London hospital signs Atos deal as part of digital transformation

UCLH aims to improve patient and staff access to IT systems through 10-year contract to support care, education services and research

University College London Hospitals NHS Foundation Trust (UCLH) has signed a 10-year deal with IT services firm Atos to support its increasing use of new technology to improve patient and staff access to IT systems.

The contract supports patient care, education services and research.

Under the contract, which has an optional two-year extension, Atos will become UCLH’s main IT services supplier and will provide a managed transformation service.

This includes end-user technology, service desk, application management, private cloud datacentre services, information security and service integration and management (SIAM) services. The digital transformation component will include architecture and data services.

Neil Griffiths, deputy chief executive at UCLH, said: “This is an important step to create a digitally enabled, exemplar organisation that provides staff and patients with access to the right systems, in the right place, at the right time to enable the delivery of high-quality, efficient and effective patient care.”

Meanwhile, the benefits of using digital tools and apps in patient care are claimed to be far from certain, according to a recent report by the Nuffield Trust.

The think tank’s report, The Digital Patient: transforming primary care?, found that although technology could have a positive effect on patient care, there were many pitfalls with introducing digital tools

“In the future, digital tools could transform our experience of care and facilitate improved self-management,” the report said. “It is hoped that this enhanced capacity for self-care will reduce demand on stretched services. But the impact of this new digital capability is far from certain as we are lacking evidence in a wide range of areas.”

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