from the UK’s decision to leave the European Union, we look at the implications and challenges for the UK technology community. Our latest buyer’s guide examines expense management software. And IT leaders discuss ethics in IT and debate the question – can you trust your technology? Read the issue now. Continue Reading

Thailand’s TMB Bank modernises IT through the cloud

Bank used a move to Office 365 as a starting point for its transformation into a cloud-first organisation Continue Reading

By

• Ai Lei Tao

Facilities firm ISS picks IBM Watson IoT to manage client sites

Danish outsourcing and services firm signs new deal with IBM to use Watson’s internet of things capabilities to better manage its clients’ properties Continue Reading

By

• Alex Scroxton, Security Editor

Barclays banks on agile and DevOps to tackle competitive threats in fintech

Barclays Bank opens up about how increasing competition in the financial services sector has fuelled its 18-month, company-wide campaign to increase its use of agile and DevOps methodologies Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Five retail-based startups head for 2016 Jlab incubator

Five of the 23 startups that pitched for a place on John Lewis’s 2016 startup programme will be spending the summer in the retailer’s Jlab accelerator Continue Reading

By

• Clare McDonald, Business Editor

LizardStresser IoT botnet launches 400Gbps DDoS attack

Attack groups using the LizardStresser botnet are exploiting IoT devices to mount massive DDoS attacks without using amplification techniques, say researchers Continue Reading

By

• Warwick Ashford, Senior analyst

Lauri Love using illness as a shield against extradition, claims prosecution

Prosecution lawyer questions whether activist Lauri Love is not fit enough to stand trial in the US over hacking charges,as expert witnesses warn that US prisons are ill-equipped for people with mental health problems. Continue Reading

By

• Bill Goodwin and Fiona O'Cleirigh

Most cyber security strategies ignore the way attackers really work

Cyber attackers use more legitimate software than malware, which means most organisations are incapable of detecting much of the malicious activity in their networks, a report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Brexit: Datacentre investments set to slow as economic stability concerns hit CIOs

As the economic uncertainty around Brexit continues, CIOs may put new datacentre investments on hiatus, warns analyst Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Lauri Love may be faking mental illness claims lawyer for US

Prosecution lawyer Peter Caldwell questions whether activist Lauri Love is exaggerating mental health problems to avoid extradition to face hacking charges in the US Continue Reading

By

• Fiona O’Cleirigh and Bill Goodwin

Lauri Love suicide risk if extradited to US over hacking allegations

Westminster Magistrates’ Court hears evidence from medical experts that alleged hacker Lauri Love is at risk of suicide if extradited to the US Continue Reading

By

• Bill Goodwin and Fiona O'Cleirigh

Finland’s prisons move to a cashless world

Inmates in Finland’s prisons will no longer need to use cash as a pre-paid card system is rolled out Continue Reading

By

• Eeva Haaramo

Banking IT community faces uncertain Brexit future

The financial services IT community faces a period of uncertainty as finance firms reassess plans following the EU referendum result Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cyber security industry mostly welcomes report on TalkTalk breach

Most of the recommendations of a government committee inquiry into the TalkTalk breach have been welcomed, but pundits have expressed reservations about some, particularly proposed new fines Continue Reading

By

• Warwick Ashford, Senior analyst

Lower average cost of Australian data breaches is not a sign of comfort

The average cost of a data breach to Australian organisations dropped in 2015, according to research Continue Reading

By

• Beverley Head

GDS drafts new technology code of practice

The Government Digital Service (GDS) plans to update its technology code of practice and asks stakeholders for feedback Continue Reading

By

• Lis Evenstad

How MI5 and MI6 gather your personal data for surveillance

Publicly released documents shed light on the many databases and sources used by the intelligence services to gather bulk personal data about UK citizens Continue Reading

By

• SA Mathieson

Euro Championship network traffic spike highlights OTT boom

The BBC and EE both reported massive spikes in network traffic during the England versus Wales clash at Euro 2016 Continue Reading

By

• Alex Scroxton, Security Editor

Hays Recruitment service desk project is all gain and no pain

The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Bluetooth 5 standard brings range, speed and capacity boost for IoT

The Bluetooth Special Interest Group has announced the forthcoming Bluetooth 5 standard, promising significant improvements to support an accessible and interoperable internet of things Continue Reading

By

• Alex Scroxton, Security Editor

Digital Leaders 100 Awards 2016 winners

In a packed room at the Hilton Park Lane, the winners of the Digital Leaders 100 Awards (DL100) were revealed Continue Reading

By

• Lis Evenstad

The true cost of running technology

Ministry of Justice digital chief Arif Harbott discusses the importance of disclosing the costs of technology – and why it makes sense to invest to avoid expensive glitches Continue Reading

By

• Arif Harbott

Openreach announces SME FTTP service roll-out

A number of cities are to receive a fibre-to-the-premises broadband service specifically designed for small to medium-sized enterprises Continue Reading

By

• Alex Scroxton, Security Editor

Isle of Man: From seaside getaway to tech startup hub

The Isle of Man government is stepping up efforts to position itself as the low-tax jurisdiction of choice for the startup community. But what's it like to do business there? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Salesforce gears up for e-commerce with Demandware deal

CRM and cloud platform software company Salesforce is set to acquire Demandware -- taking its cloud-commerce software offering with it Continue Reading

By

• Clare McDonald, Business Editor

Hancock sets out key principles for digital transformation

Data should be a public service in its own right and the civil service need to add digital to their skillset, says Cabinet Office minister Matt Hancock Continue Reading

By

• Lis Evenstad

Tesco Bank partners with MasterCard to develop digital payments

Tesco’s retail bank has partnered with payment provider MasterCard to give customers more innovative digital payment methods Continue Reading

By

• Clare McDonald, Business Editor

The password’s the problem – lessons from the LinkedIn breach

In this week’s Computer Weekly, after millions of LinkedIn users had their data compromised, we look at the lessons to be learned from this latest data breach incident. Our buyer’s guide looks at NoSQL technologies and compares the offerings from database leaders Microsoft and Oracle. And we examine the benefits of cloud-based data analytics and how to make it work for your organisation. Read the issue now. Continue Reading

Singapore banks adopt voice biometrics for user authentication

Banks in Singapore are rolling out biometric technology to improve customer services by speeding up the authentication process Continue Reading

By

• Ai Lei Tao

EU firms slow in detecting cyber attacks, study shows

European firms take an average of 469 days to discover a compromise, compared with an average of 146 days globally, according to Mandiant Continue Reading

By

• Warwick Ashford, Senior analyst

Nordic CIO interview: Johnny Bröms, Swedish fast-food chain Max Burger

The CIO of Swedish fast-food chain tells Computer Weekly how digital technology is increasing sales and supporting expansion Continue Reading

By

• Eeva Haaramo

Digital skills gap costs UK economy £63bn a year

The Science and Technology Committee says the UK is facing a digital skills crisis and calls on government to publish its Digital Strategy “without further delay” Continue Reading

By

• Lis Evenstad

Philippines government data breach is a warning to Asean region

Security is a rising concern in the Asean region, with fears fuelled by incidents such as the recent hacking incident in Manila Continue Reading

By

• Zafar Anjum

IoT security: Lack of expertise will hurt, says Bruce Schneier

Government action at national and international levels is essential for addressing IoT security issues, but the relevant expertise is lacking, according to security expert Bruce Schneier Continue Reading

By

• Warwick Ashford, Senior analyst

Small businesses bearing the brunt of cyber crime, says FSB

The Federation of Small Businesses is calling for more government support for its members in defending against cyber threats Continue Reading

By

• Warwick Ashford, Senior analyst

The voter registration website crash - fingers point to software problems ...and the Foreign Office

The government has not yet released an official explanation for the crash of the UK voter registration website earlier this week – but Computer Weekly has learned the likely cause. How ironic it ... Continue Reading

By

• Bryan Glick, Editor in chief