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IT shockingly misaligned with the business it supports

Karl Flinders

Only 3% of CIOs believe IT and business strategies are fully aligned despite 35% of boardrooms recognising IT’s critical role in the businesses performance.

Research from IT services firm BT Engage IT, which was carried out by Vanson Bourne, also revealed that 7% of businesses have completely separate IT and business objectives. 

Financial services are the most successful at aligning IT and business objectives, according to the findings. Overt half of financial services CIOs (52%) said their IT strategies and business objectives are well or exactly aligned. A similar number of financial services CIOs (56%) said the business views IT as critical to business success.

In retail, distribution and transport companies, 28% believed their board felt IT was critical to the success of the business and only 20% said their IT and business objectives were aligned.

John Thornhill, CEO, BT Engage IT, said the perception of IT in business is changing as rapidly as the technology itself. “Its importance is highlighted in the results of our research, but also by CIOs and IT directors becoming board members, so it’s a shock to find that companies’ IT strategies aren’t fully aligned to business objectives in the majority of cases. That’s something that needs to be remedied or else businesses won’t be able to take full advantage of the latest technologies and risk being left behind.”


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