News

Managing IT and business issues

• May 31, 2019 31 May'19

  SAP disruption leads to Revlon class action lawsuit

  Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment

• May 28, 2019 28 May'19

  Saudi Arabia’s largest auto company completes SAP project as part of digital transformation

  Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business

• May 26, 2019 26 May'19

  Australian firms coming to grips with AI ethics

  Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds

• May 24, 2019 24 May'19

  Post Office told to pay over £5m of its opponent’s costs for first Horizon trial

  The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment

• May 22, 2019 22 May'19

  GoCardless migrates to cloud and gets Google engineering capability

  Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform

• May 20, 2019 20 May'19

  Lloyds Bank creates 500 IT roles in Scotland

  New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences”

• May 20, 2019 20 May'19

  Danske Bank launches initiative to help SME customers with cyber security

  Danske Bank launches initiative to support the cyber security efforts of its SME customers

• May 20, 2019 20 May'19

  Post Office applies to appeal damning judgment in first Horizon trial

  The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters

• May 16, 2019 16 May'19

  ANZ CIOs hit roadblocks in digital agenda

  Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda

• May 16, 2019 16 May'19

  CIOs want staff with good soft skills to help drive digital change

  Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows

• May 15, 2019 15 May'19

  Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman

  A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue

• May 14, 2019 14 May'19

  Public sector outsourcing spend plummets

  Private sector outsourcing dominated spending in the UK during the first quarter of 2019

• May 12, 2019 12 May'19

  Australian businesses facing talent crunch amid scramble to transform

  A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need

• May 09, 2019 09 May'19

  Facebook co-founder: ‘It is time to break up Facebook’

  Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission

• May 09, 2019 09 May'19

  Physical stores – the place to meet your tribe

  In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo

• May 07, 2019 07 May'19

  Technical error on Capita system puts Barnet council staff out of pocket

  A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita

• May 03, 2019 03 May'19

  From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

  Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app

• May 02, 2019 02 May'19

  Why IT departments miss basic IT security hygiene

  IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds

• April 29, 2019 29 Apr'19

  Danske Bank and IBM bring AI to banking IT

  Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy

• April 24, 2019 24 Apr'19

  How technology is shaping Malaysia’s economy

  Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide

• April 17, 2019 17 Apr'19

  Government says no conflict of interest in trial despite Post Office chairman’s dual role

  BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system

• April 17, 2019 17 Apr'19

  Middle East CIOs optimistic as budgets increase and digital transformations expand

  Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows

• April 17, 2019 17 Apr'19

  Gartner: Shift to public cloud curbs datacentre spending

  More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo

• April 17, 2019 17 Apr'19

  How UnaBiz is disrupting the IoT market in APAC

  From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market

• April 16, 2019 16 Apr'19

  NatWest eases business payments with biometric authentication on mobile

  NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology

• April 16, 2019 16 Apr'19

  Sweden to take up Finnish AI challenge

  Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence

• April 15, 2019 15 Apr'19

  Facebook takes extraordinary legal steps to contain document leak

  Facebook targets journalists and news organisations for computer searches

• April 14, 2019 14 Apr'19

  Singapore firms streamline operations, fend off disruption with cloud

  Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge

• April 12, 2019 12 Apr'19

  ASEAN datacentre providers must up their game

  Digital transformation trends are changing the ASEAN datacentre landscape and those that wish to succeed must transform themselves, says Frost & Sullivan

• April 10, 2019 10 Apr'19

  ANZ business users calling the shots in ICT decisions

  Business users in ANZ firms have more sway about technology decisions, but it is not always a case of shadow IT

• April 08, 2019 08 Apr'19

  How APAC firms can tame the data beast

  Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements

• April 04, 2019 04 Apr'19

  The rise of digital workers and the bot economy

  Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store

• April 03, 2019 03 Apr'19

  Demand for edge datacentres set to grow in APAC

  More edge datacentres will be needed in the Asia-Pacific region to cope with greater adoption of edge computing and IoT when 5G networks are up and running

• March 21, 2019 21 Mar'19

  Australian firms grapple with business-IT gap

  The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives

• March 20, 2019 20 Mar'19

  CCRC watching Post Office Horizon trial closely

  The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial

• March 19, 2019 19 Mar'19

  Post Office director cross-examination confirms lack of investigation into branch IT problems

  A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence

• March 15, 2019 15 Mar'19

  StepChange uses Pegasystems to power digital efficiency drive

  Charity StepChange, which helps people manage debt problems, has developed a modern IT system to help double the number of people it can support

• March 14, 2019 14 Mar'19

  IT Priorities 2019: ANZ organisations focus on fundamentals

  Organisations in Australia and New Zealand will spend more on modernising legacy applications and breaking down data silos this year

• March 13, 2019 13 Mar'19

  Bank of England’s large IT spend partly due to use of manual processes and legacy systems

  The Bank of England admits there is room for improvement when it comes to IT efficiency

• March 12, 2019 12 Mar'19

  IBM’s APAC CEO talks up next chapter of cloud adoption

  In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology

• March 12, 2019 12 Mar'19

  Nationwide uses natural language processing to discover what annoys customers

  SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence

• March 12, 2019 12 Mar'19

  Australia should embrace automation but be aware of downsides

  Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced

• March 07, 2019 07 Mar'19

  Tech under spotlight at High Court in second subpostmasters versus Post Office trial

  The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use

• March 04, 2019 04 Mar'19

  Danske Bank builds on machine learning to predict IT failures

  Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers

• March 04, 2019 04 Mar'19

  IT Priorities 2019: APAC keeping pace with digital transformation

  Digital transformation is well underway among APAC enterprises which are looking to spend more on refreshing their IT infrastructure and technologies that improve employee productivity

• March 02, 2019 02 Mar'19

  Facebook asked George Osborne to influence EU data protection law

  Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation

• February 27, 2019 27 Feb'19

  Dutch companies lack knowledge of IoT’s benefits

  Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential

• February 22, 2019 22 Feb'19

  Facebook planned to spy on Android phone users, internal emails reveal

  Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show

• February 21, 2019 21 Feb'19

  APAC enterprises are just getting started on AI

  Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey

• February 19, 2019 19 Feb'19

  Activist Lauri Love’s computer ‘contained hacked data’, says judge

  Lauri Love, who has been accused of hacking into US government computer systems, has lost a legal action against the NCA for the return of his computers and storage device