In Depth

In Depth

Managing IT and business issues

• IPsoft’s digital worker is part of a shift in human productivity

  IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia  Continue Reading

• Lessons from GE’s flight to digital platforms

  Examining the challenges industrial giant GE  has encountered on its digital journey and the lessons learned for CIOs heading in the same direction  Continue Reading

• Injecting entrepreneurship into enterprise IT

  What should CIOs do to ensure that IT plays a leading role in the digital future of their organisations  Continue Reading

• GDPR: An overview of the latest data protection legislation

  The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know  Continue Reading

• The ins and outs of cloud portability

  Public cloud portability comes in many forms – the secret is to research and plan appropriately  Continue Reading

• Inside Red Hat’s open culture

  The open source stalwart’s culture of transparency, openness and collaboration has been instrumental to its success as one of the world’s most successful software companies  Continue Reading

• How Australian enterprises are unifying business communications

  Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants  Continue Reading

• Universal Credit: How did it go so wrong?

  The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong  Continue Reading

• Four CIO trends to watch in 2018

  As automation becomes more popular, bringing with it plenty of opportunities, 2018 is all about investing in in-house skills and innovation, with a focus on equality and flexibility  Continue Reading

• Inside DBS Bank’s digital journey

  The Singapore-based bank laid the foundation for its digital strategy a decade ago, starting with an overhaul of its IT systems before going big on cloud computing in later years  Continue Reading

• UK sale of surveillance equipment to Macedonia raises questions over export licence policy

  The UK approved an export licence for the sale of surveillance equipment to Macedonia – while the country was engaged in an illegal surveillance programme against its citizens. A senior minister was consulted on the decision  Continue Reading

• How innovation in cycling helps Trek-Segafredo create a competitive edge

  Cycling team is using technology from design to the track to improve its business and sporting competitiveness  Continue Reading

• Brexit uncertainty dominates UK’s digital conversation

  Uncertainty over the impact of Brexit dominated conversations at TechUK’s second annual Supercharging the Digital Economy event. Can technology really lessen the impact?  Continue Reading

• Malaysian women making their mark in IT

  There is no limit to what women can achieve in Malaysia’s IT industry, as a small but growing group of prominent women IT leaders in the country has found  Continue Reading

• Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

  Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans  Continue Reading