News

Managing IT and business issues

November 20, 2018 20 Nov'18
How Singapore Airlines is flying the digital skies

Top Asian carrier Singapore Airlines has been building a digital foundation to fend off potential disruption, but it is not just the IT team that is leading the charge
November 19, 2018 19 Nov'18
CDO interview: Aidan Millar, DNB

Norwegian bank hires chief data officer to lead its data-driven transformation
November 19, 2018 19 Nov'18
Standard Life and Aberdeen Asset Management turn to Workday to complete merger

Standard Life Aberdeen, created in August 2017 when two of Scotland’s largest financial services companies merged, is transferring 3,000 former Standard Life staff to Aberdeen Asset Management’s Workday HR system as it integrates the two businesses
November 16, 2018 16 Nov'18
Three factors marginalising the CISO role

Chief information security officers are typically marginalised due to three factors, and de-coupling the technical and managerial aspects of the job will enable empowerment, says consultant

November 16, 2018 16 Nov'18
WISE emphasises importance of role models at 2018 awards

Gender balance campaign WISE used its 2018 awards ceremony to highlight the importance of female role models, and called on men to lead the charge for equality
November 16, 2018 16 Nov'18
Tech sector split over Brexit deal

The draft EU Withdrawal Agreement has caused rifts in the tech sector, with some calling for a People’s Vote with the option to remain in the EU, and others wanting MPs to back the agreement, saying it’s better than a no-deal scenario
November 16, 2018 16 Nov'18
Post Office executives cross-examined in Horizon IT system trial

A High Court trial, where subpostmasters are suing the Post Office for damages caused by an allegedly faulty IT system, ended its second week.
November 15, 2018 15 Nov'18
The Gym Group flexes its muscles with data analytics

No-frills fitness company The Gym Group is using analytics technology to find insights from its financial, HR and membership data, as it limbers up for rapid expansion in the UK
November 14, 2018 14 Nov'18
Challenger bank ready to get its banking licence back

CivilisedBank is reapplying for a banking licence after giving it up to focus on its technology
November 13, 2018 13 Nov'18
Post Office trial throws up known problem with Horizon system

High Court case in which subpostmasters are suing the Post Office has revealed a known problem with the computer system at the core of the dispute

November 12, 2018 12 Nov'18
Agfa’s move to cloud HR paves the way for healthcare IT spin-off

Agfa-Gevaert is moving HR systems from 40 countries into the cloud as the company prepares to turn its health IT operations into a standalone business
November 09, 2018 09 Nov'18
High court Post Office trial puts subpostmasters’ contract under microscope

Case against Post Office in relation to allegedly faulty computer system begins in High Court
November 07, 2018 07 Nov'18
DXC makes digital transformation push in Asia

IT services firm uses automation and AI to trim its portfolio and size as it helps customers on their digital transformation journey
November 07, 2018 07 Nov'18
Lloyds Banking Group shaking up its workforce to reflect digital times

Lloyds Banking Group is revamping the roles of thousands of staff as it becomes digital
November 06, 2018 06 Nov'18
Fujitsu powers forward with business restructure

Technology firm Fujitsu has announced a number of plans for restructuring its business, including the closing of its German manufacturing plant and a number of board resignations
November 05, 2018 05 Nov'18
PAC has ‘serious concerns’ over UK border and new customs IT system

Public Accounts Committee remains concerned about the Customs Declaration Service and the country’s borders post Brexit
October 31, 2018 31 Oct'18
Triumph Motorcycles kick-starts changes with high-tech HR

The Leicestershire-based motorcycle company is deploying IT systems to give customers and its own staff a ‘premium brand experience’
October 30, 2018 30 Oct'18
Traditional financial services firms face extinction within 12 years

A large number of large banks could disappear within 12 years unless they change business models and economics
October 30, 2018 30 Oct'18
How Avanade keeps pace with Microsoft and the market

Systems integrator Avanade has had to adapt to Microsoft’s evolution into an “ecosystem platform” that includes open-source software
October 29, 2018 29 Oct'18
Why subpostmasters and Post Office are battling it out in the High Court

After over a decade of controversy, next week marks the beginning of a court battle between subpostmasters and the Post Office over allegations of faults in an accounting system leading to unfair prosecutions
October 29, 2018 29 Oct'18
Finnish city Espoo trials artificial intelligence for community support

The authorities for Finnish city Espoo are testing out AI technology to help them target services at the residents who need them most
October 29, 2018 29 Oct'18
Philips looks to artificial intelligence to train its workforce

Healthcare company is looking to AI, chatbots and learning playlists to help staff learn new skills more quickly as it adapts changing business priorities
October 28, 2018 28 Oct'18
Australia earns mixed record in IT agility

Despite being fervent adopters of cloud, Australian enterprises are slower than those in the US and UK in deploying business-critical applications
October 26, 2018 26 Oct'18
British Airways data breach worse than thought

British Airways has admitted that up to 185,000 more people than first thought may have had personal details compromised in August’s data breach
October 25, 2018 25 Oct'18
Consumer rights champion Which? begins digital journey

Consumer rights organisation has always had a subscription business, but is now transforming into a digital one through cloud computing
October 25, 2018 25 Oct'18
Firms will use AI to automate HR processes within two years

Companies are gearing up to automate HR processes with artificial intelligence and machine learning, while at the same time battling with outdated IT systems
October 24, 2018 24 Oct'18
11 of 12 border IT systems at risk of not being ready by Brexit, says NAO report

All but one of the critical IT systems needed at the UK border are at risk of not being ready by 29 March 2019, which will have implications if there is a no-deal Brexit
October 23, 2018 23 Oct'18
CIOs and the cloud: The future of European enterprise software

European organisations are moving to the cloud rapidly, but trepidation remains in concerning certain aspects, such as security
October 23, 2018 23 Oct'18
Government to invest £8m in Brexit customs training and automation

The Treasury and HMRC are putting measures in place to support the customs sector should the UK leave the EU with no deal, including funding to increase automation and training
October 19, 2018 19 Oct'18
Russians using less cash after accelerated use of electronic payments

Russians are increasingly using electronic payments rather than cash, a recent study by Sberbank has found
October 17, 2018 17 Oct'18
Nordic CTO interview: Anders Johanson, Husqvarna

Husqvarna is on a journey to transform itself into a product and services company by using the latest digital technology and Anders Johnson is a driving force behind it
October 16, 2018 16 Oct'18
There is more to fintech than meets the eye

Financial technology goes way beyond the flashy apps facing consumers and into the depths of the back office
October 16, 2018 16 Oct'18
UK faces 10 cyber attacks a week as hostile states step up hacking, says NCSC

The UK’s National Cyber Security Centre has thwarted more than 1,600 attacks over the past two years – many by hostile nation states
October 15, 2018 15 Oct'18
Big expectations, huge presence: Gitex 2018 opens

Artificial intelligence, blockchain, 5G, robotics, and virtual and augmented reality are all in the spotlight at Gitex Technology Week 2018 in Dubai
October 11, 2018 11 Oct'18
Robots in the workplace supported by 81% of business chiefs

Robotic process automation continues to be taken up by more organisations – but despite proven benefits, those that already use it are struggling to scale it up
October 10, 2018 10 Oct'18
Volkswagen truck group’s journey to a subscription-based business model

VW’s truck business adopted a startup mentality to open a subscription-based business aimed at owners of truck fleets
October 09, 2018 09 Oct'18
Tech takes centre stage in CBI’s pre-Budget wish list

Industry calls on government to set the tone for a tech-friendly business environment after the UK leaves the EU
October 05, 2018 05 Oct'18
Telenor retrains 20,000 staff as it prepares for impact of digital tech

Norway-based mobile phone company Telenor, which provides phone services in Scandinavia and Asia, is challenging its workforce to spend 40 hours a year learning digital skills as it prepares for the impact of digital technology
October 02, 2018 02 Oct'18
How Australian firms are plugging the tech talent gap

Australian companies such as Atlassian and Ansarada are now turning to international options to access scarce talent
October 02, 2018 02 Oct'18
Filling the blockchain chasm

Blockchain as a term is becoming common language, but there is a long way to go before it will mean anything to the performance of most organisations
October 02, 2018 02 Oct'18
Government explores blockchain to make buying and selling property easier and cheaper

HM Land Registry moves into the next phase of a project that will use the latest technologies to speed up property transactions
September 28, 2018 28 Sep'18
Data analytics cuts queues and flight delays at Rome’s Fiumicino Airport

Aeroporti di Roma’s CIO, Emiliano Sorrenti, describes how the city’s main airport is using data analytics technology to reduce delays and queue times, securing it an industry award for customer service
September 28, 2018 28 Sep'18
No let-up in digital banking glitches as TSB and HSBC customers are hit on payday

Online and mobile app banking outages continue to increase in regularity as TSB and HSBC customers report problems
September 27, 2018 27 Sep'18
CIO interview: Fraser Ingram, Clydesdale and Yorkshire Bank

Fraser Ingram joined the Clydesdale and Yorkshire banking group as CIO just at the right time – as it was embarking on its digital journey
September 24, 2018 24 Sep'18
No Deal Brexit could mean additional costs for tech businesses

The government plans to continue to enforce existing intellectual property rights in the event of a No Deal Brexit, according to the latest planning notices, but businesses could face additional costs to access EU and UK markets
September 21, 2018 21 Sep'18
Businesses that take humans with them on robotics journeys gain the most

Businesses that put human development at the centre of their automation strategies will profit the most
September 21, 2018 21 Sep'18
Tech won’t solve customs border issues, House of Lords EU Committee finds

Tech won’t solve potential customs issues at the border post-Brexit, at least not in the short term, and especially not in case of no-deal Brexit, according to a House of Lords report
September 21, 2018 21 Sep'18
RBS, Barclays and NatWest customers suffer more mobile banking outages

Banks apologise for problems that have affected mobile and internet banking services
September 21, 2018 21 Sep'18
Shell mines Microsoft Azure for AI to digitally transform upstream and downstream operations

Multi-national oil and gas company Shell is embarking on an artificial intelligence-led digital transformation of its business with the help of Microsoft Azure and C3 IoT
September 20, 2018 20 Sep'18
Alibaba debuts its first service robot

Chinese tech firm is eyeing a slice of the global robotics market, starting with a service robot that delivers items to hotel guests