Dell grabs PC enterprise market share

Dell continues to increase its share of companies' PC spending "hand over fist", according to a survey of chief information...

Dell continues to increase its share of companies' PC spending "hand over fist", according to a survey of chief information officers from Europe and the US, conducted by Merrill Lynch.

Of the 100 respondents, 78 said Dell is winning share of their companies' PC spending, which makes Dell "the runaway winner" over Hewlett-Packard, which is winning share from the companies of 44 respondents, and IBM (42 respondents).

Dell again came out on top when CIOs were asked which supplier is winning share of their companies' PC server spending. Dell is winning PC server spending from 78 respondents' companies, followed by IBM (64) and HP (56).

On the enterprise systems side, 54 CIOs said Dell is becoming more important in their enterprise spending, and only 26 said they were concerned that Dell did not have the services and research-and-development capabilities of IBM, HP and Sun Microsystems.

On the PC operating system side, the survey found that 25 of the respondents' companies have upgraded to Microsoft's Windows XP. Of the 75 whose companies have not yet made the upgrade, 28 plan to do so this year.

Sixty-two of the respondents said the Windows XP upgrade has been, or will be accompanied by, PC upgrades.

Merrill Lynch also rated as "disturbing" that one-third of respondents said they have no plans to adopt Itanium until at least 2005. Only six said they plan to buy Itanium 2 servers this year, a figure expected to rise to 32 in 2004. On a scale of one to 10, the average interest in buying Itanium 2 servers was 4.9.

Regarding Linux, 36 respondents said their companies are running Linux on servers, while the average interest among respondents for running Linux on the desktop is weaker at 2.8.

Reaction to HP's Compaq acquisition came out as "evenly mixed" which is an improvement from previous surveys, Merrill Lynch said, adding, however, that "we don't yet see a company gaining share across the board".

Finally, an overwhelming majority of respondents said the spectre of war with Iraq had no adverse effect on their IT spend in the first quarter, but "reactions could be more negative if war breaks out", Merrill Lynch said .

Of the 100 CIOs surveyed, 75 work in the US and 25 in Europe.

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