Gartner IT Services Summit gets brighter start

Just arrived at the Gartner Outsourcing and IT Services Summit at the Park Plaza in Westminster. As you can see it’s a bit brighter than yesterday.




big ben2.JPGI have just arrived at the press office. I am alone and there are plates of breakfast goodies and lots of coffee (see picture below). This is the life. I could have been stuck in Sutton.




breakfast.JPGWhen I finally stop stuffing my face I will be blogging a bit more. So keep an eye out.




stuffing face.JPGYesterday had a heavy focus on how we are entering an era of IT service industrialisation. This is where suppliers will build a service and many customers will use it. “One to many” to be more concise.


Today I have a few customer interviews and other interesting facts to write about.



Here is one of my blog posts from yesterday:


IT will become more strategic as outsourcers industrialise the IT foundations.



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