News

Managing IT and business issues

• August 23, 2017 23 Aug'17

  UAE telco Du pushes SaaS adoption in Middle East

  The Middle East looks set to see strong growth in software as a service and IT departments need to take a different approach

• August 22, 2017 22 Aug'17

  Why embracing new technology is key to successful IT service desks

  IT was slow to support bring your own device (BYOD). Now chatbots and digitisation are rewriting IT service management best practices

• August 17, 2017 17 Aug'17

  Barclays ring-fencing project means downtime for customers

  Many Barclays services will be unavailable this weekend as part of the bank's project to separate retail and investment operations

• August 16, 2017 16 Aug'17

  A decade of IT change since banking meltdown

  With 10 years passing since Northern Rock had to be bailed out by the government, we look at how banking IT has changed since the financial crisis

• August 11, 2017 11 Aug'17

  BBVA tops Forrester mobile bank app chart

  Spanish bank BBVA has the best mobile banking app in the world, according to Forrester Research

• August 11, 2017 11 Aug'17

  HSBC uses IBM to automate the processing of 100 million document pages

  In another instance of banks adopting automation to lower costs and drive productivity, HSBC uses IBM analytics technology to cut down on its paper trail

• August 10, 2017 10 Aug'17

  CIO interview: Daniel Gebler, chief technology officer, Picnic

  The Netherlands has the highest supermarket density in the world, yet a technology company has been able to gain market share from the established order

• August 09, 2017 09 Aug'17

  Nordic countries top digital nations ranking, but risk stalling

  Nordic countries are leaders when it comes to digitisation – but they must continue to innovate to retain their position

• August 07, 2017 07 Aug'17

  Gaming apps ‘main source’ of mobile phishing attacks, research shows

  Analysis of 100,000 corporate devices shows more than a quarter of traffic going to phishing domains was from gaming apps

• August 04, 2017 04 Aug'17

  ICO highlights challenge Slack-like tools pose to public sector FOI request compliance

  The Information Commissioner’s Office outlines how the growing use of cloud-based communication channels could complicate how public sector organisations respond to Freedom of Information requests

• July 31, 2017 31 Jul'17

  OVH opens first UK datacentre in south London

  French cloud provider OVH has opened the doors on its first datacentre in the UK, slightly later than planned

• July 25, 2017 25 Jul'17

  Unilever signs partnership deal with Accenture to drive sales for ‘digitally savvy’ consumers

  Unilever enters tech partnership with Accenture to help maintain consumer loyalty and drive sales

• July 25, 2017 25 Jul'17

  AA Ireland turns to predictive analytics in fraud crackdown

  Roadside assistance company invests in analytics software to fight fraud and introduce dynamic pricing after its split with the AA

• July 25, 2017 25 Jul'17

  Nordea deploys AI to speed up customer service

  Nordea is reaping the rewards of its fintech investments through its latest project to use artificial intelligence to support customers

• July 24, 2017 24 Jul'17

  UAE hotel upgrades wireless network and internet connectivity

  Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies

• July 24, 2017 24 Jul'17

  Mastercard outlines future digital payment platforms after improvements to Qkr

  Mastercard has developed its mobile app, Qkr, for spectators at The Open Championship. The improvements further demonstrate new digital payment platforms offered by the company

• July 24, 2017 24 Jul'17

  What are Amazon Web Services’ Nordic plans?

  Amazon Web Services' head in the Nordic tells Computer Weekly about the region's increasing demand and use of the cloud

• July 20, 2017 20 Jul'17

  TSB to introduce iris scan authentication in September 2017

  TSB customers will soon be able to access their mobile bank accounts through iris scanning, which is regarded as the most secure biometric authentication available

• July 19, 2017 19 Jul'17

  London Stock Exchange uses IBM blockchain technology

  The London Stock Exchange is testing out IBM's blockchain technology in a platform to help SME operations become more transparent

• July 18, 2017 18 Jul'17

  Why company directors need to focus on software licensing small print

  Heads of businesses risk breaching the Companies Act, fines, or a possible jail sentence if they fail to take software licensing risks into account

• July 18, 2017 18 Jul'17

  Stamford Bridge to offer stadium connectivity in partnership with Ericsson

  Ericsson has begun its partnership with Chelsea to offer home fans a “seamless” connected experience

• July 17, 2017 17 Jul'17

  Post Office defence in computer system legal case due this week

  The Post Office will this week present its defence against allegations brought by subpostmasters in a group legal action

• July 13, 2017 13 Jul'17

  HPE and CSC merger wins confidence of Zurich

  Zurich Insurance has demonstrated confidence in CSC's merger with HPE through a contract extension

• July 13, 2017 13 Jul'17

  Visa encourages US businesses to go cashless with £500,000 in hard cash

  Card giant offers small US businesses financial support to upgrade their payments technology if they agree to abandon cash

• July 13, 2017 13 Jul'17

  HMRC’s customs IT system may not be ready before Brexit

  National Audit Office is concerned that customs declaration service will not be ready in time for the UK’s departure from the EU because significant challenges remain

• July 13, 2017 13 Jul'17

  Cognizant opens London lab to help customers with digitisation

  Cognizant has opened its latest digital development centre in London, where it will work with customers and partners on digital business challenges

• July 13, 2017 13 Jul'17

  The dawn of a new era for Dell EMC

  Dell EMC’s Paul Henaghan is no stranger to industry consolidation, having worked for tech companies that were acquired by Oracle and Software AG. Here, the president of Dell EMC in South Asia and Korea shares what it is doing to streamline its ...

• July 12, 2017 12 Jul'17

  Most Influential Women in UK IT 2017: Entrants to the Hall of Fame

  Each year Computer Weekly recognises several great women from the IT industry and their lifetime achievements in its Most Influential Women in UK IT Hall of Fame

• July 12, 2017 12 Jul'17

  MoJ electronic monitoring programme fails to achieve value for money, says NAO

  National Audit Office slams severely delayed MoJ electronic tag project for series of failures, including being too ambitious, not delivering benefits and procurement shambles

• July 10, 2017 10 Jul'17

  Experian admits mobile and online issues after system upgrade

  Some customers of credit referencing company are having problems accessing a service they pay for following an IT upgrade and large customer migration to a new system

• July 10, 2017 10 Jul'17

  Nordic CIO interview: Ann Hellenius, City of Stockholm

  Stockholm’s CIO is relishing the challenge of trying to make the Swedish capital the smartest city in the world

• July 07, 2017 07 Jul'17

  Citizens Advice calls for roll-out of Universal Credit to be paused

  A report by the advisory charity highlights issued around making and managing claims online, lack of digital skills and problems with identity verification through Gov.uk Verify

• July 05, 2017 05 Jul'17

  Sweden trials blockchain for land registry management

  Swedish land registry is trying out blockchain as a means of proving ownership

• July 04, 2017 04 Jul'17

  Most influential women in UK tech: The 2017 longlist

  Every year, Computer Weekly asks the technology industry to nominate who it thinks are the most influential women in UK tech – here is the 2017 longlist

• June 30, 2017 30 Jun'17

  Danish shipping giant Maersk recovering from major Petya cyber attack

  Company confirms attack took down its IT system across multiple sites and business units, but has now been contained

• June 27, 2017 27 Jun'17

  To gain diversity we must ‘redefine’ how tech is perceived

  To encourage more minorities into IT, Google’s head of diversity and inclusion in Europe claims the industry needs to redefine the stereotypes around what a job in tech entails

• June 26, 2017 26 Jun'17

  Interview: Louise McCarthy and Valeria Della Rosa, EBRD

  Two women are at the helm of the European Bank of Reconstruction and Development’s technology change programme – the bank’s first-ever digital transformation

• June 21, 2017 21 Jun'17

  The human apprentices behind robotic automation

  IT apprentices are helping large businesses transform their back-office processes through software robots

• June 21, 2017 21 Jun'17

  Pirated software used to spread malware in APAC

  A regional study by a Singapore university has found that counterfeit software distributed through discs and file-sharing networks is plagued by malware

• June 14, 2017 14 Jun'17

  HR technology essential to cutting-edge customer service, say big businesses

  If you can’t get your internal HR systems right, the business will suffer – Jaguar Land Rover, Lufthansa and Russia’s Sberbank explain why

• June 09, 2017 09 Jun'17

  Patent group prepares for tough data protection laws by moving HR to the cloud

  CPA Global to replace ERP-based HR system as it gears up to comply with the General Data Protection Regulation

• June 07, 2017 07 Jun'17

  Challenger bank technology arm hires former ABN Amro IT executive as CIO

  Bank and banking technology supplier Fidor hires an experienced banking CIO to support its international expansion

• June 07, 2017 07 Jun'17

  Malaysia’s Cyberjaya to get smart city boost

  Tipped as Malaysia's Silicon Valley, the Cyberjaya township will pilot a slew of smart city projects, including e-payments and mobile bus ticketing

• June 06, 2017 06 Jun'17

  Lloyds bank staff will move to IBM in outsourcing deal

  About 1,500 IT staff at Lloyds Banking Group will join IBM as part of an IT infrastructure outsourcing agreement

• June 06, 2017 06 Jun'17

  Digital economy to contribute 7% of Australia’s GDP

  Besides improving living standards, digital technologies could also lead to a resurgence of manufacturing in Australia

• May 31, 2017 31 May'17

  Hundreds of sub-postmasters have applied to join IT-related legal action since March

  The number of sub-postmasters who claim to have suffered as a result of a faulty Post Office IT system has reached 1,300

• May 31, 2017 31 May'17

  Norwegian bakery chain gets the taste of mobile reporting

  Baker Brun, a bakery company in Norway, is modernising its business processes through the latest technologies

• May 26, 2017 26 May'17

  Swedish government agencies join IT spending benchmarking service

  Government agencies in Sweden are using a tool by Apptio to help them gain a better understanding of IT costs

• May 22, 2017 22 May'17

  Dutch railway uses IoT to reduce people jams

  Railway stations in The Netherlands are monitoring the movement of travellers to manage traffic flow and reduce people jams

• May 16, 2017 16 May'17

  Customer experience transformation at Macquarie bank brings legacy system retirement as a bonus

  Australia’s Macquarie bank builds a data layer on top of legacy IT systems to transform customer experience