News

IT for retail and logistics

• July 06, 2015 06 Jul'15

  CIO interview: Jaeger CIO Cathy McCabe

  The luxury retailer's IT chief is taking the iconic swinging sixties brand into the digital age

• July 03, 2015 03 Jul'15

  Nordic retailers get physical to combat international digital giants

  Nordic retails must evolve if they are to prosper in a sector where competition from international online giants is fierce

• July 03, 2015 03 Jul'15

  Wi-Fi enhances guest experience and profitability for Belgian theme park

  Bobbejaanland, one of the largest theme parks in Belgium, is using a Fortinet Wi-Fi network to offer visitors access on the go, and improve its management capabilities

• July 02, 2015 02 Jul'15

  TNT continues outsourcing push

  TNT continues to outsource as it strives to free up resources to focus on its core competency, signing a five-year BPO deal with Accenture

• July 01, 2015 01 Jul'15

  Security Think Tank: Log data needs a clear aim to be useful to security

  How can log management be used to bolster information security and improve incident response without infringing user privacy?

• July 01, 2015 01 Jul'15

  Public and government attitudes to smart cities a vicious circle

  A survey of attitudes towards smart cities conducted by comms infrastructure supplier Arqiva has revealed a vicious circle of ignorance

• July 01, 2015 01 Jul'15

  Unified commerce the next step for retailers

  Retailers should be adopting a unified platform and rethinking the value of stores if they want a true omni-channel business, says Demandware

• June 29, 2015 29 Jun'15

  Is the UK government serious about tackling IT suppliers' abuse of intra company transfers?

  The UK government is making noises about reducing the number of non-EU workers in the UK – and the IT industry could be the focal point for this

• June 25, 2015 25 Jun'15

  Case study: Model railway company Hornby overhauls payments with Braintree

  Hornby’s head of digital strategy explains how the firm chose Braintree as its online payments platform following its website migration last year

• June 24, 2015 24 Jun'15

  Waitrose uses ServiceNow for business continuity planning

  Luxury retail brand Waitrose deploys ServiceNow to cope with business continuity across its supply chain

• June 23, 2015 23 Jun'15

  Retailer John Lewis offers customers Vodafone contracts

  Retailer John Lewis announces it will offer SIM-free handsets and Vodafone contracts to customers in branches and online

• June 19, 2015 19 Jun'15

  Legacy systems holding back 90% of businesses

  Most businesses are being held back from making digital advances by their reliance on legacy applications

• June 17, 2015 17 Jun'15

  Organisations remain unprepared for SQLi attacks, despite popularity

  SQLi attacks on web applications most likely in the UK and Norway, an NTT study reveals – even though such attacks are well-documented and understood

• June 17, 2015 17 Jun'15

  John Lewis names five finalists for Jlab retail startup accelerator

  Retailer John Lewis has decided on five finalist startups for its Jlab accelerator after a number of SMEs pitched their ideas for exploiting technology

• June 17, 2015 17 Jun'15

  Ocado joins research programme to develop humanoid robot helper

  Online grocer joins a consortium of universities in a research project to create an autonomous humanoid robot

• June 16, 2015 16 Jun'15

  CIO interview: Alan Jensen, Dansk Supermarked

  Danske Supermarked is moving to an omni-channel model, and the CIO must ensure IT and business departments are on the journey together

• June 12, 2015 12 Jun'15

  Tesco appoints Edmond Mesrobian as new CTO

  The former CTO of Expedia has taken over the top IT job at Tesco after ex-CIO Mike McNamara left earlier this year

• June 12, 2015 12 Jun'15

  Government preparing to let private sector companies use its Verify identity scheme

  The Cabinet Office is talking to banks, insurers and retailers to establish Gov.uk Verify identity assurance as a national scheme

• June 09, 2015 09 Jun'15

  Boots cuts 700 jobs in bid to restructure and improve tech

  Cosmetics firm Boots has announced it will be cutting 700 non-store roles in an attempt to invest in technology and simplify back-office operations

• June 09, 2015 09 Jun'15

  Retail industry top cyber target, Trustwave report shows

  The retail industry alone accounted for 43% of the more than 500 data compromises investigated in 15 countries in the past year, a report shows

• June 09, 2015 09 Jun'15

  Case study: What the enterprise can learn from Etsy's DevOps strategy

  Jon Cowie, operations engineer at online marketplace Etsy, advises enterprises on how to develop a DevOps-friendly business culture

• June 08, 2015 08 Jun'15

  Home Retail Group appoints former Amazon executive as CTO

  Parent company of Argos and Homebase, Home Retail Group, selects former Amazon.com tech president as chief technology officer (CTO)

• June 08, 2015 08 Jun'15

  John Lewis incubator sees first round of second-year pitches

  More than 20 startups have presented their pitches to John Lewis executives in the first round of this year’s Jlab accelerator

• June 03, 2015 03 Jun'15

  Sourcing must adapt to digital business goals, says Gartner

  Businesses need to change their sourcing strategies if they are to keep pace with the digital revolution, says analyst organisation Gartner

• June 03, 2015 03 Jun'15

  Digital signage and manufacturing are fastest-growing IoT sectors

  The worldwide market for internet of things systems will grow to a total value of $1.7tn in 2020, according to analyst house IDC

• May 29, 2015 29 May'15

  CIO interview: Adam Gerrard, Yodel

  Moving the parcel delivery firm from legacy IT to a digital infrastructure attracted experienced CIO Adam Gerrard to Yodel

• May 29, 2015 29 May'15

  Top six enterprise IT priorities in the Nordics

  The future of enterprise IT looks bright in the Nordic region, with growing focus on datacentre investments, national cloud and automatisation

• May 27, 2015 27 May'15

  First of digital Argos stores open in Sainsbury’s

  Argos has announced the opening of two of its upcoming 10 digital stores in Sainsbury's supermarkets across the UK

• May 22, 2015 22 May'15

  Researchers raise privacy concerns about Bluetooth Low Energy devices

  Researchers have raised privacy concerns about a growing number of devices using Bluetooth Low Energy technology

• May 21, 2015 21 May'15

  UK shoppers expect retailers to be investing in technology

  Some 80% of consumers believe retailers should be using technology to drive customer experience and satisfaction

• May 20, 2015 20 May'15

  M&S sees drop in yearly online sales due to website changes

  Retailer M&S suffers a drop in online sales following disruption caused by website relaunch

• May 20, 2015 20 May'15

  Finance and retail sectors struggle to detect cyber intrusions, study finds

  Finance and retail organisations rate advanced cyber threats as the most serious challenge, yet struggle to identify attacks inside their networks

• May 19, 2015 19 May'15

  ICO calls for practical approach to data protection

  The Information Commissioner’s Office (ICO) has called for a more practical approach to data protection regulation

• May 19, 2015 19 May'15

  Walmart deploys OpenStack to fuel next e-commerce step

  Walmart, has deployed an OpenStack-based private cloud in a bid to deliver the third generation of its e-commerce strategy

• May 15, 2015 15 May'15

  Why the tech savvy Nordics are failing in international e-commerce

  In the borderless online world, Nordic online retailers must expand beyond their home markets to keep up with growing competition

• May 14, 2015 14 May'15

  Dreams beds down with Rackspace to reduce website downtime

  Bed retailer revamps website infrastructure to guard against outages and sleepless nights for its IT team

• May 14, 2015 14 May'15

  TalkTalk not buying Tesco Mobile

  TalkTalk CEO Dido Harding tells the BBC she is not going to acquire mobile virtual network operator Tesco Mobile

• May 14, 2015 14 May'15

  TrustFord chooses virtual load balancers to guarantee network performance

  Auto retailer TrustFord picks Kemp’s virtualised load balancers to deliver high availability and performance across the network

• May 13, 2015 13 May'15

  Retailers still not delivering omni-channel experience, says Accenture

  Research by Accenture finds customers think retailers could provide a more unified approach across all platforms

• May 08, 2015 08 May'15

  Fortnum & Mason selects open source over commercial software

  Fortnum & Mason has opted for the Spree open-source e-commerce platform, for the underpinnings of its new website

• May 08, 2015 08 May'15

  CIO interview: Vince Sparks, IT director, Eddie Stobart

  Eddie Stobart trucks are a familiar feature on the roads of the UK and Europe, with about 3,000 vehicles generating vast amounts of data every day

• May 07, 2015 07 May'15

  Sainsbury’s suffers £72m pre-tax loss as restructuring takes effect

  Supermarket giant Sainsbury’s has reported a pre-tax loss of £72m as it restructures its stores and invests in digital

• May 06, 2015 06 May'15

  CIO interview: Darrell Stein, vice-president of information systems at Reckitt Benckiser

  Seven months after taking charge of IT at Reckitt Benckiser, Darrell Stein is pushing ahead with a strategy to increase digital revenues

• May 06, 2015 06 May'15

  Digital transformation affects every business, says Martin Kuppinger

  Digital transformation is unstoppable and affects every industry and business, according to KuppingerCole principal analyst Martin Kuppinger

• May 06, 2015 06 May'15

  O2 buys Vodafone and EE out of mobile advertising joint venture

  O2 takes control of mobile advertising joint venture Weve after partners EE and Vodafone withdraw

• May 05, 2015 05 May'15

  Alcatel-Lucent to target enterprise UC market

  Alcatel-Lucent signs collaboration agreement with OTT unified comms firm Counterpath to target enterprise and operator customers

• May 01, 2015 01 May'15

  Home Retail Group grows profits 15% with mobile and online channels

  Mobile and online initiatives at Home Retail Group – parent company of Argos and Homebase – drove a 15% growth in its yearly operating profit

• May 01, 2015 01 May'15

  Use data to fight industrialised cyber crime, says RSA fraud head

  Fighting cyber criminals is all about collecting and using data, according to RSA head of anti-fraud services Daniel Cohen

• April 30, 2015 30 Apr'15

  IoT benefits and privacy not mutually exclusive, says industry expert

  It is possible to mitigate the privacy and security risks of the internet of things (IoT) without losing its benefits, according to an industry expert

• April 29, 2015 29 Apr'15

  Autoglass fuels £14m digital push by creating technology director role

  Windscreen repair firm Autoglass has announced the creation of a technology director position in charge of the company’s digital strategy

• April 29, 2015 29 Apr'15

  Criminal Courts Review Commission set to review subpostmasters' claims of wrongful prosecution

  The Criminal Courts Review Commission (CCRC) reviews subpostmasters' claims of wrongful prosecution by the Post Office due to IT problems

• April 29, 2015 29 Apr'15

  Bravissimo calls on Nutanix support for move to virtual servers

  High street lingerie retailer opts for Nutanix's converged infrastructure platform to support its server consolidation work

• April 27, 2015 27 Apr'15

  Tesco Bank upgrades banking app to support Apple Watch

  Tesco Bank is the latest company to enable customers to access mobile banking services using an Apple Watch

• April 24, 2015 24 Apr'15

  Kao Beauty deploys enterprise sales system to mobile employees

  Salon products distributor chooses Mendix to build enterprise sales system to distribute to mobile employees via iPads

• April 24, 2015 24 Apr'15

  Users should not take the rap for phishing attacks, says expert

  End users and security awareness training should not be blamed for successful phishing attacks, says security awareness expert

• April 22, 2015 22 Apr'15

  Tesco's online sales increase despite £6.37bn loss

  Supermarket Tesco has posted a yearly pre-tax loss of £6.37bn despite its online grocery business growing ahead of the market at 20%

• April 21, 2015 21 Apr'15

  BT sets out ambition to become enterprise's cloud integrator of choice

  BT outlines its 'Cloud of Clouds' vision to allow users to access cloud apps and services, regardless of where their systems are hosted

• April 21, 2015 21 Apr'15

  Anthem breach highlights need for dynamic access control, says KuppingerCole

  Health insurer Anthem's breach of 80 million customers' and employees' personal data shows the need for better access control, says KuppingerCole

• April 20, 2015 20 Apr'15

  Software flaw puts thousands of Magento sites at risk

  A new vulnerability that could enable hackers to steal credit card and customer details using e-commerce platform Magento has been found

• April 20, 2015 20 Apr'15

  Post Office failed to investigate account shortfalls before legal action, report claims

  Post Office too quick to take legal action against subpostmasters, finds independent report

• April 16, 2015 16 Apr'15

  Target to pay banks $19m for hack losses

  US retailer agrees to help banks recover losses from 2013 data breach when up to 40 million accounts were breached

• April 16, 2015 16 Apr'15

  Pure e-commerce approach does not work for every retailer

  Retailers can no longer be successful with an e-commerce approach alone, according to NYU professor of marketing Scott Galloway

• April 16, 2015 16 Apr'15

  Retailers should think of consumers as “omni-customers”, says OVS Spa

  Retailers should refocus their strategy to treat consumers as “omni-customers”, according to the director of e-commerce for Italian brand OVS Spa

• April 15, 2015 15 Apr'15

  Availability of tech blurs lines between retailers and brands

  The increased availability of technology has blurred the lines between retailers and their brands as they strive for customer engagement

• April 13, 2015 13 Apr'15

  UK consumers to spend over £50bn a year through mobile devices

  UK citizens are set to make payments of £53bn a year using mobile devices by 2024 compared to the £9.7bn currently spent

• April 09, 2015 09 Apr'15

  Linux Foundation to host open encryption project

  The Linux Foundation is to host an open encryption project aimed at providing a free and easy way to protect online data

• April 08, 2015 08 Apr'15

  Sales assistants need data protection coaching, says Furla

  Sales assistants in stores need to be coached on how to collect data from customers, says a representative from luxury retailer Furla

• April 08, 2015 08 Apr'15

  Oracle Retail expands cloud services portfolio in wake of Micros buy

  Oracle introduces six cloud services to help retailers get to grips with loss prevention, customer engagement and inventory management

• April 08, 2015 08 Apr'15

  Advanced threats are the new baseline, says Websense

  Enterprises must recognise that more cyber criminals are able to launch attacks due to the emergence of the malware-as-a-service business model

• March 31, 2015 31 Mar'15

  Sainsbury’s creates 480 digital specialist jobs, while cutting 500 jobs elsewhere

  Sainsbury’s is creating 480 jobs for in-house digital specialists to develop digital systems to meet the increasing technology demands of customers

• March 31, 2015 31 Mar'15

  DDoS losses potentially £100k an hour, survey shows

  DDoS attacks could expose 40% of businesses to losses of £100,000 or more an hour at peak times, a survey shows

• March 30, 2015 30 Mar'15

  Sweaty Betty uses Cegid software to track customer journey

  Luxury sports brand Sweaty Betty is using Cegid software to track the customer journey, but says RFID is currently too expensive

• March 27, 2015 27 Mar'15

  Supply chain an important part of information security, say experts

  Business is increasingly recognising the importance of information security, but security within supply chains is still widely overlooked

• March 27, 2015 27 Mar'15

  PCI security council publishes penetration testing guide

  The body that administers the payment card industry data security standard (PCI DSS) has published a guide on penetration testing

• March 26, 2015 26 Mar'15

  Ovum urges service providers to get serious about cloud security

  Analyst Ovum's report into enterprise cloud adoption warns service providers to stop treating customers' security as an afterthought

• March 26, 2015 26 Mar'15

  TCS shows big data credentials with general election app

  Tata Consultancy Services is demonstrating the possibilities big data can offer enterprises with an app that will analyse voter sentiment via Twitter

• March 23, 2015 23 Mar'15

  Cash still first choice for more than half of Brits

  Cash is still the primary chosen payment method for UK residents, according to a survey by payments technology provider Verifone

• March 23, 2015 23 Mar'15

  PoSeidon malware targeting retailers, say researchers

  A family of improved malware is targeting retailers’ point of sale (PoS) systems, say researchers

• March 20, 2015 20 Mar'15

  The Entertainer uses cloud and tablets to boost toy sales

  Toy retailer plans to roll out tablets across its stores to capitalise on success of cloud-based omni-channel system deployment

• March 19, 2015 19 Mar'15

  Holland & Barrett outsources data handling to ITC Infotech

  IT services firm ITC Infotech manages customer data for health food business to help it glean business value from the information

• March 19, 2015 19 Mar'15

  Target agrees to $10m breach compensation

  US retailer Target has agreed to a $10m compensation package for victims of its 2013 data breach

• March 18, 2015 18 Mar'15

  Public sector slow to pick up on the internet of things, says Gartner

  A Gartner report predicts smart city deployments will be heavily skewed towards the private sector, leaving the public sector trailing

• March 18, 2015 18 Mar'15

  Most UK consumers worried about how personal data is shared

  A survey by the ICO shows 85% of UK consumers are concerned about how their personal details are passed on or sold to other organisations

• March 18, 2015 18 Mar'15

  Alibaba app enables people to make mobile payments using selfie

  E-commerce giant Alibaba has demonstrated an app that will allow mobile shoppers to use selfies as authentication when making payments

• March 17, 2015 17 Mar'15

  TfL now fastest growing contactless merchant in UK

  Transport for London has been named as the fastest growing contactless merchants in the UK and Europe

• March 16, 2015 16 Mar'15

  Big data sees Dublin Airport mobile passenger experience soar

  Dublin and Cork Airport operator daa turns to FeedHenry to expose more data within an updated mobile app for travellers passing through

• March 13, 2015 13 Mar'15

  Verizon PCI DSS report a wake-up call, says PCI Security Standards Council

  Verizon's payment card industry data security standard (PCI DSS) compliance report should be a wake-up call for business, says industry body

• March 10, 2015 10 Mar'15

  IT security still immature, says HP security exec

  Enterprise IT security is still relatively immature, with many organisations failing to achieve basic security hygiene, says HP security executive

• March 10, 2015 10 Mar'15

  Point-of-sale supplier compromise highlights need to update legacy systems

  The compromise of POS system supplier Nextep highlights the need to update legacy systems, according to the information security industry

• March 10, 2015 10 Mar'15

  Bristol signs NEC to develop smart city infrastructure

  NEC, Bristol Council and the University of Bristol create an open, programmable city for smarter transport, environment and health services

• March 10, 2015 10 Mar'15

  Mobile payment service Venmo closes security holes after user compromise

  Mobile payment service Venmo is improving security measures after a user’s account was compromised and nearly $3,000 siphoned out of his bank account

• March 06, 2015 06 Mar'15

  Sharing Economy UK launched to champion digital businesses

  New trade body brings together digital businesses that encourage consumer and business asset-sharing, such as Airbnb and ZipCar

• March 05, 2015 05 Mar'15

  Mobile World Congress 2015: Evolution but no revolution

  Mobile World Congress 2015 reflected less the handset innovation of recent years, and more the evolution of mobility

• March 05, 2015 05 Mar'15

  All civilian drones should be registered, says House of Lords EU Committee

  The House of Lords EU Committee says all civilian drones in Europe should be registered as concerns grow over UAV terror attacks

• March 03, 2015 03 Mar'15

  TNT outsources application development to support transformation

  International logistics company TNT signs deal with Indian IT services firm Infosys for application development services

• March 02, 2015 02 Mar'15

  US retailer Natural Grocers investigates data breach

  Natural Grocers is the latest US retailer to announce it is investigating a possible data breach involving customer payment cards

• February 27, 2015 27 Feb'15

  Target breach could cost $1bn or more, say security experts

  Security experts say the data breach at US retailer Target in late 2013 could cost way more than the $162m cost declared by the company

• February 27, 2015 27 Feb'15

  Mobile World Congress: Visa considers future of mobile payments

  Visa makes a number of enhancements around its mobile payments strategy ahead of Mobile World Congress 2015

• February 24, 2015 24 Feb'15

  UK consumers lack confidence in data protection, study finds

  UK consumers do not believe businesses or governments do enough to protect their data, according to to Symantec’s State of Privacy report

• February 24, 2015 24 Feb'15

  Businesses should not wait for EU data protection law, says PwC lawyer

  Businesses waiting for the EU General Data Protection Regulation before taking action have already missed the boat, according to a PwC Legal partner