IT management

Lessons from Lisbon: Reflections on a week at Web Summit

Russ Shaw, founder and CEO of Tech London Advocates and Global Tech Advocates, assesses the key takeaways of Web Summit 2021 Continue Reading

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• Russ Shaw, Tech London Advocates and Global Tech Advocates

CIO interview: Mia Sorgi, director of digital product and experience, PepsiCo Europe

A trial project using gesture-based technology to help customers order in restaurants is just one example of the pioneering digital innovations being explored by food and drinks giant PepsiCo Continue Reading

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• Mark Samuels

FTTH Council Europe calls on policymakers for measures to reap full-fibre rewards

Industry organisation with a mission to advance ubiquitous full-fibre connectivity across Europe welcomes publication of the European Commission’s latest ‘Digital economy and society index’ and calls for demand-side measures to boost take-up of fibre networks Continue Reading

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• Joe O’Halloran, Computer Weekly

How can specialist retailers get closer to their customers?

In many cases, a customer needs more than just picking an item off the shelf or opening a box left on the doorstep – they need domain expertise Continue Reading

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• Andy Randall, group COO, Halfords

NHSX and NHS Digital to merge with NHS England

Overhaul part of recommendations under a digital delivery review led by NHS Digital chair Laura Wade-Gery Continue Reading

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• Angelica Mari

Gartner: Why CIOs need to replan their roadmap

IT has always been about gaining more efficiency by automating processes, but greater efficiency doesn’t lead to a step change in business outcomes. Continue Reading

Can the tech community show us how to save the world?

In this week’s Computer Weekly, we report from the COP26 conference on how the tech world’s collaborative open source model could help tackle climate change. Gartner has urged IT leaders to rethink their role as business come to rely on digital technologies. And we ask if your office security is at risk as staff return. Read the issue now. Continue Reading

Home secretary urged to respond to concerns over EU travel systems

Priti Patel is challenged over the various issues relating to new border checks affecting UK residents travelling to the European Union, in aspects such as facial recognition and algorithmic profiling Continue Reading

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• Angelica Mari

6 steps to create a CIO-CEO strategic partnership

The pandemic pushed CIOs to the head of the C-suite table. Here's how they can keep that respect and power and create true partnership with their CEO. Continue Reading

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• Pam Baker

How CIOs can improve employees' digital fluency quotient

Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company. Continue Reading

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• Mary K. Pratt

Upcoming holidays prompt ransomware warning from authorities

Ransomware gangs know how calendars work, and may target their attacks around major holidays to take advantage of more people being off work, according to a new alert Continue Reading

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• Alex Scroxton, Security Editor

More wrongful convictions overturned in Post Office scandal

Seven more subpostmasters have been cleared after the Post Office charged them for crimes caused by its faulty Horizon software, taking the total of people wrongfully convicted to 72, with more to come Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Black Friday cyber warning for 4,000 card-skimming victims

NCSC warns thousands of small retailers that their websites are being exploited to steal customer data Continue Reading

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• Alex Scroxton, Security Editor

CIO interview: Karl Hoods, CDIO, Department for Business, Energy and Industrial Strategy

Moving to the cloud, developing staff skills and responding quickly to the pandemic – from a public sector IT leader’s perspective Continue Reading

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• Mark Samuels

DHSC reluctant to confirm details of digital delivery review

Sajid Javid heightens expectations around Wade-Gery review at NHS conference, but health department is unable to say when it might be delivered Continue Reading

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• Angelica Mari

UK holds international digital government conference

Countries convened to discuss digital transformation issues and the application to services of technologies such as AI and digital identity. Continue Reading

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• Angelica Mari

How advanced comms can gain an edge in the post-pandemic world

Advanced communications not only connects the real world to the digital world, but also enables a hybrid and more environmentally friendly world of work Continue Reading

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• Joe O’Halloran, Computer Weekly

Subpostmasters asked to withdraw support for Post Office scandal inquiry

Subpostmaster campaign group founder calls for members to withdraw support for public inquiry into Horizon IT scandal over lack of adequate compensation Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Why is Emotet back, and should we be worried about it?

The sudden reappearance of Emotet this week has security teams on high alert, but do we need to be worried about its return, and what should we be doing about it? Continue Reading

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• Alex Scroxton, Security Editor

UK government announces safety tech challenge fund winners

The Safety Tech Challenge Fund winners will now develop technologies to limit the spread of child abuse material in encrypted environments, which the government has claimed will not be repurposed for other uses Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Cloud storage compliance pitfalls: Post-pandemic and post-Brexit

We look at the key areas of cloud storage compliance that can trip you up, with shared responsibility with cloud providers and data residency among the most important Continue Reading

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• Stephen Pritchard

GCHQ, NSA chiefs recommit to counter cyber threats

UK and US intelligence services reaffirm a joint commitment to disrupt and deter new and emerging cyber threats Continue Reading

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• Alex Scroxton, Security Editor

UK government enshrines law to strip out ‘high-risk’ suppliers’ tech from networks

UK Telecommunications (Security) Act receives Royal Assent, mandating stronger legal duties on telecoms firms to protect the UK’s networks and giving the government new powers to control use of high-risk suppliers Continue Reading

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• Joe O’Halloran, Computer Weekly

How Axa drives digitisation forward

Digital transformation is not a one-shot project – it’s a continuous and evolving process that requires a mindset change in IT management Continue Reading

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• Cliff Saran, Managing Editor

Memento ransomware gang quick to retool for ‘optimum’ outcome

The operators of a new ransomware called Memento are quick to retool for ‘success’ if they run up against a competent defender, says Sophos Continue Reading

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• Alex Scroxton, Security Editor

Alert over spate of Iran-linked BitLocker attacks

A joint advisory from western cyber agencies warns of a campaign of ‘ongoing malicious activity’ by an Iran-linked APT group exploiting BitLocker to extort its targets Continue Reading

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• Alex Scroxton, Security Editor

Sky ECC provided free cryptophones to a Canadian police force

Internal emails disclosed in a US court show how Sky Global supplied sample encrypted phones to a Canadian police force before its phone users became subject to an international police investigation Continue Reading

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• Bill Goodwin, Computer Weekly

Six more former subpostmasters have convictions overturned

A total number of 65 subpostmasters have now had criminal convictions overturned in Post Office Horizon scandal Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

AstraZeneca looks at the bigger picture in enterprise social media

How do you work with people in different time zones and from different cultures and what happens when people leave the company? Continue Reading

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• Cliff Saran, Managing Editor

Cryptophone supplier Sky Global takes legal action over US government website seizures

Canadian tech company Sky Global has filed a legal motion claiming that the US government unlawfully seized the company’s internet sites following police investigations into the use of its cryptophones by organised crime Continue Reading

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• Bill Goodwin, Computer Weekly

Security startups line up on Cyber Runway

Some 108 cyber security startups representing the UK’s most cutting-edge innovators are to join Plexal’s Cyber Runway accelerator Continue Reading

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• Alex Scroxton, Security Editor

Zero-days: The next element of the service-based cyber economy?

Digital Shadows researchers have reported on the emergence of zero-days as a service, which could be the next big thing in the cyber criminal underworld Continue Reading

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• Alex Scroxton, Security Editor

HMRC should boost data analytics capability, says NAO report

Department urged to develop its current set-up to better manage the range of taxpayers’ needs it encounters Continue Reading

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• Angelica Mari

Out of the shadows: The rise of ethical hackers in 2021

Ethical hackers working on the Bugcrowd platform have saved organisations almost $30bn in risk during the Covid-19 pandemic, as the community sheds old stereotypes Continue Reading

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• Alex Scroxton, Security Editor

Cloud repatriation: Five reasons to repatriate data from cloud

We look at key drivers of cloud repatriation, including cost, compliance, issues around latency and data gravity, reversing poorly planned moves to the cloud, and supplier failure Continue Reading

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• Stephen Pritchard

ONS data points to rise in UK tech employment for women

Female professionals accounted for 71% of the new jobs created between June and September 2021 Continue Reading

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• Angelica Mari

Post Office agrees to share privileged legal information with Horizon scandal inquiry

The Post Office will waive professional legal privilege for documents relating to legal advice it received regarding subpostmaster prosecutions Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

GovTech to enhance Government on Commercial Cloud

GCC 2.0 will include improvements in user onboarding and provide single credential access to public cloud services and engineering tools, among other areas Continue Reading

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• Aaron Tan, TechTarget

One-fifth of NCSC-supported cyber incidents linked to Covid-19

National Cyber Security Centre has helped to thwart multiple cyber incidents that could have seriously disrupted the UK’s response to the pandemic Continue Reading

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• Alex Scroxton, Security Editor

Tech suppliers chosen for £5bn NHS digital records framework

A pool of 46 firms has been selected to deliver digital document solutions and associated hardware and software Continue Reading

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• Angelica Mari

Security Think Tank: SASE – more than the sum of its parts?

Airbus Cybersecurity’s Paddy Francis asks what makes an integration of the various components of SASE more the sum of their parts, and what are the benefits and pitfalls? Continue Reading

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• Paddy Francis

NHS Digital announces sustainability pledge

NHS Digital outlines its commitments and plans to tackle the net-zero challenge, including a new approach to cloud hosting Continue Reading

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• Angelica Mari

IBM readies System Two modular quantum architecture

127-qubit Eagle represents IBM’s last System One quantum computer design. Scaling to more qubits requires multiplexing and modularity Continue Reading

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• Cliff Saran, Managing Editor

Ron Thompson, CDO, Nasa: Mind the data gap

Data is the crown jewels of business, but is often siloed. We speak to the chief data officer at Nasa about developing a data integration culture Continue Reading

How cosmetics retailer Lush authenticates with ease

In this week’s Computer Weekly, we find out how Lush has modernised user authentication, governed by a desire to care for customer data. We also talk to the chief data officer at Nasa about data as a strategic asset, and the ground of better decision-making. And we foreground a call for the government and the Post Office to compensate victims of the Horizon computer system without delay. Read the issue now. Continue Reading

Medtronic ups ante in digital health

Medtronic wants a slice of the burgeoning digital health market and is teaming up with startups and other organisations in Asia-Pacific’s healthcare ecosystem to raise its game Continue Reading

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• Aaron Tan, TechTarget

UK government proposes new rules for digital supply chain security

Proposals could see IT service providers legally required to adhere to the NCSC’s Cyber Assessment Framework, among other things Continue Reading

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• Alex Scroxton, Security Editor

Video firm gets Qumulo scale-out NAS and super-fine metrics

Cognacq-Jay Image shunned Scality and Isilon to get Qumulo scale-out NAS for extremely elastic video workloads and built fine-grained metrics to troubleshoot complex processes Continue Reading

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• Yann Serra, LeMagIT
• Antony Adshead, Storage Editor

Openreach in consultation over next stage in transition to fibre

BT-owned UK broadband provision firm accelerates plan to stop selling copper-based broadband and traditional voice services, aiming to use five pilot areas to develop and test approaches for mass-migrating end-users to new digital offers Continue Reading

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• Joe O’Halloran, Computer Weekly

General Motors restructures IT to develop $25bn software business

Carmaker has divided its IT function, one part focusing on the back office, the other on its software-defined business opportunity Continue Reading

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• Cliff Saran, Managing Editor

Government bodies refuse FOI requests on basis of misleading database search times, says academic

The Information Commissioner’s Office tells tribunal it would need to bring in external experts to search data using an Excel spreadsheet Continue Reading

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• Bill Goodwin, Computer Weekly

Social value not yet fully embedded in procurement practices

Social value procurement rules are designed to diversify the public sector’s supplier base while providing society with wider collective benefits, but are yet to be fully introduced Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Convictions of eight former subpostmasters in Scotland under review

The Scottish Criminal Cases Review Commission is investigating eight potential miscarriages of justice linked with faulty Post Office IT system Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

CaixaBank system normal after migration of millions of customer accounts

Spain’s CaixaBank has successfully completed the migration of millions of Bankia customers to its systems Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Security Think Tank: What to find out before investing in SASE

Petra Wenham of the BCS shares her thoughts on what organisations need to consider as they investigate whether or not to invest in secure access service edge technology Continue Reading

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• Petra Wenham

Nominations open for Computer Weekly Innovation Awards APAC 2022

Computer Weekly is looking for nominations for the annual Innovation Awards to honour digital transformation initiatives in Asia-Pacific that have transformed organisations in seven industries Continue Reading

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• Aaron Tan, TechTarget

Royal Navy gets £100m electronic warfare boost

Contract will see new technology deployed to bolster the UK's radar detection capabilities for the Royal Navy Continue Reading

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• Angelica Mari

New law needed to rein in AI-powered workplace surveillance

MPs and peers call for new legislation to regulate the growing use of artificial intelligence in the workplace, which is being used to surveil workers’ performance and behaviour Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Ofcom introduces rules to ease rural broadband development

UK comms regulator aims to address key issue preventing proliferation of gigabit broadband to hard-to-reach places Continue Reading

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• Joe O’Halloran, Computer Weekly

Oversight of biometrics and surveillance should not go to ICO

Biometrics and surveillance camera commissioner Fraser Sampson has panned the UK government’s proposed plan to absorb the functions of those roles under the remit of the information commissioner Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

Cost reduction is still the biggest driver of banks’ cloud adoption

More than 80% of banks now have a clear cloud strategy following a injection of urgency during the Covid-19 pandemic Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

BT applies Covid-19 R number modelling to threat response

A prototype cyber security tool developed at BT uses epidemiological principles to detect and respond to cyber threats Continue Reading

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• Alex Scroxton, Security Editor

LOTI to develop data ethics governance approach for London

The technology and innovation office is working on the elements needed to ensure ethical standards in data projects in the capital’s boroughs Continue Reading

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• Angelica Mari

CaixaBank to complete IT integration of Bankia in two days

Spanish bank embarks on a massive migration of customer accounts following merger Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Government publishes research on maritime technology sector

The report outlines opportunities and recommendations for the industry in areas such as autonomous systems and artificial intelligence Continue Reading

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• Angelica Mari

IT Priorities 2022: APAC enterprises invest in digital future

Nearly two-thirds of enterprises in Asia-Pacific plan to increase their IT budgets next year in areas such as cloud computing and cyber security to secure their digital future Continue Reading

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• Aaron Tan, TechTarget

Why the CIO-CFO relationship is key to digital success

CIOs and CFOs haven't always gotten along. But with digital transformations now dominating budgets, business success depends on their ability to work together. Continue Reading

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• Mary K. Pratt

Vodafone anchors CityFibre nationwide network for UK full-fibre leadership

Strategic partnership expanded to anchor nationwide roll-out of full-fibre gigabit broadband to up to eight million homes, with long-term volume commitments Continue Reading

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• Joe O’Halloran, Computer Weekly

Cambridge Quantum tackles rail optimisation for German operator

Among the promises of quantum computing is to run combinational optimisation for tasks such as complex train scheduling to minimise disruption Continue Reading

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• Cliff Saran, Managing Editor

HPE’s Aruba networking unit hit by cyber attack

Undisclosed threat actor compromised data buckets used to run the Aruba Central cloud environment using a stolen access key Continue Reading

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• Alex Scroxton, Security Editor

How the tech sector can lead the green revolution

Tech has often been highlighted as a contributor to climate change, but technology innovation will be central to achieving a net-zero economy Continue Reading

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• Julian David, TechUK

Building bridges to better diversity

Tibco CIO Rani Johnson describes how the C-suite need to make themselves uncomfortable if they are to increase diversity in their organisations Continue Reading

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• Rani Johnson

Post-Covid tech world to see 89% of UK tech operations hosted off-premise

Leading UK ISP releases research showing that emergence of the hybrid era means that dependence on on-premise infrastructure to support a full capacity office is no longer required Continue Reading

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• Joe O’Halloran, Computer Weekly

Green energy Cray supercomputer to power weather predictions

HPE is building a supercomputer that will be shared by four European meteorological services Continue Reading

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• Cliff Saran, Managing Editor

Finance ombudsman overturns more than three-quarters of bank decisions on APP fraud

The financial services ombudsman is siding with customers in over 75% of complaints against banks that refuse to repay losses to authorised push payment fraud Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Scale of crime-as-a-service economy a growing concern, say researchers

The cyber criminal underground continues its evolution towards a service-based economy Continue Reading

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• Alex Scroxton, Security Editor

CIO interview: Ralph Munsen, CIO, Warner Music Group

As organisations put more and more IT assets into the cloud, it makes more sense to manage networks cloud natively, says Warner Music CIO Continue Reading

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• Cliff Saran, Managing Editor

The ICO is right to push back against government meddling

Some criticisms of the ICO are justified, but the answer to that is not to give Whitehall more oversight over the data protection regulator, argues legal expert Edward Machin Continue Reading

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• Edward Machin

Northumbria University enters next phase in developing a shoebox-size comms satellite

Researchers are collaborating on a new satellite system based on shrinking laser communications into a device no bigger than a shoebox Continue Reading

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• Cliff Saran, Managing Editor

CW Benelux: Dutch IT company rips up the HR rule book for better work-life balance

One Dutch tech firm has used learnings from the pandemic to rip up its HR rule book and implement an official work-from-home policy. In fact, Infolearn has gone further than hybrid working, with a personal mobility budget for staff and a four-day working week, all with retention of full-time salary. Also in this issue, read how Dutch education administrators appear to be underestimating the threat of cyber crime. Continue Reading

Bank of England loses 161 computing devices in three years

Bank cannot account for phones, laptops and tablets that have gone missing over the past three years Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

Lloyd v Google Supreme Court verdict brings end to privacy class actions against big tech in UK

A ruling by the Supreme Court has left it financially unviable for individuals to bring class actions in the UK against big tech companies for privacy breaches Continue Reading

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• Bill Goodwin, Computer Weekly

Zero trust: Now is the time

The cyber security industry has been talking about a zero-trust approach to security for just over a decade, but now it’s time to move towards full implementation because it is more appropriate than ever, and it is rapidly gaining support from suppliers Continue Reading

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• Warwick Ashford, Senior analyst

Stockholm and Copenhagen: Different IT innovation journeys, similar success

Swedish and Danish capitals have build compelling tech startup success stories, and now rub shoulders with the likes of San Francisco Continue Reading

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• Matthew Staff

APAC expert guide to cloud migration

In this expert guide on cloud migration in Asia-Pacific, we highlight the key considerations and strategies that enterprises can take when moving their workloads to public cloud Continue Reading

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• Aaron Tan, TechTarget

Dutch IT firm transforms HR policy built on lessons from pandemic

 Continue Reading

Traditional banks could get revenue boost if they copy digital challengers

Traditional banks could see huge sales increases if they adopted the business models of their digital challengers Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA

November Patch Tuesday drop fixes bugs in Excel, Exchange Server

Another relatively light Patch Tuesday drop from Microsoft addresses 55 vulnerabilities, two of them already being exploited Continue Reading

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• Alex Scroxton, Security Editor

EU artificial intelligence regulation risks undermining social safety net

Europe’s proposed artificial intelligence regulation will not adequately protect people from European governments' increasing use of the technology in social security decisions and resource allocation, says Human Rights Watch Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

CIOs: Time to drop the efficiency conversation

At this time of year CIOs are often looking ahead to the new year to plan the IT projects they want to complete during 2022. According to Harvey Nash's Digital leadership report, company boards ... Continue Reading

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• Cliff Saran, Managing Editor

CIO interview: Graeme Hackland, CIO, Williams F1

The Formula One CIO has made big changes to IT over the last few years, helping the F1 team to move forward through cloud-driven business transformation Continue Reading

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• Mark Samuels

What Norwegians are learning as they pioneer autonomous ships

Norway is leading the world in developing autonomous ship technology – and the world should pay attention to its latest developments Continue Reading

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• Pat Brans, Pat Brans Associates/Grenoble Ecole de Management

Digital surveillance of remote workers may increase enterprise risk

From productivity tools to security threats, we explore how digital surveillance is forcing remote workers towards shadow IT Continue Reading

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• Matthew Staff

How to manage endpoint security in a hybrid work environment

The future of the workplace is clearly hybrid, but this has untold implications around endpoint security. How can businesses overcome these? Continue Reading

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• Nicholas Fearn

Cisco aims to conquer complexity in hybrid world of work

Network tech and services giant Cisco unveils solutions designed to simplify complex environments as the world embraces flexible ways of working, giving global view of SaaS application health and outages map Continue Reading

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• Joe O’Halloran, Computer Weekly

Yoti develops age estimation algorithm for under-13s

Age estimation technology developed by Yoti is being pitched as a way of helping social media platforms and other online businesses protect younger internet users from harm Continue Reading

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• Sebastian Klovig Skelton, Data & ethics editor

The Secret IR Insider’s Diary – this is not a fashion show

In the latest pages taken from their diary, the Secret IR Insider reveals why organisations should be worried about every threat, not just the latest and greatest Continue Reading

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• The Secret IR Insider, Check Point

NHS gets £250m boost to accelerate digital diagnostics plan

NHS funding aimed at enabling faster detection of health conditions and reducing waiting times Continue Reading

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• Angelica Mari

What’s up with Wotsits, Quavers and Monster Munch?

IT failure leads to shortages of popular UK crisps on supermarket shelves resulting in extraordinary price hikes on eBay Continue Reading

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• Cliff Saran, Managing Editor

Standard Chartered picks Starling Bank tech for product launch

Standard Chartered able to quickly launch new product through fintech platform Continue Reading

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• Karl Flinders, Chief reporter and senior editor EMEA