News

Managing IT and business issues

July 12, 2019 12 Jul'19
European PC business boosted by Windows 10 refresh

With Windows 7 support due to end on 14 January 2020, European organisations are refreshing their PCs as part of their Windows 10 upgrade
July 11, 2019 11 Jul'19
Draft finance bill dims hopes of private sector reprieve on April 2020 roll-out of IR35 reforms

Publication of the draft IR35 private sector reform legislation dims hopes the government might announce a delay to rolling out the changes in April 2020
July 11, 2019 11 Jul'19
Dutch privacy watchdog tells banks not to use customer payment data for marketing

Autoriteit Persoonsgegevens tells banks to respect client privacy and not to market products based on spending data
July 09, 2019 09 Jul'19
Drone tech and the roar of Malaysia’s flying dragons

Malaysia is ramping up initiatives to speed up the global growth of local technology champions in the drone tech sector

July 09, 2019 09 Jul'19
Post Office fixes technical problem causing accounting errors in Horizon

Problem revealed during High Court trial left subpostmaster with £18,000 surplus after IT system failed to register full amount of cash scanned in
July 09, 2019 09 Jul'19
Deutsche Bank cuts jobs but increases tech spend

Deutsche Bank is making swingeing cuts to its workforce over the next two and a half years and has pinned its hopes on the latest technology to make it possible.
July 08, 2019 08 Jul'19
Eventful second Post Office Horizon trial ends

The latest High Court trial in the long-running dispute between the Post Office and subpostmasters has concluded, with part three set for March 2020
July 08, 2019 08 Jul'19
Robotics technology needs to go beyond automation

A global robotics expert at the Edinburgh Centre for Robotics says next-generation robots will need to keep humans in the loop to tackle immediate social problems
July 02, 2019 02 Jul'19
CPS faces legal ruling over refusal to disclose emails with US on WikiLeaks and Assange extradition

A court will decide whether the Crown Prosecution Service can refuse to neither confirm nor deny the existence of correspondence with US on investigations into Julian Assange and WikiLeaks
July 02, 2019 02 Jul'19
Post Office back-office error leaves subpostmaster with thousands of pounds extra

The Post Office has admitted that some subpostmasters are at risk of accounts not balancing due to an error it does not understand

July 01, 2019 01 Jul'19
Interview: Matthew Gould, chief executive of NHSX, on transforming health service technology

NHSX is the latest on a long line of organisations created to overhaul NHS technology – can it make the difference this time? Its new CEO explains why it will
July 01, 2019 01 Jul'19
The Great Eastern way to digital transformation

Regional insurance company Great Eastern has rolled out a new digital platform to better serve customers while morphing its DNA from the inside out
June 28, 2019 28 Jun'19
Interview: How Defra is getting its IT systems ready for Brexit

The director in charge of building and implementing the core systems supporting the department most affected by Brexit talks exclusively to Computer Weekly about the present and future of a new function of hundreds of staff
June 28, 2019 28 Jun'19
Interview: John Seglias, chief digital information officer, Defra

The tech leader at the government department most affected by Brexit talks about digital transformation and carrying out one of the most complex projects in the public sector
June 26, 2019 26 Jun'19
NHS Wales provides 100,000 staff with Microsoft 365

Cloud-based suite will help Welsh healthcare service drive digitisation initiatives and support greater collaboration and video-based consultations
June 25, 2019 25 Jun'19
Australia’s demand for cloud continues to soar

Over 40% of local businesses are now using public cloud services, though the lack of cloud skills remains a key barrier to wider adoption
June 25, 2019 25 Jun'19
Saudi banks trial blockchain-based identity technology at ATMs

Biometric and blockchain technologies are being used in tandem to provide ID verification at Saudi Arabian cash machines
June 24, 2019 24 Jun'19
Chef demos Windows Server 2008 migration

Windows Server 2008 R2 reaches end of support in January 2020. Businesses using older Windows server software have little time to redevelop code
June 24, 2019 24 Jun'19
ASEAN CIOs learn to navigate the data economy

A group of IT leaders in Southeast Asia will converge in Edinburgh this July to delve deeper into issues that have been holding back efforts to become better data-driven organisations
June 20, 2019 20 Jun'19
How APAC CIOs are driving AI projects

IT leaders at a Computer Weekly roundtable say they are grappling with compute bottlenecks and explainable artificial intelligence even as chatbots and other AI projects are being rolled out in full swing
June 20, 2019 20 Jun'19
HCL delivers digital services to Cricket Australia

Cricket governing body chooses Indian IT supplier to expand the boundaries of its customer engagement platforms
June 20, 2019 20 Jun'19
Tech startups establish deep roots in Copenhagen

Danish capital offers all the advantages startups need to get off the ground and many are staying there for the long haul
June 19, 2019 19 Jun'19
How AirAsia streamlined its customer service

Integrating multiple customer touch points with Salesforce has enabled Asia’s leading low-cost carrier to shorten waiting time and improve customer service
June 19, 2019 19 Jun'19
Looming private sector IR35 reforms prompts calls for gig economy-focused tax system overhaul

The growth of the gig-based economy has exposed weaknesses in the UK tax system – exacerbated by the IR35 reforms – that mean an overhaul is needed, panel claims
June 19, 2019 19 Jun'19
Finland’s Tieto and Norway’s Evry merge to fend off competition from Indian suppliers

Two of the Nordic region's biggest IT suppliers merge as competition in their home region increases
June 19, 2019 19 Jun'19
How Carsales cuts through the noise in incident response

The Australian firm is using PagerDuty to sieve through a sea of alerts from various alerting systems that notify operations staff of customer and IT issues
June 17, 2019 17 Jun'19
Post Office asks Court of Appeal for permission to appeal judgment in first Horizon trial

The Post Office has applied to the Court of Appeal to appeal judgment in Horizon trial
June 14, 2019 14 Jun'19
IT outsourcing is increasing, but not as we know it

IT outsourcing is growing in the UK, as organisations spend more as part of their digital transformations
June 13, 2019 13 Jun'19
UK tech visa application numbers rise for the fifth year in a row, Tech Nation confirms

Data from visa endorsement body Tech Nation reveals 45% year on year jump in tech visa applications, with India and the US emerging as the two major sources of candidates
June 10, 2019 10 Jun'19
TSB makes key appointment in IT restructure

Mark Curran moves from CYBG to head up reorganisation that will see control of TSB’s IT transferred to an internal team from parent company’s tech subsidiary
June 07, 2019 07 Jun'19
CIO interview: John Finch, Refinitiv

Refinitiv CIO John Finch says finding people with the right level of data science skills is his biggest challenge
June 07, 2019 07 Jun'19
Edtech in the Nordics offers students alternative learning journeys

Pioneering attitude to technology innovation across business and society lends itself to adoption in education across the region
June 03, 2019 03 Jun'19
Most of today’s enterprise blockchain platforms will need replacing in two years

Most blockchain platforms currently being used in enterprises will have to be replaced in the next couple of years, says Gartner
May 31, 2019 31 May'19
Facebook loses bid to halt European court decision on EU-US data sharing

Irish Supreme Court dismisses attempt by Facebook to prevent the European Court of Justice considering the validity of US-EU data transfers, after Austrian lawyer Max Schrems argued that they put the privacy of EU citizens at risk
May 31, 2019 31 May'19
SAP disruption leads to Revlon class action lawsuit

Investors at cosmetics giant Revlon are taking action following a bungled SAP ERP deployment
May 28, 2019 28 May'19
Saudi Arabia’s largest auto company completes SAP project as part of digital transformation

Abdul Latif Jameel Motors wins SAP Quality Gold Award for digital revamp programme that overhauled performance and efficiency across its business
May 26, 2019 26 May'19
Australian firms coming to grips with AI ethics

Australian businesses are warming up to AI, but just two in five have standards and guidelines for AI ethics, a study finds
May 24, 2019 24 May'19
Post Office told to pay over £5m of its opponent’s costs for first Horizon trial

The judge in the Post Office Horizon trial has ordered the organisation to pay the legal costs of its courtroom adversaries, and refused to give permission to appeal a major judgment
May 22, 2019 22 May'19
GoCardless migrates to cloud and gets Google engineering capability

Fintech has moved from an IBM infrastructure as a service to Google’s cloud platform
May 20, 2019 20 May'19
Lloyds Bank creates 500 IT roles in Scotland

New recruits will support banking group’s digital transformation as it aims to give customers “Google-like experiences”
May 20, 2019 20 May'19
Danske Bank launches initiative to help SME customers with cyber security

Danske Bank launches initiative to support the cyber security efforts of its SME customers
May 20, 2019 20 May'19
Post Office applies to appeal damning judgment in first Horizon trial

The Post Office has applied for permission to appeal judgments from the first trial in its IT-related legal battle with subpostmasters
May 16, 2019 16 May'19
ANZ CIOs hit roadblocks in digital agenda

Top IT leaders in Australia and New Zealand are grappling with cultural roadblocks and slow progress in advancing the countries’ digital agenda
May 16, 2019 16 May'19
CIOs want staff with good soft skills to help drive digital change

Effective communication of what is being done and why is vital for organisations implementing digital transformation, survey shows
May 15, 2019 15 May'19
Facebook engaged in ‘calculated’ campaign to eliminate competition, claims businessman

A US businessman is seeking damages from Facebook after accusing the social media company of unfairly blocking “humorous” Facebook pages which generated hundreds of thousands of dollars in advertising revenue
May 14, 2019 14 May'19
Public sector outsourcing spend plummets

Private sector outsourcing dominated spending in the UK during the first quarter of 2019
May 12, 2019 12 May'19
Australian businesses facing talent crunch amid scramble to transform

A survey reveals that Australian firms will require 35,000 IT workers this year, but they are not getting the talent they need
May 09, 2019 09 May'19
Facebook co-founder: ‘It is time to break up Facebook’

Co-founder of Facebook, Chris Hughes, has published an op-ed in The New York Times calling for Facebook to be broken up, as it faces investigations from the US Federal Trade Commission
May 09, 2019 09 May'19
Physical stores – the place to meet your tribe

In a digital world, stores still have a place as community hubs, representatives from Lego, Vans and M&Ms told Retail Expo
May 07, 2019 07 May'19
Technical error on Capita system puts Barnet council staff out of pocket

A system error that led to Barnet council staff being incorrectly paid is the latest complaint about a back-office outsourcing contract with Capita