News
Unified communications
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March 22, 2022
22
Mar'22
Kurmi brings UC, CC provisioning automation to the cloud
Software developer takes on-premise platform to a hosted model to deliver faster and easier access to the tools required to streamline and optimise the day-to-day administration of Unified Communication platforms
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March 21, 2022
21
Mar'22
Wellness essential as hybrid work to see total redesign of the office
Almost one-fifth of companies are asking employees to return to the office full-time, as new workspaces with quiet zones, Zoom pods and wellness areas are seen as key to retaining and attracting talent
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March 21, 2022
21
Mar'22
Mavenir makes business communications software pivot
Network software provider transitions from radio access network software solutions towards offering SaaS portfolio of business communications for CSPs, channels and systems integrators
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March 17, 2022
17
Mar'22
Verizon Business enriches mobile endpoint for Microsoft Teams
Business solutions provider becomes one of the first operators to join forces with IT giant to enable enterprise customers to experience the full power of communications and collaboration system
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March 14, 2022
14
Mar'22
UK businesses struggling to support flexible work
Research reveals that as hybrid becomes the norm, a clear majority of firms say the pandemic caused them to re-evaluate what they value in the workplace
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March 10, 2022
10
Mar'22
Hybrid cements place in working life as employees choose flexibility
Research from automation platform advises that focusing on technologies that improve employee and IT experiences is critical for future of work success and retaining talent in the hybrid world
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March 07, 2022
07
Mar'22
Ukrainian engineers fight to keep internet online
IT professionals in Ukraine are working tirelessly and at great risk to keep the country connected to the internet during the Russian invasion
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February 24, 2022
24
Feb'22
Workers demand universal high-performance broadband to succeed with hybrid work
Cisco Broadband Index finds just more than two-fifths of UK workers now rely on their home internet to work from home or run their own business, but almost three-quarters think broadband services need to dramatically improve to enable them to work ...
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February 23, 2022
23
Feb'22
IT leaders primed to drive innovation and hybrid work
As organisations move beyond the pandemic, survey shows IT leaders are being given greater levels of responsibility
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February 22, 2022
22
Feb'22
Mondelēz moves global operations to digital workspace with Orange Business Services
Snack giant transforms legacy infrastructure to digital platform, enabling communication and collaboration on a global scale, with analytics and AI used to improve customer experience and personalise service for employee workplace needs
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February 21, 2022
21
Feb'22
Zoom gains NCSC Cyber Essentials Plus and NHS security badges
Video platform Zoom has added a number of UK-specific cyber certifications to help it demonstrate its platform is safeguarded against common threats
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February 21, 2022
21
Feb'22
RealWear enables remote nuclear plant inspection
Augmented reality headsets from RealWear have been deployed by TÜV SÜD for certifying technical systems during the pandemic
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February 17, 2022
17
Feb'22
Unified communications and collaboration set for automation surge in hybrid world
Research reveals hybrid working world unified communications and collaboration now seen as improving productivity, but challenge exists for organisations managing UCC at scale to provision users across multiple apps and communications platforms
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February 15, 2022
15
Feb'22
New world of work sees emergence of hybrid holiday
Research from Virgin Media O2 suggests 2022 will be the year when working from anywhere becomes a reality for businesses across the UK
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February 09, 2022
09
Feb'22
CPaaS key to enabling customer experience to drive digital transformation
IDC study shows nearly four-fifths of enterprises are set to implement conversational customer engagement to improve customer experience
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February 04, 2022
04
Feb'22
Vodafone Business teams with RingCentral to deliver cloud communications
New cloud-based comms platform set to enable UK operator’s mobility and 5G capabilities to give customers more choice, flexibility and simplicity in workforce collaboration and remote working
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February 04, 2022
04
Feb'22
Cisco pitches into private 5G, reveals hybrid work technology slate
Comms and collaboration technology services giant introduces new technologies to help businesses rapidly scale networks and digitise operations
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January 21, 2022
21
Jan'22
Majority of UK employees prefer hybrid work
Survey reveals the importance of hybrid working and shows a degree of WFH fatigue following Omicron, with firms assessing when it will be possible to return to in-person work
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January 13, 2022
13
Jan'22
BT appoints MD of advanced enterprise comms division, inks ABB contract
Managing director appointed for what is regarded as a likely key growth engine for UK incumbent telco’s enterprise business, moving it from a telco to a techco by expanding into services that go beyond traditional calls and lines
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January 10, 2022
10
Jan'22
Qualcomm announces Microsoft collaboration to boost AR in the metaverse
Mobile chipmaker enters into collaboration with Microsoft to design custom augmented reality chips and integrate software platforms
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January 04, 2022
04
Jan'22
BlueJeans and Google join forces to unlock value for remote workforces
Leading US comms provider re-bundles flagship collaboration platform so it can be preloaded on Google’s Glass Enterprise Edition 2
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December 23, 2021
23
Dec'21
Avaya comms support Santa-as-a-service tracking
As sleigh bells ring, Avaya’s OneCloud contact centre services let you chart Father Christmas’s journey
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December 15, 2021
15
Dec'21
Neos Networks brings high-capacity fibre access to leading UK cities and Oxfordshire
UK business connectivity provider opens first of four metro access networks to offer last-mile services direct to nearly 10,000 regional businesses and those in the City of London while also announcing rural county expansion plan to connect over 200...
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December 15, 2021
15
Dec'21
Avaya enhances educational and logistics environments with UCaaS and cloud
Supply chain leader supports business expansion and supercharges agent retention with cloud comms platform, and enables ‘exceptional’ education experiences for thousands of students with unified comms as a service
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December 10, 2021
10
Dec'21
More than 50% of UK workers would quit without hybrid work
Research provides insight into the views of UK workers regarding splitting time between the office and home
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November 30, 2021
30
Nov'21
Rapidly changing hybrid workforce sees IT departments struggle to keep up
Research finds faulty technology is leaving businesses ill-equipped to support the future of working, warning that tech-savvy workers will expect more from their employers
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November 24, 2021
24
Nov'21
Zoom boom rolls on over to Q3 2021
Partial return to the office fails to stop momentum of breakout collaboration technology giant in the third quarter of 2021
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November 23, 2021
23
Nov'21
Ericsson boosts business play with $6.2bn Vonage acquisition
Acquisition of IP communications provider expands Ericsson’s presence in wireless enterprise and broadens its global offerings, creating a global network and communication platform for open innovation
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November 12, 2021
12
Nov'21
Klaxoon enters US and launches next-gen meetings workshop platform for hybrid work
French teamwork and smart work technology provider unveils its next-generation workshop platform and expands in the US with CEO and key executives
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November 09, 2021
09
Nov'21
No device upgrade for most UK workers during pandemic
Research finds that most workers are still using equipment issued before lockdowns, raising fears of a productivity gap as staff work from home
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November 08, 2021
08
Nov'21
More than four-fifths of firms expect to keep hybrid work environment
While business leaders are comfortable with and believe there are many benefits to hybrid work, most organisations are unprepared to deliver a seamless experience in a hybrid workplace, where the need for end-to-end data visibility and actionable ...
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November 05, 2021
05
Nov'21
Fibre lights up BT half-yearly results
BT has revealed a tough first six months of the financial year, but also claimed Fibre First build programme roll-out continues to accelerate, reaching record levels in second quarter
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November 03, 2021
03
Nov'21
Windstream Enterprise and BlueJeans up the ante in collaboration
Managed communications service provider makes additions to unified comms offerings to enable effective and scalable collaboration while Verizon-owned company announces support for Microsoft Direct Guest Join
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November 02, 2021
02
Nov'21
Digital connectivity investment could unlock 500,000 jobs, £70bn of GDP growth by 2026
First Digital Connectivity Index from recently merged fixed and mobile operator shows that UK is currently ranked eighth among developed countries for digital connectivity
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November 01, 2021
01
Nov'21
India’s tech workforce braces for hybrid work
A Nasscom study reveals that India’s tech workers and their employers are planning to return to offices thrice a week, paving the way for hybrid work
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October 28, 2021
28
Oct'21
City of Edinburgh Council signs up CGI to implement smart city plans
Five-year contract to support Scottish capital’s transformation into a smart city includes data insights, processes and tools to achieve transformational change and deliver high-quality services to citizens
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October 28, 2021
28
Oct'21
Cisco supports hybrid workforce augmented reality meeting solutions
IT giant evolves collaboration suite to combine Webex meeting functionality with real-time, photorealistic holographic experience
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October 27, 2021
27
Oct'21
Microsoft’s latest results focus on combating inflation
With prices set to rise, CEO Satya Nadella used the Q1 2022 earnings call to discuss the deflationary effect of digitisation
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October 25, 2021
25
Oct'21
Chancellor sets aside £2.1bn to fund NHS IT modernisation
Improving efficiency, reducing waiting times and expanding tests and scans are among the key targets for £5.9bn of extra NHS funding
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October 22, 2021
22
Oct'21
Flexible a fixture as technology critical to hybrid working future
Survey shows knowledge workers in leading economies believe that having an office space will be considered an employee benefit, rather than a mandatory way of working
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October 21, 2021
21
Oct'21
Virgin Media takes full-fibre to west Berkshire, launches Wi-Fi 6 hubs
Full-fibre contract between network provider and local authority aims to connect west Berkshire schools and public buildings to next-generation digital infrastructure
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October 21, 2021
21
Oct'21
Gitex 2021: Batelco brings collaboration to Bahrain operations
Aiming to deliver evolved teamwork capabilities to its customers to accelerate Bahrain’s transition to the digital workplace, digital communications solutions provider adopts new collaboration technology
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October 20, 2021
20
Oct'21
Gitex 2021: Nuuday finds new voice to deliver cognitive customer universe
Upstart Danish telco deploys communications-as-a-service technology and virtual assistant to restructure business, gain differentiation and extend to new touchpoints in highly competitive local market
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October 19, 2021
19
Oct'21
Gitex 2021: Arc spans network ecosystem in Oman
Integrated networking services provider invests in Nokia technology to offer added connectivity options for enterprise customers in key Middle East location
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October 18, 2021
18
Oct'21
Gitex 2021: Avaya builds up AI experience to boost collaboration
New communications and collaboration ecosystem launched to enable customers to achieve better business outcomes in the experience economy and the new hybrid working mode
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October 14, 2021
14
Oct'21
Generation Novel hybrid workers bring new demands and risks
Aruba survey warns business leaders that they must strike a balance between flexibility and security to address risky behaviours and evolving expectations of today’s tech-savvy workforce
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October 13, 2021
13
Oct'21
FCA warns over future hybrid working security risks
Earlier this week, the Financial Conduct Authority issued fresh guidance to regulated organisations on keeping hybrid workers safe and secure
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October 08, 2021
08
Oct'21
Talent sits everywhere with hybrid work powered by mobile and artificial intelligence
Cisco’s Hybrid work index reveals insights on people’s preferences, habits and technology usage in the era of hybrid work
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October 08, 2021
08
Oct'21
Need for work equity and total meeting equality in world of hybrid work
Research into the evolution of the workplace in the wake of Covid shows hybrid workers embracing anytime working as office culture ‘changes for ever’, but concerns over discrimination, career progression and noise weigh on employees’ minds
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October 08, 2021
08
Oct'21
Telstra connects direct to Microsoft Azure and Operator Connect for Microsoft Teams
Australia-based global carrier enhances connectivity to Microsoft cloud services and provides an integrated calling experience via flagship collaboration service