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EDS to cut coding in the US

Services giant EDS has revealed plans to source more application development and call centre services outside the US.

Services giant EDS has revealed plans to source more application development and call centre services outside the US.

The strategy is designed to help to give EDS "a consistent delivery model worldwide" for its services, said Paula Kruger, president of the company's customer relationship management division. EDS also said it will standardise its application services operations worldwide as part of a five-year £63m project.

EDS supports customers through more than 250 facilities around the world, but Kruger said the hardware, software and service methods it uses sometimes differ from location to location. Many EDS customers have their own facilities around the world and want more consistency, she added.

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