BNP Paribas Real Estate UK is using the Talend open source data integration suite as part of its drive to improve customer service.
BNP Paribas Real Estate is using the software to maintain accurate client data, which can be accessed securely by its clients and exported for reporting. The company said this will help to significantly improve customer service and efficiency.
Anthony Shama, Head of Software Development at BNP Paribas Real Estate, said: "BNP Paribas Real Estate has to manage huge amounts of confidential client data, and make information such as property rental and lease details directly accessible to clients. We needed a tool that could securely migrate this data. Our head office in Paris is already successfully using Talend Integration Suite and so we have rolled it out in the UK. TIS is an excellent choice and fully meets our needs."
Talend is being used to extract client data quickly and securely. "Talend Integration Suite has removed the headache of creating databases and reports and also eliminated the chance of human error, meaning we can completely rely on the data we hold," added Anthony Shama.
Talend enables users to manage their own data integrations processes internally, a feature that BNP Paribas Estate UK may use in the future.