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M&S finance director quits a day after new boss starts

Angelica Mari

The man in charge of reversing Marks & Spencer's online fortunes has resigned a day after the new chief executive Marc Bolland started in the job.

Finance director Ian Dyson had been tasked with driving forward the business in the UK and internationally in a major new project which included revitalising the way M&S deals with its customers through the web.

Launched last year, the project dubbed '2020- Do the Right Thing', saw the start of a major online overhaul last summer which included the introduction of international delivery, a wine club and improved multichannel capability to mitigate the potential risk of client dissatisfaction when buying online.

Dyson's responsibilities also included overseeing investment in systems and infrastructure to improve transportation of goods produced overseas directly to all M&S markets without the need to first come through the UK. This was expected to reduce export costs and speed up distribution.

"I would like to thank Ian for the significant contribution he has made to M&S over the last five years and wish him well with his future career. His leadership of the team driving Project 2020, our investment in infrastructure, will stand the business in good stead in years to come," said the retailer's chairman, Stuart Rose.

Dyson is joining debt-ridden leisure group Punch Taverns as chief executive in a move he described as a "very exciting opportunity and one I couldn't ignore."

The move is seen by some industry commentators as unsurprising, given that Dyson was one of the internal contenders for Bolland's job.


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