News

IT supplier relationship management

• February 03, 2017 03 Feb'17

  London Fire Brigade system crashes cause delays reacting to emergencies

  Control room system crashes have been causing delays in London Fire Brigade response times

• January 26, 2017 26 Jan'17

  Mixed feelings on Australian enterprise app market

  The enterprise mobile app development market is attracting big money despite a lack of corporate appetite

• January 26, 2017 26 Jan'17

  Human-centric technologies will dominate next three years

  Accenture says businesses will develop technology and services to match human behaviour in the next few years

• January 23, 2017 23 Jan'17

  Singapore and Indonesia stand out for IT spend in Apac banking sector

  Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending

• January 17, 2017 17 Jan'17

  Blockchain can cut investment bank infrastructure costs by 30%

  Investment banks can make huge cuts to their IT infrastructure costs through blockchain, according to analysis

• January 17, 2017 17 Jan'17

  HSBC appoints technology advisers to keep pace with IT changes

  Bank hopes to gain knowledge about technologies such as artificial intelligence and biometric security through its new technology advisory board

• January 16, 2017 16 Jan'17

  Australian government technology suffers failure after failure

  Former government IT leader says Australia’s IT is so bad that if the government were a private sector organisation, it would fail

• January 09, 2017 09 Jan'17

  Former Surrey NHS IT chief and supplier both jailed for corruption

  Royal Surrey County Hospital NHS Foundation Trust’s former informatics director goes to jail for accepting £80,000 worth of bribes from a supplier in return for an IT contract

• January 04, 2017 04 Jan'17

  Dubai-based Aramex optimises branch office connectivity

  How global logistics firm streamlined its branch office operations in the Middle East

• January 04, 2017 04 Jan'17

  Customer-first approach will make 2017 a challenge for Dutch CIOs

  CIOs in the Netherlands could see their strategies lead to thousands of jobs being cut as businesses automate

• December 30, 2016 30 Dec'16

  The CW500 Club in 2016

  Computer Weekly's CW500 Club attracts the top IT leaders in the UK to talk to their peers. We present coverage of all the 2016 CW500 events, including articles and video interviews.

• December 13, 2016 13 Dec'16

  Metro Bank moves IT infrastructure to cloud

  Metro Bank moves its IT infrastructure to a private Rackspace cloud platform, which will allow it to keep up with the latest technologies and reduce costs

• December 07, 2016 07 Dec'16

  The United Arab Emirates enterprise IT trends for 2017

  The UAE is already a leader in areas such as smart city developments, and 2017 looks set to see organisations in the country increase its adoption of other transformational IT

• December 06, 2016 06 Dec'16

  London Stock Exchange opens tech services centre in Sri Lanka

  The London Stock Exchange increases its technology support services operation in Sri Lanka

• December 05, 2016 05 Dec'16

  Top 10 ANZ enterprise IT stories of 2016

  Here is a rundown of Computer Weekly’s most popular ANZ enterprise IT articles for 2016

• November 29, 2016 29 Nov'16

  CIO interview: Neil Moore, head of ICT, Hampshire Fire and Rescue Service

  Hampshire Fire and Rescue’s CIO talks about collaborating, moving to the cloud and getting staff on board with digital transformation

• November 29, 2016 29 Nov'16

  Group litigation against Post Office in Horizon system dispute prepares for next stage

  Postmasters’ legal case against the Post Office claims that computer system is to blame for losses, not false accounting or theft

• November 09, 2016 09 Nov'16

  Australia’s IFC Logistics virtualises storage to prevent further outages

  Australian logistics firm moved to virtualised storage through a managed service after a serious outage

• November 02, 2016 02 Nov'16

  Coca-Cola cloud project bottles rewards for 25,000 staff

  Coca-Cola European Partners, which bottles 15 billion litres of soft drinks each year, is working with an HR technology supplier to develop flexible rewards packages for its 25,000 employees

• October 27, 2016 27 Oct'16

  Open source no longer scares the enterprise

  Open source breaks the rules on corporate procurement, but developers never play by the rules and now open source has sneaked in through the back door

• October 06, 2016 06 Oct'16

  Swedish bank uses Amelia the robot for customer services

  SEB is using AI software from IPsoft for customer service after a successful internal project

• September 22, 2016 22 Sep'16

  Which? calls for user compensation over Windows 10 upgrade issues

  Consumer rights champion’s research shows 12% of Windows 10 users have downgraded to an older version of the software because of troublesome updates

• September 09, 2016 09 Sep'16

  CIO interview: Neil Pearce, Travis Perkins

  Retailer Travis Perkins’ largest IT transformation programme to date is a challenge CIO Neil Pearce is more than happy to take on

• September 08, 2016 08 Sep'16

  Bank IT spending to hit $241bn across four major global regions

  IT spending across four major economic regions will increase by around 4% in 2016, but Europe is the least certain

• September 07, 2016 07 Sep'16

  Combined Dell and EMC company targets intelligent things

  The $74bn merger of Dell and EMC has created a technology giant with a remit to expand into the software-defined datacentre space to support IoT

• September 07, 2016 07 Sep'16

  A quarter of local council procurement policies do not support use of G-Cloud, research shows

  Latest research by public sector-focused IT provider Eduserv sheds further light on reasons why local councils have been slow to adopt the G-Cloud procurement framework

• September 07, 2016 07 Sep'16

  MoD becomes first tenant in Microsoft's UK Azure datacentre

  Microsoft’s UK Azure cloud is now fully operational, offering Azure cloud services and Office 365

• September 06, 2016 06 Sep'16

  DWP "seriously considered" suing IT suppliers over Universal Credit failure

  Institute for Government report reveals that during the 2013 “reset” of Universal Credit, the Department for Work and Pensions pointed fingers at suppliers

• September 02, 2016 02 Sep'16

  Banks should avoid customer service robots for a few more years

  Banking sector should not use software robots to automate customer services such as chat because consumers expect better service levels when it come to their finances

• August 24, 2016 24 Aug'16

  London datacentre market enjoys pre-Brexit surge in demand for colocation space

  CBRE's pre-Brexit look at the European datacentre market sees London reap the benefits of a surge in demand for colocation space during the second quarter

• August 15, 2016 15 Aug'16

  HMRC ramps up digital tax plans

  HM Revenue and Customs launches six consultations on its plans to digitise the tax system and promises free software to small businesses

• August 04, 2016 04 Aug'16

  Singapore’s DBS Bank signs up to Amazon cloud

  The latest move in the cloud journey of DBS bank in Singapore is an agreement with Amazon Web Services

• August 02, 2016 02 Aug'16

  Nordic CIO interview: Liv Fiksdahl, DNB

  CIO of Norwegian bank tells Computer Weekly how Indian outsourcing partners help her keep costs down and digitise the business

• August 01, 2016 01 Aug'16

  IT boss Mark Dearnley to leave HMRC

  HMRC’s chief digital and information officer is returning to the private sector in the midst of the department’s Aspire contract exit

• July 28, 2016 28 Jul'16

  Nordic CIO interview: Vesa Erolainen, Pöyry

  Doubts were raised when Vesa Erolainen, CIO at Finnish engineering and consulting company Pöyry, outlined his IT transformation plan, but he ended up winning an award for it

• July 26, 2016 26 Jul'16

  Date set for landmark hearing into EU-US data transfers

  Irish court hearing triggered by Austrian law student Max Schrems could have huge implications for EU-US trade and the data privacy rights of millions of EU citizens

• July 20, 2016 20 Jul'16

  Benelux CIO interview: Paul Elich, CIO at KLM

  Paul Elich, CIO at Dutch airline KLM, tells Computer Weekly about building innovation into IT departments and the ongoing de-duplication of internal systems since its merger with Air France

• July 14, 2016 14 Jul'16

  Nordic CIO interview: Roland Grunéus, Intrum Justitia

  Roland Grunéus, the CIO of Swedish-founded Intrum Justitia, reveals the credit management services group’s efforts to make better use of data

• July 12, 2016 12 Jul'16

  Standard Chartered takes global delivery network to next level

  Bank to invest $3bn in global delivery network, with particular focus on scaling up Malaysian centre

• July 08, 2016 08 Jul'16

  New Jersey turns to technology to keep offenders out of jail

  New Jersey is developing criminal justice applications that will save offenders from spending years in jail before their cases are heard

• July 05, 2016 05 Jul'16

  Nordic CIO interview: Tore Burheim, University of Bergen

  IT director of Norwegian university tells Computer Weekly about digitising education and creating co-operative clusters

• June 17, 2016 17 Jun'16

  Hays Recruitment service desk project is all gain and no pain

  The firm was attracted by the many benefits of a cloud-based service desk, but chief among them was the low risk involved in implementation

• June 17, 2016 17 Jun'16

  Oracle sets its sights on AWS as it ramps up cloud strategy

  The company's full-year results show a focus on IaaS and PaaS, with investment in more efficient datacentres and co-location

• June 13, 2016 13 Jun'16

  Technology key to supporting World Expo 2020 in Dubai

  Businesses in Dubai need to get ready for the expected boost in demand that will come with the World Expo exhibition to be held in the city in 2020

• June 01, 2016 01 Jun'16

  MPs’ private emails are routinely accessed by GCHQ

  Computer Weekly investigation reveals the extent of interception of MPs’ and peers’ email communications and data

• May 30, 2016 30 May'16

  Middle East CIO interview: V. Chandrasekar, Standard Chartered

  The CIO of Standard Chartered bank in the Middle East tells Computer Weekly about the challenge of keeping customers happy through IT

• May 26, 2016 26 May'16

  Nordic CIO interview: Petteri Naulapää, Stockmann

  CIO of Finnish-listed international retailer tells Computer Weekly about the department store’s journey towards omnichannel

• May 26, 2016 26 May'16

  BSA warns of malware risk from unlicensed software

  While piracy rates are declining, unauthorised software poses a big security risk, says the Business Software Alliance

• May 12, 2016 12 May'16

  CCS technology products framework to focus on quality, not cost

  The Crown Commercial Service’s £4bn technology products and services framework opens up for SMEs and moves focus to quality rather than price

• May 04, 2016 04 May'16

  Shell the latest multinational to insource IT offshore

  Oil giant Shell is the latest large business to announce plans to insource its IT operations at a delivery centre in Bangalore, India