Business communication solutions provider TeleWare, has made its intelligent eXchange (iX) product is now available to Service Providers for installation in their own premises and co-location facilities.
The company firmly believes that telecoms costs within a business can represent as much as 27% of operating expenditure and so the ability to communicate efficiently and cost effectively can determine the success of any business. TeleWare argues that for an on-premises implementation there are additional costs associated with the installation of IP telephony within the business.
Additionally, the business will also need to maintain its own in house systems support team to manage the switch and associated hardware and software, adding to implementation and deployment costs.
Intelligent eXchange (iX) was originally launched to enterprise in December 2004 and has been deployed in the TeleWare Hosted co-location facilities in London for the last four months. Service providers can now provide their end users with a hosted IP Telephony available on a monthly charge basis, avoiding CAPEX, establishing a known OPEX and providing solutions from a feature rich set of Telephony services, immediately.