IT news in your industry sector

Insurance giant RSA announces another outsourcing deal

Insurance company RSA has penned its second major outsourcing contract in a week as it extends a BPO contract with Accenture Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Beverley Bryant gives details on £1.8bn paperless NHS funding

Both capital and revenue funding will be made available to NHS organisations, but not through a “traditional” tech fund Continue Reading

By

• Lis Evenstad

AstraZeneca IT insourcing exceeds expectation

The man heading up AstraZeneca’s project to insource its IT updates Computer Weekly on progress and explains the early benefits being reaped Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How software protects people

In this week’s Computer Weekly, we find out how software is helping to maintain safety in high-risk sectors like oil & gas, aerospace and healthcare – and what lessons they hold for other organisations. We offer six tips from CIOs for innovation with data. And after the HSBC cyber attack, we examine the continuing threat to businesses from distributed denial of service (DDoS) attacks. Read the issue now. Continue Reading

Microsoft’s underwater datacentre: The pros and cons of running subsea facilities

Underwater datacentres can help providers save on land costs and cooling, but at what cost to the environment? Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Assa Abloy outsources IT transformation to Wipro

Swedish lock maker has outsourced its IT infrastructure to Indian IT services firm Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Bulk data collection unnecessary for surveillance, says cyber expert

Opting for bulk data collection and other intrusive surveillance overlooks other means available that do not involve collateral damage to businesses and innocent people, says cyber expert Continue Reading

By

• Warwick Ashford, Senior analyst

Post Office faces group litigation over Horizon IT as subpostmasters fund class action

Subpostmasters who claim to have been wrongly convicted of fraud take the Post Office to court after getting the funds for a group action Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Johan Kestens, ING Belgium

ING Belgium’s CIO talks to Computer Weekly in depth about the technology-driven changes in the banking sector Continue Reading

By

• Mark Samuels

Visa opens up its technology to developers

Software developers at fintech companies and banks are to be given access to Visa’s technology Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Insurance giant RSA outsources to Wipro

Insurance group takes on infrastructure as a service from Indian supplier Wipro in a bid to consolidate its European IT Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Google’s Chrome to flag deceptive embedded content

Browser will warn of any embedded content such as ads that pretend to act like, and look and feel like, a trusted entity Continue Reading

By

• Warwick Ashford, Senior analyst

PAC criticises Universal Credit programme for lack of transparency

Public Accounts Committee report slates lack of transparency around Universal Credit and calls for specific plans for the roll out of the digital service to be made public Continue Reading

By

• Lis Evenstad

IT down the drain – how cloud is supporting the Thames Tideway tunnel

In this week’s Computer Weekly, we examine the IT decisions behind one of the UK’s largest construction projects – the Thames Tideway sewerage tunnel – and hear why the project chose private cloud. Our latest buyer’s guide looks at containers and microservices and their effect on software architecture. And we find out what US court documents from food giant Mars tell us about Oracle’s controversial licensing policies. Read the issue now. Continue Reading

NHS London Procurement Partnership to tender for EPR framework

The NHS London Procurement Partnership plans clinical digital information systems framework tender to support the "paperless by 2020" agenda Continue Reading

By

• Lis Evenstad

DDoS is most common cyber attack on financial institutions

January’s attack on HSBC is typical for the financial sector, but no business should consider itself unlikely to be targeted in this way, say security experts Continue Reading

By

• Warwick Ashford, Senior analyst

TfL shifts corporate archive to AWS public cloud in digital preservation push

London transport authority has begun moving its first 3TB of corporate archive data to the AWS cloud with the help of Preservica Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Göteborg Energi outsources IT with €40m deal

Nordic energy company will use outsourcing agreement as a platform to modernise its IT environment Continue Reading

By

• Eeva Haaramo and David Nikel

Malaysia builds smart traffic system in its Silicon Valley equivalent

Malaysia is testing out a traffic management system in the town of Cyberjaya, which is a test bed for smart city innovation Continue Reading

By

• Ai Lei Tao

HSBC online services hit by DDoS attack

HSBC was hit by a distributed denial of service (DDoS) attack, which targeted its online personal banking services. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

ICO launches data privacy assessment tool for SMEs

The ICO has launched an online self-assessment tool to help SMEs to comply with data protection laws and improve data handling procedures Continue Reading

By

• Warwick Ashford, Senior analyst

Business urged to take action on data privacy

Security professionals use Data Protection Day to encourage businesses to do more to protect personal data Continue Reading

By

• Warwick Ashford, Senior analyst

Five CIO tips for building an IT strategy in the digital age

CIOs and strategy experts share their experiences of creating an IT strategy that makes the most of the digital revolution Continue Reading

By

• Mark Samuels

Keep data safe or risk financial impact, ICO warns business

The knock-on effect of a data breach can be devastating for a company, warns information commissioner Christopher Graham Continue Reading

By

• Warwick Ashford, Senior analyst

VMware to cut 800 jobs in cloud-focused company restructure

Virtualisation company VMware confident adoption of software-defined datacentres will offset softening demand for older products Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

CIO interview: Jo De Vliegher, Hydro

The CIO at Norway's Hydro has established an IT department that allows for regional autonomy and central guidance at the same time Continue Reading

By

• Jenny Stadigs

New government plan to support cyber security startups

Government has announced a £250,000 programme to increase the rate of cyber security startup development in the UK Continue Reading

By

• Warwick Ashford, Senior analyst

Average DDoS attacks fatal to most businesses, report reveals

Criminal activity is top motivation for DDoS attacks as average attacks become strong enough to down most businesses, Arbor Networks report reveals Continue Reading

By

• Warwick Ashford, Senior analyst

Could Sweden become the first cashless society?

Sweden is fast becoming a country where cash is on the periphery of payments, and some think it might be the first to become cashless Continue Reading

By

• Eeva Haaramo

Blue light services should share control rooms and IT, Home Office says

The Home Office plans to make emergency services collaboration mandatory and to join up back-office IT and control rooms Continue Reading

By

• Lis Evenstad

Wal-Mart to make huge data and analytics investment in India

Retail giant Wal-Mart is investing heavily in its IT development centre in Bangalore, turning the city into its most important centre outside the US Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Alstom outsources IT transformation to HCL Technologies

Train engineering company Alstom has outsourced its IT to HCL Technologies as part of a five-year transformation project Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

London mental health trust doctors use Skype for patient consultations

South West London and St George’s Mental Health NHS Trust doctors use Skype so patients can stay at home to attend outpatient appointments Continue Reading

By

• Lis Evenstad

Social media exert influence on millennials' shopping habits

Consumers aged 18 to 34 are more likely to buy items based on what they see on social media sites such as Facebook, Twitter and YouTube Continue Reading

By

• Clare McDonald, Business Editor

Shout it out cloud: why Australian CIOs should use cloud to transform

CIOs in Australia, like everywhere else, must look at the cloud options available or face being left behind Continue Reading

By

• David Braue

Lacking the digital skills to shop online costs consumers £744 a year

If consumers are not shopping online for the best deals, they could be missing out on hundreds of pounds of potential savings Continue Reading

By

• Clare McDonald, Business Editor

Bank of England CIO John Finch leaves for new role at Thomson Reuters

The Bank of England is dividing its technology team in two to replace departing CIO John Finch Continue Reading

By

• Bryan Glick, Editor in chief

NRF 2016: Shopping centres will become “platforms for experiences”, says Westfield co-CEO

As digital causes a shift towards “showrooming”, Westfield co-CEO claims shopping centres will become more experience-focused Continue Reading

By

• Clare McDonald, Business Editor

$54m cyber fraud hits aircraft supplier share price

Austrian aircraft industry supplier reports cyber fraud loss of $54m, way above the average cost of the worst breaches in the UK of up to $4.4m in 2015 Continue Reading

By

• Warwick Ashford, Senior analyst

Crunch time for Australian CIOs as analytics platforms drive strategy in 2016

CIOs in Australia and elsewhere will be expected to deploy technologies that promise to help them get more from the information they own Continue Reading

By

• David Braue

Candy Crush maker King secures mobile access through cloud

Candy Crush maker King.com uses cloud-based Duo Security authentication for access to cloud services, customised apps and remote VPNs Continue Reading

By

• Warwick Ashford, Senior analyst

Digital methods will improve government projects, says civil service chief

Civil service CEO John Manzoni tells MPs that lessons learned from digital technologies will help improve the track record of all major projects in government Continue Reading

By

• Bryan Glick, Editor in chief

Bournemouth Council considers bringing IT back in-house

Bournemouth Council could bring IT and other services back in-house to gain more control over its budget and meet tough cost-cutting targets Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Met Police appoints Angus McCallum as CIO

BG Group’s Angus McCallum is the Metropolitan Police’s CIO, heading up its Digital Policing arm and serving on the management board Continue Reading

By

• Lis Evenstad

NHS 24 admits ‘systematic failure’ of £117m IT project

NHS 24 has admitted that a “systematic failure around project governance” was the cause of its major IT transformation project disaster Continue Reading

By

• Lis Evenstad

CIO interview: Janne Aalto, Finnish telco DNA

When Finnish telco DNA wanted to transform its business, it made startup consultant Janne Aalto its CIO to lead the move to lean and agile Continue Reading

By

• Eeva Haaramo

PwC acquires Polish cloud consultancy for European operation

PwC is buying Poland-based IT services firm Outbox to build its cloud skills and resources across Europe Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Mobile services helping banks retain customers and add revenue

Investments in mobile banking services are helping banks increase revenue and retain customers Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Microsoft to donate $1bn worth of cloud computing resources

Microsoft's $1bn cloud computing donation is aimed at helping NGOs, academic research and developing countries Continue Reading

By

• Warwick Ashford, Senior analyst

Cornwall Council transfers 270 staff back in-house as BT deal ends

Cornwall Council’s £160m outsourcing deal with BT has officially come to an end as the council transfers 270 staff back in-house Continue Reading

By

• Lis Evenstad

Government should exploit blockchain technology, says chief scientist Mark Walport

Distributed ledgers – the technology behind systems such as bitcoin – could transform public services, says government chief scientist Mark Walport Continue Reading

By

• Lis Evenstad

Offshoring IT services: Beyond the usual suspects

India is the prime location for offshoring IT – but it may not be the best fit for every business, and there are now many alternatives around the world Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Australian prime minister Malcolm Turnbull calls for free, open and secure internet

International norms of behaviour should prohibit states from conducting cyber intellectual property theft, says Australian prime minister Malcolm Turnbull Continue Reading

By

• Warwick Ashford, Senior analyst

Chinese university targeted by Islamic State hacktivist

Beijing’s Tsinghua University is the latest organisation to be attacked by hackers with a social or political agenda Continue Reading

By

• Warwick Ashford, Senior analyst

Robots will transform, not replace, human work

Claims that robots will steal our jobs are commonplace – but humans will find themselves working side by side with robots, rather than being replaced by them Continue Reading

By

• J. P. Gownder

Daimler embeds secure SIMs in Mercedes-Benz range

German premium car maker picks Oberthur Technologies to supply secure, embedded SIMs for Mercedes-Benz vehicles Continue Reading

By

• Alex Scroxton, Security Editor

Intel share price drops despite strong results

Despite growth in Intel's key datacentre and IoT businesses, investors remain concerned by falls in its core PC chip business amid market declines Continue Reading

By

• Warwick Ashford, Senior analyst

CIO interview: Kari Saarikoski, Finnair

Finnair is on a digital transformation journey and the airline’s CIO is changing the IT department as it progresses Continue Reading

By

• Eeva Haaramo

The National Holocaust Centre uses public cloud for digital preservation project

The National Holocaust Centre and Museum (NHCM) turns to public cloud provider Datacentred to help preserve stories of World War II survivors Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

GMB takes concerns over British Airways IT outsourcing to MPs

Trade union fears that the expansion of IT outsourcing at BA is a risk to security and will see UK jobs disappear Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gatwick Airport’s Community App keeps everyone better informed

Gatwick’s head of IT commercial, Abhilash Chacko, explains the airport’s latest internal communications innovation Continue Reading

By

• Clare McDonald, Business Editor

Valve deploys 100Gbps ports to support Steam gaming growth

Gaming firm Valve upgrades its network infrastructure with Level 3 to support the growth of its social entertainment and gaming platform Steam Continue Reading

By

• Alex Scroxton, Security Editor

NHS England launches hunt for ‘CI&TO’ to replace Kelsey

NHS England seeks chief information and technology officer to take over from director for patients and information Tim Kelsey, who left late last year Continue Reading

By

• Lis Evenstad

Watchdog urges US nuclear agency to close cyber security gaps

An audit report has called on the US nuclear agency to revise its IT contracts to ensure better cyber security Continue Reading

By

• Warwick Ashford, Senior analyst

Firms can monitor employees’ online chats, EU court rules

Human rights court says it is not unreasonable for employers to want to verify that staff are completing their professional tasks during working hours Continue Reading

By

• Warwick Ashford, Senior analyst

Police take action against cyber extortion gang DD4BC

Police have made one arrest and gathered evidence in searches of properties in an international operation aimed at cyber extortion gang DD4BC Continue Reading

By

• Warwick Ashford, Senior analyst

India still top destination for global service delivery

Technological development and changing model for offshore business services and IT could threaten India’s dominance Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

How open source is beating proprietary software

In this week’s Computer Weekly, our latest buyer’s guide assesses the impact of open source software on corporate IT and how its growth is underpinning the digital revolution. We examine the prospects for cloud in financial services as regulators give their approval. And we ask if Uber is really part of a new business model for the so-called sharing economy. Read the issue now. Continue Reading

ICO reiterates call for stronger sentences for data theft

The information commissioner (ICO) reiterates his call for stronger sentences for data theft after a court fined a woman just £1,000 for selling 28,000 customer records Continue Reading

By

• Warwick Ashford, Senior analyst

Closer co-operation in Asean with ICT masterplan

Asean countries will work more closely together on the region’s latest plan for increasing the use and benefits of IT Continue Reading

By

• Ai Lei Tao

Blackpool becomes third NHS trust to get open-source EPR

Open-source electronic patient records continue to gain traction in the NHS as Blackpool Teaching Hospitals NHS Foundation Trust signs up Continue Reading

By

• Lis Evenstad

Tech firms critical of UK draft Investigatory Powers Bill

Facebook, Google, Microsoft, Twitter and Yahoo say they are particularly concerned about six key aspects of the UK's draft Investigatory Powers Bill Continue Reading

By

• Warwick Ashford, Senior analyst

Mixed prospects for IT spending in Europe

Europe’s economies have varying expectations for IT spending over the next couple of years as the global market sees moderate growth Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Gov.uk notifications platform to begin sending texts and emails

Latest project in government-as-a-platform strategy aims to make it easier to keep individuals informed about applications and services Continue Reading

By

• Lis Evenstad

CIO interview: Mats Hultin, Saab Group

Saab Group's CIO talks to Computer Weekly about the huge challenge of integrating 40 separate IT organisations into one Continue Reading

By

• Jenny Stadigs

Upgrade to Internet Explorer 11 to reduce risk

Failure to update to the latest version of Internet Explorer by 12 January 2016 could put users at risk, Microsoft warns Continue Reading

By

• Warwick Ashford, Senior analyst

HSBC suffers major online banking failure

HSBC customers unable to access online banking services as the UK bank suffers internal technical issue. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Interview: James Bamford on surveillance, Snowden and technology companies

Investigative journalist and documentary maker James Bamford was among the first to uncover the secrets of the US National Security Agency and its global surveillance Continue Reading

By

• Bill Goodwin, Investigations Editor

Fears of software skills shortage in Germany and the Netherlands

Organisations in Germany and the Netherlands are struggling to fill positions for software developers as they digitise Continue Reading

By

• Rian van Heur

Asean countries consider IoT for smart farming

Malaysia is leading the way when it comes to using internet of things technologies to improve agriculture Continue Reading

By

• Ai Lei Tao

Top 10 internet of things stories of 2015

2015 was the year the internet of things began to move from theory to widespread practice, and the fledgling industry shook off the millstone of connected kitchen appliances Continue Reading

By

• Alex Scroxton, Security Editor

CIO interview: Chris Hewertson, CTO at hotel group GLH

Chris Hewertson combines the responsibilities of a chief technology officer and CIO with the aim of customer-focused technology transformation Continue Reading

By

• Mark Samuels

Top 10 IT outsourcing stories of 2015

IT outsourcing is as popular as ever to organisations that want to focus on core business. Here we look at some of the top articles on the subject in 2015 Continue Reading

Top 10 financial services IT stories of 2015

The financial services industry is undergoing unprecedented change, driven by IT and regulation. Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

CIO interview: Henry Cohen, CIO, Telegraph Media Group

The newspaper publisher is developing an agile mindset in response to the growth of digital over printed publications Continue Reading

By

• Angelica Mari

BBC CTO Matthew Postgate to head up technology division

Matthew Postgate, chief technology officer of the BBC, will take on a different role in April 2016 leading a new division for the firm Continue Reading

By

• Clare McDonald, Business Editor

Top 10 cyber crime stories of 2015

Computer Weekly takes a look back at the top cyber crime stories of 2015 Continue Reading

By

• Warwick Ashford, Senior analyst

Royal Mail acquires cloud platform

Royal Mail acquires cloud-based delivery company as automation and better use of data become essential in a rapidly changing sector Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

More than a quarter of Brits bank on mobile, but branches still popular

More and more people in the UK are banking on their smartphones, but more than a third still visit branches regularly Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cisco to create 200 new cloud computing jobs in UK

Networking giant outlines plans to treble the size of the Cisco Meraki team by 2017 Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

National security ‘not affected’ by failed e-Borders programme, says Home Office

Despite the key Warnings Index system suffering an average of two high-priority incidents a week – such as a system component not being available – Home Office officials deny it causes risk to national security Continue Reading

By

• Bryan Glick, Editor in chief

Etihad Airways chooses Cognizant to support digital transformation

Airline aims to improve customer satisfaction by implementing programme of digital developments Continue Reading

By

• Karl Flinders, Chief reporter and senior editor EMEA

Cloud IT is helping Uefa meet its goals

In this week’s Computer Weekly, we find out how cloud computing is helping European football federation Uefa with preparations for the Euro2016 tournament. We ask if UK government moves to support IT education are enough to bridge the skills gap. And we examine the new international standard for personal data privacy in the cloud and what it means for suppliers. Read the issue now. Continue Reading

Poundland launches e-commerce Christmas push with Rackspace managed support

Budget retailer has turned to Rackspace to ensure its first foray into online retail can withstand the seasonal rush Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Interview: Lebara CTO sets out plans to go all-in on AWS cloud

Lebara was a Europe-centric, single-product telco until the cloud paved the way for it to grow its service portfolio and expand overseas Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

IT industry needs people with emotional intelligence, says Network Rail CIO

As Network Rail’s third ‘Could IT be you?’ competition draws to a close, the company’s CIO explains why the project was launched Continue Reading

By

• Clare McDonald, Business Editor

Case study: Airbus sets out challenges of changing IT supplier

Aircraft manufacturer sets out what it learned from switching IT provider after 12 years of working together Continue Reading

By

• Caroline Donnelly, Senior Editor, UK

Eight startups selected for Cyber London security accelerator programme

Cyber London has selected startups from the UK, Finland, Hungary, Israel, Brazil and South Africa for its second cyber security accelerator programme Continue Reading

By

• Warwick Ashford, Senior analyst

UK firms act quickly to fix payment card data encryption

Security firm found that 16 global companies had failed to effectively encrypt traffic to the payment portion of their websites and apps Continue Reading

By

• Warwick Ashford, Senior analyst

Datacentre operators must "open up" to close industry skills gap, claims IO

IO business development director Andrew Roughan said more must be done to encourage a wider range and higher number people into the datacentre industry Continue Reading

By

• Caroline Donnelly, Senior Editor, UK