News

Managing IT and business issues

May 03, 2019 03 May'19
From friction-filled to till-free: The path to a checkoutless Sainsbury’s store

Daniel Hills, group digital product manager for Sainsbury’s, tells Retail Expo the journey his team had to take to eventually launch a till-free store trial featuring its new shopping app
May 02, 2019 02 May'19
Why IT departments miss basic IT security hygiene

IT departments are failing to patch security holes in software because of a disconnect between security and operations teams, survey finds
April 29, 2019 29 Apr'19
Danske Bank and IBM bring AI to banking IT

Artificial intelligence partnership is designed to reduce the risk of major IT outages and keep the bank’s customers happy
April 24, 2019 24 Apr'19
How technology is shaping Malaysia’s economy

Malaysia has one of the most digitally connected societies in the world, but more work is needed to bridge the digital divide

April 17, 2019 17 Apr'19
Government says no conflict of interest in trial despite Post Office chairman’s dual role

BEIS refutes MP’s suggestion of Post Office chairman’s conflict of interest in group litigation case involving Horizon IT system
April 17, 2019 17 Apr'19
Middle East CIOs optimistic as budgets increase and digital transformations expand

Cyber security and risk management will see the biggest increase in spending, but digital transformation of businesses is a major driver of investment, survey shows
April 17, 2019 17 Apr'19
Gartner: Shift to public cloud curbs datacentre spending

More servers are being bought by public cloud providers, but these tend to be cheap, original device manufacturer equipment, rather than boxes from HPE, Dell or Lenovo
April 17, 2019 17 Apr'19
How UnaBiz is disrupting the IoT market in APAC

From offering low-cost connectivity to hardware design and integration services, the Singapore-based technology supplier is causing a stir in the internet-of-things market
April 16, 2019 16 Apr'19
NatWest eases business payments with biometric authentication on mobile

NatWest is making it easier and safer for businesses to make payments of any size via a mobile app using biometric authentication technology
April 16, 2019 16 Apr'19
Sweden to take up Finnish AI challenge

Following Finland’s example, Swedish companies are starting to use a training programme to bring staff up to speed with artificial intelligence

April 15, 2019 15 Apr'19
Facebook takes extraordinary legal steps to contain document leak

Facebook targets journalists and news organisations for computer searches
April 14, 2019 14 Apr'19
Singapore firms streamline operations, fend off disruption with cloud

Certis and financial institutions are among those in the city state that are turning to cloud services to gain a competitive edge
April 12, 2019 12 Apr'19
ASEAN datacentre providers must up their game

Digital transformation trends are changing the ASEAN datacentre landscape and those that wish to succeed must transform themselves, says Frost & Sullivan
April 10, 2019 10 Apr'19
ANZ business users calling the shots in ICT decisions

Business users in ANZ firms have more sway about technology decisions, but it is not always a case of shadow IT
April 08, 2019 08 Apr'19
How APAC firms can tame the data beast

Companies and data management experts across Asia-Pacific reveal how they are tackling data management challenges that have been compounded by growing cloud usage and compliance requirements
April 04, 2019 04 Apr'19
The rise of digital workers and the bot economy

Automation Anywhere’s booming business, particularly in the Asia-Pacific region, is a sign of things to come in the new world of work where digital workers can be hired from a bot store
April 03, 2019 03 Apr'19
Demand for edge datacentres set to grow in APAC

More edge datacentres will be needed in the Asia-Pacific region to cope with greater adoption of edge computing and IoT when 5G networks are up and running
March 21, 2019 21 Mar'19
Australian firms grapple with business-IT gap

The growing chasm between business and IT has hit Australia more than other countries, according to a study on the state of digital transformation initiatives
March 20, 2019 20 Mar'19
CCRC watching Post Office Horizon trial closely

The Criminal Courts Review Commission considering judgment in subpostmasters versus Post Office litigation trial
March 19, 2019 19 Mar'19
Post Office director cross-examination confirms lack of investigation into branch IT problems

A high court judge heard that the Post Office did not investigate a computer system error that could cause losses, despite being offered evidence
March 15, 2019 15 Mar'19
StepChange uses Pegasystems to power digital efficiency drive

Charity StepChange, which helps people manage debt problems, has developed a modern IT system to help double the number of people it can support
March 14, 2019 14 Mar'19
IT Priorities 2019: ANZ organisations focus on fundamentals

Organisations in Australia and New Zealand will spend more on modernising legacy applications and breaking down data silos this year
March 13, 2019 13 Mar'19
Bank of England’s large IT spend partly due to use of manual processes and legacy systems

The Bank of England admits there is room for improvement when it comes to IT efficiency
March 12, 2019 12 Mar'19
IBM’s APAC CEO talks up next chapter of cloud adoption

In the next phase of cloud adoption, enterprises will need to manage multiple cloud environments, as well as data to scale up their use of artificial intelligence technology
March 12, 2019 12 Mar'19
Nationwide uses natural language processing to discover what annoys customers

SAS has run a proof of concept at building society Nationwide, using artificial intelligence and natural language processing to determine how to improve customer correspondence
March 12, 2019 12 Mar'19
Australia should embrace automation but be aware of downsides

Experts at a McKinsey event in Sydney called for Australian enterprises to automate while acknowledging the need to reskill workers whose jobs could be displaced
March 07, 2019 07 Mar'19
Tech under spotlight at High Court in second subpostmasters versus Post Office trial

The second trial in a court battle between the Post Office and the people who run branches analyses alleged bugs in the computer system they use
March 04, 2019 04 Mar'19
Danske Bank builds on machine learning to predict IT failures

Danish bank is using artificial intelligence to help it prevent IT outages that could damage its reputation with customers
March 04, 2019 04 Mar'19
IT Priorities 2019: APAC keeping pace with digital transformation

Digital transformation is well underway among APAC enterprises which are looking to spend more on refreshing their IT infrastructure and technologies that improve employee productivity
March 02, 2019 02 Mar'19
Facebook asked George Osborne to influence EU data protection law

Facebook COO Sheryl Sandberg invited one of the chancellor’s children to Facebook’s office as part of a intensive lobbying programme to influence European data protection legislation
February 27, 2019 27 Feb'19
Dutch companies lack knowledge of IoT’s benefits

Many organisations in the Netherlands are missing out on the benefits of the internet of things because they lack awareness of its potential
February 22, 2019 22 Feb'19
Facebook planned to spy on Android phone users, internal emails reveal

Facebook planned to use its Android app to track the location of its customers and to allow advertisers to send political advertising and invites to dating sites to ‘single’ people, confidential documents show
February 21, 2019 21 Feb'19
APAC enterprises are just getting started on AI

Despite clear benefits of adopting the technology, only 41% of enterprises in the Asia-Pacific region have embarked on their artificial intelligence journey
February 19, 2019 19 Feb'19
Activist Lauri Love’s computer ‘contained hacked data’, says judge

Lauri Love, who has been accused of hacking into US government computer systems, has lost a legal action against the NCA for the return of his computers and storage device
February 18, 2019 18 Feb'19
Chief data officer role now well-entrenched, says Gartner

Three out of five chief data officers in a Gartner study reported an increase in headcount, though few are measuring the value of their data assets
February 15, 2019 15 Feb'19
CaixaBank customers can use their faces to withdraw money at ATMs

Spanish bank begins roll-out of ATMs equipped with facial recognition technology, but customers can still use card and PIN
February 13, 2019 13 Feb'19
Chinese AI startup claims breakthrough in pediatric diagnosis

Yitu Healthcare claims over 90% accuracy when diagnosing a range of pediatric diseases using a natural language processing system
February 13, 2019 13 Feb'19
Businesses fail to grasp the true cost of public cloud

Public cloud infrastructure as a service sounds good on paper, but a survey has found that many IT professionals are seriously overspending
February 12, 2019 12 Feb'19
Legacy systems holding banks back from meeting demand for instant accounts

Banks are struggling to meet customer demand to open accounts instantly because of legacy IT systems and processes
February 12, 2019 12 Feb'19
IR35 reforms: Contractors lack confidence in private sector to manage April 2020 rule change

Research from IR35 consultancy Qdos suggests contractors lack confidence in the ability of private sector firms to adequately determine how they should be taxed after April 2020
February 12, 2019 12 Feb'19
Dutch developer offers businesses nuclear security option for communications

Startup that created the secure platform for communication between world leaders at the 2014 Nuclear Security Summit in the Netherlands seeks to revolutionise business mail
February 06, 2019 06 Feb'19
CIO interview: David Walliker, Liverpool Women’s & Royal Liverpool and Broadgreen NHS Trusts

Being CIO for two different NHS trusts is not an easy task, but David Walliker splits his time between the two, aiming to deliver digital transformation across the board
February 05, 2019 05 Feb'19
Civil liberties groups to challenge bulk surveillance and intelligence sharing in Strasbourg

Coalition of campaigning groups wins the right to challenge the UK’s use of bulk surveillance powers, which allows suspicionless surveillance of the population and sharing of intercepted data with overseas intelligence agencies, in European Court of...
February 05, 2019 05 Feb'19
CIO interview: David Germain, CITO, RSA Insurance Group

Insurance giant’s chief information and technology officer wants to refresh the company’s user computing environment, make smart technology investments and take advantage of the latest innovations
February 03, 2019 03 Feb'19
Alibaba Cloud teams up with SMU on training programme

Alibaba Cloud will equip small and medium-sized enterprises with cloud computing and other technology skills through a partnership with Singapore Management University
February 01, 2019 01 Feb'19
Innocent people arrested following surveillance blunders, IPCO reveals

Interception of communications commissioner Adrian Fulford warns of “grave” repercussions for people wrongly identified as suspects due to errors made when government bodies access email, phone and telephone data
February 01, 2019 01 Feb'19
TSB blames IT disaster for huge losses

TSB made a huge loss in its latest financial year because of costs it incurred as a result of an IT disaster
January 31, 2019 31 Jan'19
No-deal Brexit could lead to data issues, MPs told

Trade body TechUK is concerned smaller companies are far from ready for a no-deal scenario, while warning that leaving without a deal could lead to serious data issues for businesses
January 30, 2019 30 Jan'19
AXA recruits AI assistants in back office

Insurance giant is deploying software robots to take over repetitive tasks and free up humans to do more analytical work
January 29, 2019 29 Jan'19
IT leaders grapple with workforce skills gap as they deploy AI and digital technology

Organisations will have to find new ways of reskilling their workforce as they get to grips with artificial intelligence and other digital technologies. CIOs also need to keep their skills updated if they are to succeed