Microsoft has launched the first wave of its Microsoft Dynamics product set to enable companies to improve their business processes while using familiar user interfaces.
The offerings includes financial, customer relationship management (CRM) and supply chain management solutions, designed to help businesses work more effectively.
They are delivered through a network of channel partners providing specialised services. The solutions integrate with familiar Microsoft software products to streamline processes across the entire business.
The first wave of Microsoft Dynamics solutions focus on delivering a “roles-based user experience” with “deep integration” with the Microsoft Office and Microsoft SQL Server platforms, said Microsoft.
The next wave will build on the user-centric design with the addition of a model-driven development and customisation environment, for increased business process flexibility and support for collaboration scenarios, said the company.
“Microsoft Dynamics is focused on the business needs of customers with solutions that are familiar to Microsoft users, helping fuel their productivity and enabling confident decision-making,” said Jeff Raikes, Microsoft business division president.
“By researching and then aligning the software development to the way individuals work day in and day out, we have the opportunity to completely transform the workplace,” said Raikes.
Solutions now available as part of the first wave, include Microsoft Dynamics GP 9.0.
Microsoft Dynamics GP 9.0 delivers 21 role-based desktops, a familiar Microsoft Office 2003 user interface, new Business Analysis Cubes for Microsoft Excel, expanded reach and functionality around the Microsoft Windows SharePoint Services, and deep integration with Microsoft Dynamics CRM.
In addition, there is Microsoft Dynamics CRM 3.0. This provides a complete suite of marketing, sales and service capabilities, all with a familiar and consistent user experience based on Microsoft Office and Microsoft Office Outlook.
In addition to a native Office environment, Microsoft CRM delivers event-driven workflow capabilities and reporting and analytics capabilities based on Microsoft Excel and Microsoft SQL Server Reporting Services for real-time visibility into every business process and customer interaction.
There is also Microsoft Dynamics AX 4.0. Shipping later this year, Microsoft Dynamics AX 4.0 is a multi-language, multi-currency enterprise resource planning (ERP) solution with core strengths in manufacturing and supply chain management, as well as the wholesale and services industries.
Also in the stack is Microsoft Dynamics SL 6.5, formerly called Microsoft Business Solutions–Solomon.
Microsoft said this product is designed to enable project-, service- and distribution-driven organisations to simplify the user experience while receiving the benefits of a complete business management solution.
Microsoft Dynamics SL 6.5 includes expanded out-of-the-box Microsoft Windows SharePoint Services-based support for user-specific scheduling of reports and processes within the application server, new Bank Reconciliation and Purchase Requisition modules, and more than 100 enhancements for project-driven organisations and distributors.