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Aster Property Management implements mobile workforce management system

Warwick Ashford

Aster Property Management has implemented an integrated enterprise and mobile workforce management system, expected to save the company £500,000 a year.

The system is the result of a project to integrate Cognito's mobile workforce management and Xmbrace's workforce scheduling systems with Aster Property Management's existing repair information management system from ROCC.

Aster Property Management chose Cognito and Xmbrace as the best systems to meet the company's needs and approached the software companies to ensure the three systems worked together in an integrated way.

Aster Property Management is part of the Aster Group and is responsible for maintaining more than 10,000 homes in Wiltshire and Hampshire.

"Although we are looking for improved productivity and efficiency, there will also be unquantifiable gains through improved quality of service," said Julian Paine, corporate projects manager at Aster Group.

In the first phase of the project, 50 builders, electricians, joiners and other remote building staff have been equipped with mobile devices.

The three-way system will enable Aster to eventually communicate with its 120 repair teams through mobile devices and allocate jobs based on geographical location to increase efficiency, flexibility and reduce paperwork and distances travelled by teams.

"This will reduce transport costs as well as boost productivity by enabling each team to do more repairs each day," said Paine.

The integration project has led to a partnership between Cognito and ROCC to provide integrated mobile and back office systems for housing repair companies.




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