Information technology (IT) in Australia & New Zealand
Read the latest news and trends about information technology (IT) in Australia and New Zealand. Find valuable resources on IT management topics, including security, data storage, backup and recovery, networking, data centre, cloud computing, mobile technology, virtualisation, big data, virtual machines, enterprise software and more.
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News
18 Jul 2024
Neo4j eyes GenAI workloads in APAC
Neo4j is targeting GenAI workloads in the fast-growing APAC market by leveraging knowledge graphs to improve the accuracy and explainability of large language models Continue Reading
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News
17 Jul 2024
How iProov is fending off deepfake fraud
Facial biometrics and controlled illumination can detect liveness, verify identities and help prevent deepfake attacks Continue Reading
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News
11 Apr 2018
Australia needs to plug innovation gap
Being at the crossroads of technological change, Australia should decide if it wants to be a producer of cutting-edge applications or be contented with just being a user of technology Continue Reading
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News
10 Apr 2018
What Amazon’s ideal robot looks like
Robots should be available at the fingertips and work in tandem with humans and other machines to improve task efficiency, says the chief technologist of Amazon Robotics Continue Reading
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News
09 Apr 2018
Microsoft teams up with Japan’s JRCS on mixed reality
Software giant Microsoft has partnered with a Japanese supplier of maritime systems to test the use of HoloLens headsets for training and maintenance work Continue Reading
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Blog Post
06 Apr 2018
Enterprises will be watching how this luggage tracker works
Asset tracking is arguably the lowest-hanging use case that enterprises can consider in testing the potential of the internet of things (IoT). From airport operators to mining companies, the use of ... Continue Reading
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News
05 Apr 2018
Microsoft outlines approach to intellectual property
Enterprises will own patents and industrial design rights that result from new technology jointly developed with Microsoft, among a raft of intellectual property principles unveiled by the software giant Continue Reading
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Feature
04 Apr 2018
Inside Red Hat’s open culture
The open source stalwart’s culture of transparency, openness and collaboration has been instrumental to its success as one of the world’s most successful software companies Continue Reading
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Feature
04 Apr 2018
How Australian enterprises are unifying business communications
Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants Continue Reading
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News
02 Apr 2018
Lawyers more influential than IT staff in cloud deployments
Traditionally considered risk-adverse, lawyers are twice as more influential than in-house technology staff about cloud, research finds Continue Reading
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News
29 Mar 2018
Most airports not protected from cyber threats
The chairman of the Israel Airports Authority paints a dismal picture of the state of cyber security in aviation, and offers advice on what can be done to avert the next disaster Continue Reading
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News
28 Mar 2018
AWS ups ante on cloud services for Australian government
Cloud supplier AWS says government agencies can now assess the prospect of running protected workloads, following an independent cloud security assessment Continue Reading
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Blog Post
28 Mar 2018
Australian broadcaster live-streamed Winter Olympics with AWS
It would take someone over five million years to watch the amount of video carried across IP networks each month in 2021 – that’s how much video content we’ll be consuming over the next few years. ... Continue Reading
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News
23 Mar 2018
Private sector over-investing against nation-state attacks
The creator of a routing technique that protects the domain name system says the money spent on guarding against nation-state actors could have been better used for other purposes Continue Reading
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News
22 Mar 2018
Colt pioneers blockchain in telco voice wholesaling
Colt Technology Services and Hong Kong Telecom’s international unit PCCW Global teamed up to trial the use of blockchain in wholesale voice settlements Continue Reading
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Blog Post
22 Mar 2018
Alibaba’s dual-mode SSD platform raises bar for storage performance
The growing use of artificial intelligence and big data has put a strain on hyperscale datacentres, particularly traditional, standardised storage infrastructure that has been unable to adapt to ... Continue Reading
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News
20 Mar 2018
Australia, ASEAN deepen links on smart cities and digital trade
Besides fostering smart city development across Southeast Asia, Australia and ASEAN will also support the use of digital trade standards across the region’s booming e-commerce market Continue Reading
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News
19 Mar 2018
Australia pilots visa scheme to ease talent crunch
The Global Talent Scheme follows the government’s move to scrap the 457 visa, but industry watchers say smaller companies will struggle to meet its salary threshold Continue Reading
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News
19 Mar 2018
How airlines are gearing up for the digital shift
Asian carriers are counting on personalised services, blockchain-enabled loyalty programmes, automation and predictive maintenance to lower costs and improve passenger experience Continue Reading
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Blog Post
16 Mar 2018
Data wants to be free
In a world where data is more readily available than ever, having analytical skills that will help you to make sense of data in day-to-day tasks is instrumental in career progression. But going by ... Continue Reading
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Opinion
16 Mar 2018
Australian firms need to move faster in the digital age
Just over a tenth of IT professionals in Australia say their companies can roll out a new product in less than three months, despite operating in fast-moving markets with digitally savvy customers Continue Reading
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News
14 Mar 2018
Amazon Rekognition goes live in AWS Sydney region
The cloud-based AI service from Amazon Web Services has already drawn a diverse set of Australian businesses, paving the way for greater adoption of AI in Australia Continue Reading
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News
14 Mar 2018
APAC security chiefs expect imminent attack on critical systems
Nearly 70% of cyber security leaders in the APAC region believe a major attack affecting critical infrastructure across multiple countries will happen in the next two years, a survey reveals Continue Reading
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News
08 Mar 2018
Kiwi airport testing avatar service to ease staff workload
Auckland Airport is testing an AI-powered avatar at the arrivals area to answer biosecurity questions from travellers Continue Reading
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News
07 Mar 2018
Developed APAC countries well-poised for the cloud
With strong policies in data protection and cyber security, Japan, Australia and Singapore are among countries that are most prepared to reap the benefits of the cloud Continue Reading
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News
01 Mar 2018
ANZ organisations grappling with cloud outages
A majority of organisations from Australia and New Zealand admitted in a survey that they had not fully evaluated the impact of cloud outages which were longer than they had expected Continue Reading
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News
26 Feb 2018
OpenStack gains early foothold in Australia
Although the open source technology has its cheerleaders, OpenStack has yet to crack Australia’s mainstream and challenge the market share of proprietary cloud suppliers Continue Reading
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News
22 Feb 2018
Hitachi Vantara ups ante on industrial IoT
Potential internet of things powerhouse believes its deep expertise in operational technology will give it a leg up over traditional IT rivals Continue Reading
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News
21 Feb 2018
Digital economy to make up 60% of APAC’s GDP by 2021
The surge in GDP contribution will come as more organisations shift from digital transformation initiatives aimed at shoring up productivity towards digital product development Continue Reading
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News
15 Feb 2018
Dell EMC’s IoT revenue in APAC surpasses $1bn
The milestone in Dell EMC’s internet of things revenue underscores the APAC region’s rapid uptake of sensors and other IoT devices in industries and smart city projects Continue Reading
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News
14 Feb 2018
Australia’s national payment system will ease peer-to-peer payments
New Payments Platform is expected to accelerate the decline of cash and cheques in Australia, as well as simplify invoicing for businesses through overlay services Continue Reading
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E-Zine
13 Feb 2018
CW ANZ: Prepare for EU data law
Faced with the double whammy of complying with Australia’s upcoming data breach notification requirement and Europe’s new data protection regime, Australian firms are behind where they need to be in their compliance efforts. In this month’s edition of CW ANZ, find out how Australian organisations are getting ready for the GDPR, the challenges they are facing in meeting two new laws at the same time, as well as what they need to do to achieve their compliance goals. Read the issue now. Continue Reading
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Blog Post
13 Feb 2018
Extending the shelf-life of enterprise mobile devices
With more businesses expecting enterprise-grade mobile devices to last longer than the average consumer smartphone replacement cycle, keeping those devices secure is a growing challenge. According ... Continue Reading
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News
12 Feb 2018
APAC fintech market set to bloom
Government support, the rise of digital payments and a new breed of financial services will put the region’s financial technology market in overdrive over the next few years Continue Reading
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Opinion
08 Feb 2018
Mobile biometrics set to be game-changer in APAC
Telcos, financial institutions and other industry players risk losing market share if they do not keep up with the demand for security, convenience and mobility Continue Reading
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News
04 Feb 2018
APAC business leaders divided on impact of AI
Around half of business leaders in the APAC region do not think they will have greater job satisfaction by offloading work to machines, or see a need for machines to decipher between good and bad commands Continue Reading
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News
01 Feb 2018
Australia needs to invest more in R&D to move forward
Innovation and Science Australia has made 30 recommendations for the government to consider if the nation is not to become a global backwater Continue Reading
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News
31 Jan 2018
Australia’s internet speeds limiting productivity
Australia’s broadband networks, already among the world’s slowest, could be further strained by the emergence of virtual and augmented reality Continue Reading
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News
31 Jan 2018
What CIOs need to watch out for in digital transformation
IT head honchos will need to consider new performance indicators, adopt an embedded digital business model and build up an enterprise-wide digital platform to avoid digital deadlock Continue Reading
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News
31 Jan 2018
Data breach disclosure law will lift Australia’s cyber security game
New rules underscore Australia’s recent efforts to tackle cyber security challenges on the local and international stage Continue Reading
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E-Zine
30 Jan 2018
CW ANZ: Keeping pace
More Australian organisations are turning to business intelligence (BI) and analytics to simplify reporting requirements, even as adoption of such tools varies across the Asia-Pacific region. In this month’s edition of CW ANZ, we take a look at areas where BI and analytics tools can have the most impact on business growth in Australia. Also, read more about why AI will become the killer application that will drive cloud computing forward, the evolution of microservices, as well as Australia’s budding supercomputing capabilities. Read the issue now. Continue Reading
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News
22 Jan 2018
Taking complexity out of cyber security
The key to improving the cyber security posture of organisations is to keep complexity at bay, according to a senior Microsoft executive Continue Reading
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News
21 Jan 2018
Telstra invests in two new submarine cables to bolster Asia-US connectivity
The Hong Kong Americas and Pacific Light Cable Network cables will provide more robust connectivity to support the Asia-Pacific region’s growing internet traffic Continue Reading
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Blog Post
18 Jan 2018
What type of CISO are you?
Software and silicon design company Synopsys has just published an interesting report that classifies chief information security officers (CISOs) into four archetypes or what it calls “tribes”. ... Continue Reading
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News
17 Jan 2018
Australia’s Citic Pacific Mining uses IoT to track vehicles
Perth-based iron-ore mining giant has implemented an analytics and internet of things system from SAP to track its assets and shore up operational efficiency Continue Reading
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News
17 Jan 2018
Davos: Disintegration of the internet could create economic turmoil
Politicians and business leaders will discuss the risks posed by fake news, cyber attacks, and artificial intelligence to jobs, political stability and global security, at the World Economic Forum in Davos Continue Reading
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News
16 Jan 2018
Telstra adds narrowband capability to its IoT network
Australian telco claims to be one of the first in the world to support both narrowband internet of things and Cat M1 technologies Continue Reading
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News
08 Jan 2018
IT Priorities 2018: ANZ ups ante on cloud services and software
Organisations in Australia and New Zealand are bullish on IT spending, particularly in cloud infrastructure services, cloud applications and all-flash storage arrays Continue Reading
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News
04 Jan 2018
Intel, Nokia prepping APAC telcos for 5G wave
The two tech firms are among others that have been working with telcos across the Asia-Pacific region to test 5G technologies and applications Continue Reading
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News
25 Dec 2017
Top 10 Australia IT stories of 2017
Australia capped the year with a slew of game-changing technology initiatives, from bolstering its supercomputing infrastructure and productivity of police officers to outlining an ambitious space programme Continue Reading
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News
22 Dec 2017
Air New Zealand to trial digital translation technology
Airline becomes one of the first companies to try out a business case for Google's real-time translation technology Continue Reading
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E-Zine
20 Dec 2017
CW ANZ: Riding the wave of enterprise mobility
Australia is one of the most advanced markets in the world in adopting mobility initiatives to improve employee productivity, customer service and the bottom line. In this month’s edition of CW ANZ, we take a look at how Australian organisations are faring in driving mobility initiatives, the challenges they have been facing and what lies ahead. Also, read more about Australia’s space ambitions and 5G developments across the Asia-Pacific region. Read the issue now. Continue Reading
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News
19 Dec 2017
Australia’s Kogan.com breaks IT silos
E-commerce company used to run separate systems across different business functions, but has implemented an SAP system to streamline operations Continue Reading
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News
10 Dec 2017
Australian genome researchers solving big data problems
Researchers at the Commonwealth Scientific and Research Organisation have developed a cloud-based tool to look for the needle in a haystack in what they have described as the "datafication of everything" Continue Reading
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Opinion
06 Dec 2017
How to attract investors for your enterprise software startup
Are you looking to find an investor for your enterprise software company? This expert advice explains what investors will be looking to find in an innovative software business seeking backing Continue Reading
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News
04 Dec 2017
Australia-Singapore submarine cable connection cut again
The damage to the SEA-ME-WE3 cable took place more than 1,000 km from Singapore, affecting Australian internet users who can expect increased latency to Asian destinations Continue Reading
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News
30 Nov 2017
Top IT predictions in APAC in 2018
A “mega cloud” that weaves together multiple private and public clouds, along with the use of AI to perform data-driven “thinking tasks”, could emerge next year Continue Reading
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News
28 Nov 2017
IoT and artificial intelligence dominate APAC tech landscape in 2017
Businesses across the APAC region have started to dip their toes into AI and the internet of things to improve operations and stay competitive Continue Reading
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Video
28 Nov 2017
Lauri Love: how reformed hackers halted the WannaCry virus
Lauri Love presents a compelling story of the WannaCry malware that nearly brought down the NHS, and the behind the scenes work of former hackers, and security researchers that helped to prevent lives being lost. Love is facing extradition to the US after allegedly taking part in a hacking protest over the death of internet pioneer Aaron Swartz, who faced jail for using a hidden computer to downloading academic journals at MIT. Continue Reading
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E-Zine
15 Nov 2017
CW ANZ: On cyber alert
Achieving any form of computer security is an uphill task, costing Australian companies time and money with no prospect of a reprieve any time soon. In this month’s CW ANZ, read about the state of cyber security in Australia, Telstra’s efforts to help enterprises improve their cyber security posture, and how Australian organisations can keep up with the demands of cyber security. Also, find out why unsanctioned cloud apps continue to be a major bugbear among security chiefs in Australia. Continue Reading
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News
15 Nov 2017
How the biggest cyber security disasters could have been avoided
The headline-grabbing breaches that hit Accenture and Equifax in 2017 could have been averted had basic cyber hygiene been in place Continue Reading
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News
23 Oct 2017
Microservices are about organisational change
Microservices technology can pave the way for companies to decentralise the way they build software to deliver innovation and reduce the cost of failure Continue Reading
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News
04 Oct 2017
How Australia is tackling cyber crime
Telcos such as Telstra and industry associations in Australia are chipping in to help enterprises that are being targeted by cyber criminals with phishing and social engineering exploits Continue Reading
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E-Zine
22 Sep 2017
CW ANZ: Cloud ERP on the rise
By adopting cloud-based enterprise resource planning (ERP) software, Plaut IT was freed to focus on its customers rather than its computers. In this month’s issue of CW ANZ, read more about why Australian companies are adopting cloud ERP, the adoption of blockchain in Australia and why an Aussie web hosting company is merging with a Singapore firm in its regional expansion plans. Read the issue now. Continue Reading
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News
19 Sep 2017
Veritas takes stock of data management play
Software supplier Veritas says it has delivered on its promises but there is still work to do in realising its data management vision Continue Reading
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News
22 Aug 2017
SAP Ariba gaining ground in APAC
Companies like Woolworths and DuluxGroup in Australia are using the cloud-based service to reduce procurement costs and risks Continue Reading
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E-Zine
17 Aug 2017
CW ANZ: Get to grips with IoT
Two in five Australian households now use at least one internet of things (IoT) device to control or monitor anything from security to energy use. While IoT may have benefited industries such as oil and gas, issues such as connectivity are holding back adoption in Australia. In this month’s CW ANZ, we look at the state of adoption of IoT in Australia and efforts that have been undertaken to address adoption barriers. Also, read more about OVH’s plans to expand its footprint in Asia-Pacific (APAC) with a new datacentre in Sydney and Singapore, along with a regional headquarters in Melbourne. Read the issue now. Continue Reading
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News
14 Aug 2017
Higher IT salaries in Australia and New Zealand amid talent crunch
IT professionals in Australia and New Zealand are earning more compared with last year, a TechTarget survey has found, but more needs to be done to address the gender gap Continue Reading
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News
03 Aug 2017
Keeping Australia’s aeromedical service connected to the cloud
The Queensland section of the Royal Flying Doctor Service has improved its access to cloud apps without spending more on bandwidth Continue Reading
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E-Zine
19 Jul 2017
CW ANZ: Cyber security plan bears fruit
Australia’s Cyber Security Strategy, aimed at protecting citizens, companies and critical infrastructure, has made significant headway over the past year, but the jury is still out on its long-term impact. In this month’s CW ANZ, we take a look at the progress of Australia’s national cyber security blueprint and what else needs to be done to better protect Australia’s interests in the global cyber security landscape. Also, read about what the Australian government is doing to better guard public sector IT systems against cyber attacks. Continue Reading
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News
14 Jul 2017
Australia to push ahead with decryption plans
The Australian government remains undaunted in requiring tech firms to provide access to encrypted communications in law enforcement efforts Continue Reading
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News
13 Jul 2017
The dawn of a new era for Dell EMC
Dell EMC’s Paul Henaghan is no stranger to industry consolidation, having worked for tech companies that were acquired by Oracle and Software AG. Here, the president of Dell EMC in South Asia and Korea shares what it is doing to streamline its salesforce, his views of the hyper-convergence space and the company’s strategy for tackling the APAC market Continue Reading
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News
12 Jul 2017
Australia’s Whispir dials into global market
Fast-growing cloud-based communications service provider expects to more than double its workforce within a year, and grow its business in the double-digit range Continue Reading
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News
30 Jun 2017
Dreamscape to merge with Singapore hosting provider in regional expansion
The Australian hosting provider will tap Vodien’s infrastructure to address the needs of mobile-first businesses in Southeast Asia that are going online for the first time Continue Reading
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News
29 Jun 2017
Petya ransomware hits Aussie businesses
The latest ransomware attack has reached Australia’s shores, prompting calls to dump on-premise IT infrastructure for the cloud Continue Reading
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News
28 Jun 2017
Singapore authorities issue alert on Petya ransomware
The country’s emergency response team has called for users to boost their cyber defences as the Petya ransomware rages through IT systems in Asia and Australia Continue Reading
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News
21 Jun 2017
Pirated software used to spread malware in APAC
A regional study by a Singapore university has found that counterfeit software distributed through discs and file-sharing networks is plagued by malware Continue Reading
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News
20 Jun 2017
NTT Docomo turns to SAP Hana to boost customer experience
Japanese telco NTT Docomo rolls out in-memory database in eight months to analyse data from retail outlets and customer call centres in a bid to improve service levels Continue Reading
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News
16 Jun 2017
Australia’s decryption plan seen as untenable
Experts say efforts to get technology and social media firms to cooperate with the authorities in decrypting communications will be hard to achieve Continue Reading
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News
14 Jun 2017
Mobile data traffic in ASEAN, Oceania to grow 11-fold by 2022
The expansion of 4G and IoT networks in ASEAN and Oceania will lead to a data deluge and drive cellular subscriptions to new levels Continue Reading
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News
06 Jun 2017
Digital economy to contribute 7% of Australia’s GDP
Besides improving living standards, digital technologies could also lead to a resurgence of manufacturing in Australia Continue Reading
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News
01 Jun 2017
Australia’s Icon Group taps IBM Watson to boost cancer care
Watson for Oncology will provide oncologists with medical information and treatment options to support clinical decision making Continue Reading
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E-Zine
18 May 2017
CW ANZ: Machine thinking
In this month’s CW ANZ, we look at how artificial intelligence and machine learning is improving the way businesses fend off cyber attacks and better predict how customers react to marketing efforts. The growing interest in AI in ANZ has also turned Australia into a hotbed for data analytics, where consumers are making use of apps to find the cheapest fuel pumps. Read the issue now. Continue Reading
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News
17 May 2017
SAP wants to be cloud leader in APAC by 2020
The business software supplier expects its cloud portfolio to contribute at least a third of its revenues in a region that includes key markets such as Australia, Japan and Southeast Asia Continue Reading
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E-Zine
19 Apr 2017
CW ANZ: Immersed in cloud
In this month’s CW ANZ, we find out more about Australian marketing company Salmat’s plans to embrace a cloud-only operation after a successful project to replace highly customised on-premise systems with cloud-based software. Also, learn more about the problems that crowdsourcing service AirTasker had faced with its NAS systems, and the benefits it has reaped from its move to cloud storage. Read the issue now. Continue Reading
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News
06 Apr 2017
New subsea cable to connect Australia and Southeast Asia
The Indigo submarine cable will provide additional capacity to mitigate disruptions caused by fibre cuts, as well as meet the growing demand for internet services in the region Continue Reading
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News
05 Apr 2017
Australia’s Commonwealth Bank unveils data analytics platform
Free platform made available to bank’s customers at a time when only 34% of the country’s SMEs are making data-driven decisions Continue Reading
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News
31 Mar 2017
How IT can be more defensible
A renowned Google engineer calls for the IT industry to build devices capable of being defended and for enterprises to take a balance sheet approach in managing risks Continue Reading
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News
24 Mar 2017
Serco uses HR technology to cut recruitment bill
International outsourced services supplier Serco is investing in HR recruitment technology to help it hire 15,000 to 20,000 people a year Continue Reading
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News
24 Mar 2017
Cisco unveils new Spark collaboration platform in APAC
Spark will be the future platform for integrating all of Cisco’s collaboration technologies, according to a Cisco regional executive Continue Reading
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Feature
22 Mar 2017
Australian startups find their way in the cloud
Public cloud services have empowered Australian startups to scale up and go global from day one Continue Reading
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E-Zine
15 Mar 2017
CW ANZ: Take cover from cyber threats
In the latest issue of CW ANZ we focus on security, with analysis of why Australian organisations are not sold on cyber insurance. It certainly isn’t a lack of cyber attacks – Australia is, in fact, making cyber security headlines for the wrong reasons. We also take a look at the need for organisations to meet IoT security challenges head-on. Read the issue now. Continue Reading
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News
15 Mar 2017
APAC topped the world in number of cyber attacks in 2016
The prevalent use of pirated software is one of the possible reasons for the APAC region’s poor showing in Trend Micro’s annual study on the state of cyber security Continue Reading
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News
03 Mar 2017
Businesses blame rivals for DDoS attacks
Industrial sabotage is considered to be the most likely reason behind a distributed denial of service attack, a study has revealed Continue Reading
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News
24 Feb 2017
UK IT professionals wanted in New Zealand capital city as part of recruitment campaign
The government of New Zealand's capital city is looking for IT staff from around the world to address a skills shortage Continue Reading
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E-Zine
16 Feb 2017
CW ANZ: CIOs set sights on cloud-based infrastructure
Cloud computing will play an increasingly important role in the datacentres of organisations in Australia and New Zealand this year, with cloud-based infrastructure topping the list of IT projects planned by CIOs, according to Computer Weekly/TechTarget research of ANZ-based IT decision makers. This is not lost on suppliers. For example, the cloud services arm of Chinese e-commerce giant Alibaba opened a datacentre in Sydney last year. Australian organisations might welcome competition in the cloud infrastructure market after Amazon Web Services’ Sydney datacentre was unavailable for many hours after power was lost during a storm. Read the issue now. Continue Reading
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Feature
13 Feb 2017
Breaking the cyber kill chain
Traditional antivirus is no longer good enough for fileless malware attacks that don’t leave a trace Continue Reading
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News
09 Feb 2017
Case study: Australia’s Salmat to go cloud-only after getting a taste for the technology
Australian marketing company Salmat plans to move everything it can into the cloud following a highly successful initial SaaS implementation Continue Reading
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News
26 Jan 2017
Mixed feelings on Australian enterprise app market
The enterprise mobile app development market is attracting big money despite a lack of corporate appetite Continue Reading
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News
26 Jan 2017
Security spending leaving data vulnerable, study finds
Cyber breaches are increasing despite increased security spending, a study shows, highlighting that security investment decisions are not aligned with actual cyber threats Continue Reading
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News
23 Jan 2017
Singapore and Indonesia stand out for IT spend in Apac banking sector
Singapore is the top spender on IT for banking of all developed economies in the Apac region, while Indonesia has the fastest growth rate in IT spending Continue Reading
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E-Zine
19 Jan 2017
CW ANZ: The role of cognitive computing in data analytics
In this month’s CW ANZ, read why enterprises need to worry just as much – if not more – about the business implications, rather than the technical challenges, when implementing cognitive software. Read about the experiences of Dutch banking and financial services company Rabobank which has been using predictive analytics for years to predict which customers might default on their mortgage or abandon an account application midway through the process. We also take a look at why the future of Apple Pay Australia is still unresolved, how the Red Cross data breach has highlighted security shortcomings, and what Virgin Atlantic has gained from its use of Salesforce CRM software. Continue Reading