Here’s a bit of a techie Friday fun video to end your week with.
Below is a video from ServiceNow detailing the evolution of IT Service Management and how it has changed businesses. The video gives a timeline of how businesses operated from the age of the mainframe all the way to today into the era that the company has coined ‘IT 3.0’.
This video gives a pretty good explanation of the theory behind it and what is involved in a modern, cloud based SaaS platform and how it can be used to drive more efficiency in the modern organisation.
Although this video is (admittedly) designed as a promotional tool, it is so nicely presented (with just a short plug at the end) that I think it’s a worthy watch to recommend to you.