News

IT supplier relationship management

July 08, 2019 08 Jul'19
Eventful second Post Office Horizon trial ends

The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020
July 02, 2019 02 Jul'19
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks
July 02, 2019 02 Jul'19
Post Office back-office error leaves subpostmaster with thousands of pounds extra

The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand
June 27, 2019 27 Jun'19
Data drives decentralisation in Nordic healthcare

Nordic tech startups are applying their skills to solving some of the challenges for the region’s healthcare sector

June 26, 2019 26 Jun'19
Confusing cocktail of document licensing in SAP’s Hana strategy

SAP wants its customers to migrate from ECC to Hana and its cloud offering and is also putting forward a new, “ambiguous” document licensing scheme
June 25, 2019 25 Jun'19
Half of Dutch IT decision-makers can’t explain blockchain technology

IT decision-makers in the Netherlands know that blockchain has significant benefits, but half don’t understand how to apply it
June 25, 2019 25 Jun'19
Saudi banks trial blockchain-based identity technology at ATMs

Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines
June 20, 2019 20 Jun'19
HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms
June 20, 2019 20 Jun'19
Tech startups establish deep roots in Copenhagen

Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul
June 19, 2019 19 Jun'19
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims

June 19, 2019 19 Jun'19
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases
June 17, 2019 17 Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial

The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
June 14, 2019 14 Jun'19
IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations
June 11, 2019 11 Jun'19
MP brands Huawei exec a ‘moral vacuum’ as operators demand 5G clarity

Huawei chief security officer John Suffolk faces tough questions from parliament’s Science and Technology Select Committee over the firm’s links to the Chinese government
June 10, 2019 10 Jun'19
TSB makes key appointment in IT restructure

Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary
June 07, 2019 07 Jun'19
CIO interview: John Finch, Refinitiv

Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge
June 03, 2019 03 Jun'19
Most of today’s enterprise blockchain platforms will need replacing in two years

Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner
May 24, 2019 24 May'19
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial

The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment
May 22, 2019 22 May'19
GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform
May 22, 2019 22 May'19
Gothenburg – a hotbed for early startups

Sweden’s second-largest city is by no means the biggest startup hub in the Nordic region, but its global reach is a distinct advantage
May 20, 2019 20 May'19
Post Office applies to appeal damning judgment in first Horizon trial

The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters
May 17, 2019 17 May'19
École Hôtelière de Lausanne puts Amelia the robot at its core

When Switzerland-based hospitality school EHL began to automate processes, it was met with staff inertia, but that all changed after its benefits became clear
May 15, 2019 15 May'19
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman

A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue
May 15, 2019 15 May'19
Stella McCartney and Google Cloud start machine learning and fashion-focused sustainability push

Stella McCartney and Google Cloud are embarking on a joint pilot project that will draw on the tech giant's machine learning and cloud-based data processing portfolio to help clean up the fashion industry's supply chains
May 14, 2019 14 May'19
Public sector outsourcing spend plummets

Private sector outsourcing dominated spending in the UK during the first quarter of 2019
May 08, 2019 08 May'19
Finnish gaming company PAF migrates to the cloud

Move to Amazon Web Services cloud brings scalability to gaming company that gives part of its profits to good causes
May 07, 2019 07 May'19
Technical error on Capita system puts Barnet council staff out of pocket

A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita
April 29, 2019 29 Apr'19
Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy
April 18, 2019 18 Apr'19
Etihad Airways automates customer and luggage journey monitoring

National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring
April 17, 2019 17 Apr'19
Government says no conflict of interest in trial despite Post Office chairman’s dual role

BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system
April 10, 2019 10 Apr'19
Should you buy SaaS ERP or best-of-breed enterprise software?

The major ERP providers are pushing their customers to their cloud offerings. It makes sense, but there are plenty of SaaS alternatives
April 03, 2019 03 Apr'19
Why you need to link licensing tools to HR

IT can be pretty good at setting up a PC for a new joiner, but what happens when someone leaves? How do you delete their cloud access?
March 29, 2019 29 Mar'19
Major shake-up of TSB IT after core banking system migration disaster

TSB has restructured its IT team to give its internal team control of its core banking system
March 29, 2019 29 Mar'19
Commvault adds “tape killer” AWS Glacier Deep Archive cold storage

Backup provider to offer 1-cent-a-gigabyte AWS Glacier Deep Archive as a target in a move that mirrors a trend towards the cloud and away from tape among Commvault customers
March 28, 2019 28 Mar'19
Swedish companies increasingly using private networks to communicate with ecosystem

Swedish IT leaders are increasingly turning to private networks to communicate with other businesses in their ecosystem
March 25, 2019 25 Mar'19
Leading PC makers set to expand product range to target existing customers

With little growth forecast, PC manufacturers are trying to tie in additional services with their hardware to lock in customers
March 25, 2019 25 Mar'19
Datacentre equipment manufacturers must make their firmware available

Amendment to EcoDesign Directive aims to stimulate third-party maintenance market and encourage resale of second hand equipment
March 20, 2019 20 Mar'19
Lack of viable business case holds back S/4 Hana projects

Organisations on SAP’s ECC are only guaranteed support until 2025, and moving to the latest S/4 Hana ERP is a major undertaking
March 13, 2019 13 Mar'19
Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency
March 12, 2019 12 Mar'19
Post Office considered Horizon IT system ‘high risk’, court told

The Post Office considered Horizon a high operational risk in an internal review, a trial focused on alleged fallibilities in the system used in thousands of Post Office branches has heard
March 07, 2019 07 Mar'19
Tech under spotlight at High Court in second subpostmasters versus Post Office trial

The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use
March 05, 2019 05 Mar'19
Santander latest bank to tap Google experience

Spanish banking giant is tapping IT skills from Google through its latest senior tech appointment
March 04, 2019 04 Mar'19
Danske Bank builds on machine learning to predict IT failures

Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers
March 02, 2019 02 Mar'19
Facebook asked George Osborne to influence EU data protection law

Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation
February 27, 2019 27 Feb'19
Spotify and Just Eat join forces with tech firms to help enterprises manage cloud costs better

A new non-profit, cloud-focused trade association has emerged that wants to help prevent financial management issues get in the way of enterprises embracing cloud
February 27, 2019 27 Feb'19
Dutch companies lack knowledge of IoT’s benefits

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential
February 22, 2019 22 Feb'19
Facebook planned to spy on Android phone users, internal emails reveal

Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show
February 21, 2019 21 Feb'19
Redis Labs swaps out open source to protect against public clouds

While Redis remain open source, higher value modules are now covered by a commercial agreement which limits commercialisation of Redis-based products
February 19, 2019 19 Feb'19
Bank of England to migrate from core system with a one-off big bang

The Bank of England will migrate from its current core settlement system with a 'big-bang' migration before the end of 2025
February 18, 2019 18 Feb'19
IT Priorities 2019: IT professionals plan a big push to migrate off Windows 7

With the clock ticking to Windows 7 end of support, more than half of the IT professionals who took part in a survey have a Windows 10 migration as their top IT project this year