Kent County Council (KCC) has signed a deal with Siemens to implement converged IP telephony and unified communications.
The council selected the Openscape Unified Communications Server architecture following a tendering process which began last year. The contract value was not disclosed.
The new advanced communications technology will assist Kent's flexible working practices and the council hopes it will support its green agenda by reducing travel requirements.
Lisa Beck, head of ICT operations at Kent County Council, said the authority sought a partner that appreciated the efficiency-saving challenges currently facing local councils.