More than half of the companies in the study said IT is key to business innovation.
IT departments need to develop better links with the business to share innovation. This means holding forums with business users to present the latest technologies and their potential use.
"Developments such as Web 2.0, social networks, RFID, internet mobile and search engines are strong sources of innovation for most companies. Thus CIOs are at the heart of the company innovations as innovation will often be technology-driven. Business managers need to be aware of the potential that new technologies carry in terms of innovation and value creation. On the other hand, CIOs can and must contribute to the identification of added-value use of this potential," Capgemini said.
The research found that almost half of IT teams had organised visits to other companies to demonstrate the value of new technologies to business users.