News

CW500 and IT leadership skills

May 02, 2019 02 May'19
Boots appoints former NHS IT executive as director of innovation

Retailer Boots has enlisted Richard Corbridge, former chief digital and information officer for Leeds Teaching Hospitals NHS Trust, to support its digital transformation initiatives
May 01, 2019 01 May'19
Department of Health pushes online regulation agenda

Tech giants commit to initiative to remove harmful content from their websites but MPs call for further changes in algorithms
April 30, 2019 30 Apr'19
CIO interview: Mark Holt, CTO, Trainline

A data-led strategy underpins the growth of the public transport app, which sells over 200 tickets a minute and logs more than 80 million customer visits a month
April 30, 2019 30 Apr'19
Department for International Trade slashes tech SME funding

Smaller UK companies will see their ability to showcase their offerings at large international events compromised, trade bodies say

April 29, 2019 29 Apr'19
Bosses want to see explainable AI

Almost one-third of UK bosses surveyed in the latest PwC global CEO survey plan to use artificial intelligence in their businesses – but explainable AI is critical
April 29, 2019 29 Apr'19
Home Office to award £300m contract for management of biometric services

Government department is behind schedule in the selection of suppliers to work on two platforms covering fingerprints, DNA and facial matching capabilities
April 29, 2019 29 Apr'19
CIO interview: Dylan Roberts, CDIO, Leeds City Council

After 15 years leading technology in Leeds, Dylan Roberts is building a digital ecosystem for the entire region, even looking at how digital services can help extend life expectancy for local people
April 29, 2019 29 Apr'19
Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy
April 26, 2019 26 Apr'19
Digital map of UK underground pipes and cables to be developed

The Underground Asset Register is expected to reduce the costs and safety issues associated with maintaining underground cables and pipes
April 26, 2019 26 Apr'19
Central government fails to meet SME tech spending targets

Smaller businesses find it “impossible” to win public sector tenders while the number of single-bid contracts rises, report says

April 25, 2019 25 Apr'19
European Union to create central biometrics database

New rules will see the introduction of a repository of personal data from hundreds of millions of citizens to support law enforcement across member states
April 25, 2019 25 Apr'19
Cabinet Office seeks chief digital information officer

The newly created role will sit within the Government Digital Service and lead a 630-strong reporting function for digital, data and technology strategy
April 24, 2019 24 Apr'19
Internet Watch Foundation raises stakes in war against online child porn

Organisation’s work around tackling the spread of child sexual abuse imagery is being enhanced with advanced video tagging technology and artificial intelligence
April 24, 2019 24 Apr'19
Market must address IT failures in large infrastructure projects, government says

If companies want certainty that strategic investment will continue post Brexit, they need to address areas such as technical complexity management, says the chief executive of the Infrastructure and Projects Authority
April 23, 2019 23 Apr'19
Egypt aims to develop coding skills earlier in education system

An Egyptian government initiative will see thousands of teenagers trained to code in HTML, CSS and Python
April 23, 2019 23 Apr'19
London Ambulance Service trials real-time access to patient data

The NHS Identity Service pilot enables clinicians to access summary care records on secure iPads
April 23, 2019 23 Apr'19
Digital court system reaches first key milestones

The platform rolled out at Crown Courts in England and Wales a year ago has increased speed and efficiency of online citizen services and saved 100 million sheets of paper so far
April 19, 2019 19 Apr'19
UK government adds voice to citizen services delivery

Voice technology enables access to more than 12,000 information items through Alexa or Google Home
April 18, 2019 18 Apr'19
Widespread adoption of digital ID could boost economic growth

New study argues that the standard could bring benefits to businesses in sectors such as financial services as well as government – but it all depends on high adoption rates
April 18, 2019 18 Apr'19
Etihad Airways automates customer and luggage journey monitoring

National airline of United Arab Emirates, Etihad Airways, will improve passenger journeys through automated monitoring
April 17, 2019 17 Apr'19
UK government to introduce online porn age checks

World-first regulations will see age verification introduced in July and enforced by the British Board of Film Classification. Non-compliant sites risk withdrawal of payment services or being blocked
April 17, 2019 17 Apr'19
HM Land Registry completes blockchain trial

HM Land Registry’s blockchain project is part of a wider digital transformation initiative which aims to simplify and speed up the process of buying and selling property
April 17, 2019 17 Apr'19
Government says no conflict of interest in trial despite Post Office chairman’s dual role

BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system
April 17, 2019 17 Apr'19
Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows
April 16, 2019 16 Apr'19
Home Office curbs bulk emails following data breach

Department has introduced new rules for mass messaging after exposing email addresses of EU settled status scheme applicants
April 16, 2019 16 Apr'19
Findings published from three-month pilot for NHS App

Biometric login functionality and additional repeat prescription ordering capability are among the enhancements made in response to user feedback to the NHS App
April 16, 2019 16 Apr'19
MP questions government over Post Office Horizon case

Labour MP asks the government about the costs associated with the Post Office Horizon legal battle
April 16, 2019 16 Apr'19
Dutch national weather service adopts cloud to expand service offerings

The migration of legacy systems to an AWS set-up will precede the design of a real-time early warning centre for the Royal Netherlands Meteorological Institute
April 16, 2019 16 Apr'19
NatWest eases business payments with biometric authentication on mobile

NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology
April 16, 2019 16 Apr'19
Sweden to take up Finnish AI challenge

Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence
April 15, 2019 15 Apr'19
Post-Brexit IT talent shortages concern UK CIOs

Finding and training tech staff remains an issue and is set to get worse after the UK leaves the European Union, says Barclaycard study
April 15, 2019 15 Apr'19
NHS launches care home availability portal

New tool is aimed at optimising hospital occupancy and saving social care staff “hours of phoning around”
April 12, 2019 12 Apr'19
UK government launches cloud sustainability probe

Government departments are being asked to provide information about the energy footprint of the cloud services they use
April 12, 2019 12 Apr'19
Lancaster University enhances student engagement with cloud-based chatbot

University is using Amazon Web Services to enhance the development of a voice-enabled “online companion” with machine learning and artificial intelligence
April 11, 2019 11 Apr'19
European Commission tackles transformation challenges with cloud

Modernisation plan continues at the EC, with an upcoming migration and major savings on the horizon
April 10, 2019 10 Apr'19
EC publishes artificial intelligence guidelines

Report is intended as a starting point of an international discussion around trustworthy AI and its recommendations will be put to the test in a trial later this year
April 08, 2019 08 Apr'19
UK introduces world’s first online safety regulations

Announcing ‘the end of online self-regulation’, a duty of care is introduced to hold companies accountable for potential harm and safety of users of their services
April 05, 2019 05 Apr'19
NHS IT jobs need to be promoted differently

More ambition and a mindset change is required to attract more technology talent to the national health service
April 04, 2019 04 Apr'19
NHSX announces new leadership

DCMS director-general Matthew Gould is to take over as chief executive of the NHSX, with recruitment set to accelerate at the newly formed digital strategy unit
April 03, 2019 03 Apr'19
Home Office Brexit app will work on Apple devices

An agreement has been reached to make the app for EU nationals to apply for settlement in the UK work on iOS-based products
April 03, 2019 03 Apr'19
MI5 and the Met ramp up use of analytics to tackle terrorism

Police and intelligence organisations are working on technologies that will help “sharpen radars” around detecting terrorist intents
April 03, 2019 03 Apr'19
Most business decision-makers and knowledge workers happy to work alongside robots

Fears that automation will remove jobs for knowledge workers are reducing as opportunities emerge to upskill and eradicate mundane work
April 02, 2019 02 Apr'19
Government invests in knife-detection tech research

The Home Office and the Department for Transport are channelling more than £460,000 into fast-tracking the development and deployment of technologies that can detect concealed blades in public spaces
April 02, 2019 02 Apr'19
SMEs forced into automation as Making Tax Digital goes live

Small businesses are faced with all manner of challenges as the government presses ahead with its plan to digitise the UK tax system
April 02, 2019 02 Apr'19
Post Office could face huge costs bill for first Horizon trial

Subpostmaster claimants’ legal team makes application for the Post Office to pay millions of pounds of costs associated with trial
April 01, 2019 01 Apr'19
Digital industries lead UK economy

Technology, media and creative businesses are leading national economic growth, according to research
March 29, 2019 29 Mar'19
How research firm Icon is using analytics and wearables to enhance clinical trials

The company is investing in emergent technology to boost the attractiveness of trials as a care option and attract more participants, while enhancing internal efficiency around drug and device development.
March 29, 2019 29 Mar'19
Middle East countries accelerate quantum computing research

Gulf countries must invest in quantum computing research to ensure they continue to to remain digital pioneers
March 29, 2019 29 Mar'19
Met Office seeks chief information security officer

The national weather service wants to recruit a new leader to spearhead a cyber security enhancement programme
March 29, 2019 29 Mar'19
Major shake-up of TSB IT after core banking system migration disaster

TSB has restructured its IT team to give its internal team control of its core banking system
March 29, 2019 29 Mar'19
Interview: Mark Gray, director of digital transformation, Crown Prosecution Service

The introduction of fully digital services to improve stakeholder engagement is among the highlights of a world-first transformation initiative in the criminal justice system
March 28, 2019 28 Mar'19
Businesses losing out on early payment discounts due to outdated software

Chief financial officers need to upgrade their accounting software to benefit from discounts available for paying suppliers early
March 28, 2019 28 Mar'19
Swedish companies increasingly using private networks to communicate with ecosystem

Swedish IT leaders are increasingly turning to private networks to communicate with other businesses in their ecosystem
March 28, 2019 28 Mar'19
Scottish government advances payments programme

Platform is intended to support outbound and inbound payments and could integrate Gov.UK Pay in Scotland
March 27, 2019 27 Mar'19
Government expects NHS IT overhaul will unleash innovation

Common technical standards, modular contracts and a fintech-style regulatory model will underpin the new approach to technology in the health service in England
March 26, 2019 26 Mar'19
Police algorithms should be regulated, says think tank

Better use and regulation of data-driven technologies should be the norm in UK policing, according to research
March 25, 2019 25 Mar'19
Artificial intelligence making major inroads into Russian banking

Russian banks are identifying use cases for artificial intelligence, but the gradual adoption of the technology will require access to a deeper skills pool if it is to accelerate
March 22, 2019 22 Mar'19
Manchester City Council CIO steps down

In a return to the private sector, Bob Brown joins healthcare technology firm EMIS as chief solutions officer
March 22, 2019 22 Mar'19
London launches open data cultural map

The collated data on the capital's cultural locations is hoped to support local authorities, property developers and associations develop existing clusters and build creative infrastructure
March 22, 2019 22 Mar'19
Government cyber security strategy is ‘chaotic’

Responding to potential threats at a national level is unfeasible given the time ministers are currently dedicating to Brexit negotiations, says shadow Cabinet Office minister
March 21, 2019 21 Mar'19
Interview: How the DWP Dojo innovates

Juan Villamil, director of enterprise infrastructure and production operations at DWP Digital, discusses how the Department for Work and Pensions tests out new tech ideas
March 21, 2019 21 Mar'19
GDS and Cabinet Office admit to over-optimism over Verify

The system's architects blamed failures to deliver the objectives set out in the original business plan on the slow pace of digital transformation across government at a Public Accounts Committee session this week
March 20, 2019 20 Mar'19
Department for Transport launches future of urban mobility plan

Future of Mobility minister Jesse Norman launches “biggest review into transport in a generation”
March 20, 2019 20 Mar'19
CCRC watching Post Office Horizon trial closely

The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial
March 20, 2019 20 Mar'19
Post Office ‘lacked humanity’ in the treatment of subpostmasters, says peer

Peer slams Post Office after High Court judgment reveals its oppressive style of managing the people who run its branches
March 19, 2019 19 Mar'19
NatWest launches business virtual account platform

Features supported by a new system enable corporate customers to manage and segregate money, and are part of a wider digital transformation plan to enhance customer experience
March 19, 2019 19 Mar'19
Post Office director cross-examination confirms lack of investigation into branch IT problems

A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence
March 18, 2019 18 Mar'19
Department of Health considers overhaul of screening IT

Modernisation intended to address high-profile failures in national screening services will be informed by an investigation on the topic to be published next month
March 15, 2019 15 Mar'19
UK sees increase in contactless card use

Surge in use of “tap and go” payment feature is attributed to adoption by transport operators and more retailers, according to a trade body
March 15, 2019 15 Mar'19
Digital divide threatens healthcare innovation

Consumers and physicians are open to technology innovation, but progress is slow due to tech adoption at a varying pace and focus on different priorities, says report
March 14, 2019 14 Mar'19
DCMS announces new funding for prison coding skills

The expanded scheme by the Department for Digital, Culture, Media and Sport is part of a a £1.2m package to help under-represented groups get jobs
March 14, 2019 14 Mar'19
Spring Statement 2019 allocates £200m to technology

Chancellor Philip Hammond's latest statement announces funding to support progress in areas including supercomputer development, photonics and bioinformatics, promises tighter digital regulation and attempts to ensure flow of skilled professionals ...
March 13, 2019 13 Mar'19
Furman Review urges greater competition for tech giants

The six-month review into the UK digital economy includes recommendations of a new code of conduct for large companies, along with greater data openness and mobility
March 13, 2019 13 Mar'19
Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency
March 12, 2019 12 Mar'19
RPA spend to increase after Brexit

Organisations will spend 20-30% more as a result of admin overheads expected after the UK leaves the EU, but companies are unprepared and skills are in short supply, analysts say
March 12, 2019 12 Mar'19
Defra criticised over no-deal IT systems plan

The introduction of slower, burdensome systems brought about by the challenges of preparing for Brexit must not become the ‘new normal’, MPs warn
March 12, 2019 12 Mar'19
Post Office considered Horizon IT system ‘high risk’, court told

The Post Office considered Horizon a high operational risk in an internal review, a trial focused on alleged fallibilities in the system used in thousands of Post Office branches has heard
March 11, 2019 11 Mar'19
Department for Transport kicks off cloud transformation

A major system has been moved to Google Cloud Platform as part of a wider modernisation exercise
March 11, 2019 11 Mar'19
NatWest launches biometric card pilot

NatWest Bank is set to trial biometrics-based cards with 200 customers to verify contactless payment transactions over £30
March 07, 2019 07 Mar'19
Half of government IT jobs in 2023 do not exist today

Widespread digital transformation in the public sector means government CIO responsibilities will change rapidly in the next four years and many of those future roles do not yet exist, says Gartner
March 07, 2019 07 Mar'19
Brexit: UK tech spend flattens as France and Germany pull away

CIOs in the UK look set to fall behind their French and German counterparts, as Brexit hits tech spending
March 07, 2019 07 Mar'19
Ministry of Justice concludes prison biometrics pilots

Use of iris scanning and facial recognition software is part of a wider crackdown on drug trafficking in UK jails
March 07, 2019 07 Mar'19
UK military robotics get multimillion-pound boost

A budget of £66m from the Ministry of Defence's Transformation Fund has been allocated to a project that will see mini-drones and autonomous vehicles deployed to the battlefield
March 05, 2019 05 Mar'19
Santander latest bank to tap Google experience

Spanish banking giant is tapping IT skills from Google through its latest senior tech appointment
March 04, 2019 04 Mar'19
Danske Bank builds on machine learning to predict IT failures

Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers
February 28, 2019 28 Feb'19
Six out of eight key government systems unlikely to be ready by Brexit day

National Audit Office update on the UK government’s readiness for Brexit identifies processes and IT systems that will not be finished by the 29 March deadline
February 27, 2019 27 Feb'19
Dutch companies lack knowledge of IoT’s benefits

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential
February 27, 2019 27 Feb'19
How CIOs can earn respect from business peers

CIOs recognise that standing out means being more like a business manager than a technology guru
February 25, 2019 25 Feb'19
Nordic tech is increasing diversity but more needs to be done

The shortage of women in the boardroom is a problem in the Nordics, like other regions, but work in its tech sector means the future could be more promising
February 21, 2019 21 Feb'19
Government revises outsourcing guidelines to balance risk with suppliers

The government has published its latest guidelines on public sector outsourcing
February 20, 2019 20 Feb'19
CIO interview: Martin Draper, CIO and change director, Liberty London

Department store’s IT leader is bringing a traditional retail business into the digital, omnichannel age
February 19, 2019 19 Feb'19
Bank of England to migrate from core system with a one-off big bang

The Bank of England will migrate from its current core settlement system with a 'big-bang' migration before the end of 2025
February 15, 2019 15 Feb'19
CaixaBank customers can use their faces to withdraw money at ATMs

Spanish bank begins roll-out of ATMs equipped with facial recognition technology, but customers can still use card and PIN
February 14, 2019 14 Feb'19
CIO interview: Neil Holden, IT director, Halfords Group

Motoring and bicycles retailer is growing its use of cloud, expanding on data analytics and exploring new technologies such as artificial intelligence
February 12, 2019 12 Feb'19
Legacy systems holding banks back from meeting demand for instant accounts

Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes
February 12, 2019 12 Feb'19
Deloitte will double Hyderabad workforce to support demand for technology services

Deloitte will add 40,000 staff at its operation in Hyderabad, with IT professionals accounting for a significant portion of employees
February 12, 2019 12 Feb'19
Dutch developer offers businesses nuclear security option for communications

Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail
February 12, 2019 12 Feb'19
Digital project failure still off the menu

Eight years ago, YouTube head Susan Wojcick described eight pillars that Google uses to innovate – but IT pros are still failing to fail fast
February 11, 2019 11 Feb'19
Culture clash cripples digital business

CIOs urged to work with HR to help staff take on new working practices that support digital transformation initiatives
February 07, 2019 07 Feb'19
Nordic region primed to pioneer 5G

The Nordic region could pioneer the commercial use of 5G, with Finland and Sweden hotbeds for the technology