There can be little doubt what Computer Weekly’s top enterprise software story was in 2017: indirect licensing of SAP software. Whatever else we might write about artificial intelligence (AI), blockchain or big data is dwarfed by this topic – and that would include SAP’s own internet of things (IoT)/machine learning/AI toolkit, Leonardo, which links with the supplier’s in-memory, columnar database, Hana.
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From the SAP v Diageo indirect licensing case in the High Court in London, through SAP’s own licensing modernisation drive, to its dialogue with users at the UK and Ireland SAP User Group conference in November, this has been a red hot topic. In the court case, Diageo was found to be liable for licensing fees in respect of its use of mySAP ERP software on a Salesforce platform.
AI is often said to be a technology plank of the so-called fourth industrial revolution, hailed by Marc Benioff, founder and CEO of Salesforce, at its Dreamforce jamboree in San Francisco. A month earlier, in the same city, Larry Ellison, founder and CTO of Oracle, also invoked AI in the form of machine learning as the core of its avowedly “revolutionary” autonomous database.
Elsewhere in this year’s list, we look at how damaging the hype around AI could turn out to be, but also how blockchain and IoT could come together with new-generation ERP to drive operational efficiencies for real.
The judge rejected Diageo’s submission that SAP PI is a “gatekeeper” licence for gaining access to the SAP suite of applications and database.
The SAP UK and Ireland User Group reacted with concern to the supplier’s High Court victory over Diageo in indirect licensing dispute.
At SAP’s annual Sapphire Now conference in Orlando, Florida, CEO Bill McDermott ruled out charging for static read access from third-party systems, after recent controversy.
SAP and the UK and Ireland SAP User Group thrashed out the topic of indirect licensing in 2017. Is there an amicable settlement in sight in 2018?
Oracle’s Larry Ellison claimed a revolutionary vocation for the “autonomous” 18c database at the supplier’s 2017 OpenWorld conference in San Francisco.
Salesforce CEO banged the drum for AI-infused cloud CRM as a plank in so-called “fourth industrial revolution”, with increased customisation of its software to the fore.
IT suppliers have leapt on the artificial intelligence/machine learning bandwagon, spreading a level of confusion that threatens potential technology benefits with AI washing.
Customer relationship management software may be targeted at businesses, but the healthcare and higher education industries have redefined it to gain better insight into their users.
Next-generation ERP systems could intersect with IoT, blockchain and smart contracts to drive a new wave of automation aimed at operational efficiency.
Julius Baer banks on higher returns after replacing on-premise systems with cloud HR services from Workday.