Unison, the UK’s largest trade union, is improving the performance of its wide area network and adopting IP telephony to cut costs and deliver greater comms flexibility.
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Unison went to Azzurri Communications for the upgrade. The new Wan will see Azzurri connecting Unison’s 33 regional offices to deliver improved access to the organisation's network.
The introduction of an IP telephony system will also give Unison one single telephony platform, realising cost savings and increasing network resilience.
Azzurri will work with Unison to design a bespoke Wan suited to its specific needs, managing the design, project management and implementation.
The system integrator will replace the existing office telephone systems with an Avaya Communications Manager telephony platform, improving the reliability, resilience and availability of Unison’s phone system.
Unison’s regional offices will also benefit from the enhanced administration and management tools the new solution will provide, said Azzuri.
"We wanted one supplier which could deal with all aspects of the implementation, including design, migration and ongoing support.
Azzurri stood out, they offered the expertise and value for money we were looking for," said Laurence Arterton, infrastructure and telecoms manager at Unison.
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