News

Managing IT and business issues

August 20, 2019 20 Aug'19
Buyers think SD-WAN is too expensive and complicated

Building and maintaining an SD-WAN is perceived as a complicated endeavour, and the industry’s messages are not getting through, says a new report
August 20, 2019 20 Aug'19
Restaurant group pays staff almost £1m early through fintech app

Wagestream app enables Casual Dining Group employees to receive salary payments in advance for a small fee
August 19, 2019 19 Aug'19
First government organisation in Bahrain migrates to Amazon Web Services

Sovereign wealth fund’s internal IT team handled migration process, which has slashed the organisation’s technology operational costs
August 16, 2019 16 Aug'19
London Stock Exchange glitch delays trading

The London Stock Exchange suffered a 90-minute technical outage which prevented early trading in major stocks

August 15, 2019 15 Aug'19
Latest Post Office Horizon problems fixed with software update to blame

The Post Office has fixed the latest problems with its Horizon system, affecting hundreds of branches
August 15, 2019 15 Aug'19
Dutch province pioneers no-code platform

Software development platform removes the need for expert programmers when adding functionality to applications
August 14, 2019 14 Aug'19
GDPR faces growing pains across Europe

The General Data Protection Regulation is over a year old now, but it faces challenges across Europe where compliance has taken place at different speeds
August 09, 2019 09 Aug'19
Whistleblowers: James Glenn’s battle with Cisco opens new front on cyber security

James Glenn, a 42-year-old security specialist, fought a 10-year legal battle with Cisco after blowing the whistle on serious security flaws. He lost his job, but has no regrets
August 02, 2019 02 Aug'19
Birmingham City Council ends 13-year IT contract with Capita

Local authority to bring IT services in-house, saying “the time is right to transfer the services back to the council”
August 01, 2019 01 Aug'19
London Stock Exchange agrees to acquire Refinitiv for £22bn

The London Stock Exchange has agreed to a multi-billion pound takeover of data giant Refinitiv

August 01, 2019 01 Aug'19
Deliveroo to build Edinburgh tech hub around acquisition of local startup

Food delivery tech company Deliveroo is using a recent acquisition of local startup Cultivate to build a tech hub in Edinburgh
July 31, 2019 31 Jul'19
Cisco pays $8.6m after whistleblower discloses security flaws in video surveillance system

James Glenn, a video surveillance expert working for a Cisco reseller in Denmark, alerted Cisco to security faults and stands to gain a share of a multimillion-dollar settlement with the US government
July 31, 2019 31 Jul'19
How Singapore’s NTUC Enterprise is embracing digital transformation

NTUC Enterprise is starting to look more like a technology company, employing DevOps to speed up software development and developing new digital business models even as cultural barriers to transformation remain
July 30, 2019 30 Jul'19
London Stock Exchange eyes £22bn acquisition of Refinitiv to expand data capabilities

The London Stock Exchange is looking at a huge tech acquisition to provide customers access to a wealth of data services built using the latest technologies
July 29, 2019 29 Jul'19
TSB takes another £36m hit related to botched IT migration

TSB has been stung for another £36m in costs related to its botched IT migration last year, but managed a profit in its latest six monthly results
July 29, 2019 29 Jul'19
One-third of UK councils have IT budgets cut

Many local authorities’ IT budgets are being reduced at a time when they are trying to digitally transform to cut costs and improve processes
July 24, 2019 24 Jul'19
French and German companies have contrasting fortunes in India

France is racing ahead of Germany when it comes to making the most of service companies in India
July 24, 2019 24 Jul'19
Santander brings global digital services under one roof

Spanish banking giant Santander Group is creating a global digital unit as part of its transformation plans
July 22, 2019 22 Jul'19
US fines Equifax $700m over 2017 breach

Global settlement with US authorities follows systems breach that saw more than 140 million customer records stolen
July 18, 2019 18 Jul'19
Office workers lose out with poor-quality tech

More than 80% of the people questioned in a survey said poor technology made them less productive
July 17, 2019 17 Jul'19
Deutsche Bank’s public contraction is a major landmark for fintech

German bank is cutting costs overall but is investing more in the latest digital technology as fintechs chip away at banking business
July 15, 2019 15 Jul'19
Organisations turn to AI in race against cyber attackers

Businesses are racing to automate their defences as hackers and nation states launch increasingly sophisticated cyber attacks
July 12, 2019 12 Jul'19
European PC business boosted by Windows 10 refresh

With Windows 7 support due to end on 14 January 2020, European organisations are refreshing their PCs as part of their Windows 10 upgrade
July 11, 2019 11 Jul'19
Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms

Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020
July 11, 2019 11 Jul'19
Dutch privacy watchdog tells banks not to use customer payment data for marketing

Autoriteit Persoonsgegevens tells banks to respect client privacy and not to market products based on spending data
July 09, 2019 09 Jul'19
Drone tech and the roar of Malaysia’s flying dragons

Malaysia is ramping up initiatives to speed up the global growth of local technology champions in the drone tech sector
July 09, 2019 09 Jul'19
Post Office fixes technical problem causing accounting errors in Horizon

Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in
July 09, 2019 09 Jul'19
Deutsche Bank cuts jobs but increases tech spend

Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible.
July 08, 2019 08 Jul'19
Eventful second Post Office Horizon trial ends

The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020
July 08, 2019 08 Jul'19
Robotics technology needs to go beyond automation

A global robotics expert at the Edinburgh Centre for Robotics says next-generation robots will need to keep humans in the loop to tackle immediate social problems
July 02, 2019 02 Jul'19
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks
July 02, 2019 02 Jul'19
Post Office back-office error leaves subpostmaster with thousands of pounds extra

The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand
July 01, 2019 01 Jul'19
Interview: Matthew Gould, chief executive of NHSX, on transforming health service technology

NHSX is the latest on a long line of organisations created to overhaul NHS technology – can it make the difference this time? Its new CEO explains why it will
July 01, 2019 01 Jul'19
The Great Eastern way to digital transformation

Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out
June 28, 2019 28 Jun'19
Interview: How Defra is getting its IT systems ready for Brexit

The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff
June 28, 2019 28 Jun'19
Interview: John Seglias, chief digital information officer, Defra

The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector
June 26, 2019 26 Jun'19
NHS Wales provides 100,000 staff with Microsoft 365

Cloud-based suite will help Welsh healthcare service drive digitisation initiatives and support greater collaboration and video-based consultations
June 25, 2019 25 Jun'19
Australia’s demand for cloud continues to soar

Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption
June 25, 2019 25 Jun'19
Saudi banks trial blockchain-based identity technology at ATMs

Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines
June 24, 2019 24 Jun'19
Chef demos Windows Server 2008 migration

Windows Server 2008 R2 reaches end of support in January 2020. Businesses using older Windows server software have little time to redevelop code
June 24, 2019 24 Jun'19
ASEAN CIOs learn to navigate the data economy

A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations
June 20, 2019 20 Jun'19
How APAC CIOs are driving AI projects

IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing
June 20, 2019 20 Jun'19
HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms
June 20, 2019 20 Jun'19
Tech startups establish deep roots in Copenhagen

Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul
June 19, 2019 19 Jun'19
How AirAsia streamlined its customer service

Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
June 19, 2019 19 Jun'19
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims
June 19, 2019 19 Jun'19
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases
June 19, 2019 19 Jun'19
How Carsales cuts through the noise in incident response

The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues
June 17, 2019 17 Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial

The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
June 14, 2019 14 Jun'19
IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations