In Depth

In Depth

Managing IT and business issues

• How to achieve resilience – the modern uptime trinity

  IT leaders can take responsibility for ensuring their organisations are resilient during times of crisis. There are no quick fixes, but if you think it is expensive to ensure resilience in your IT systems, try frequent failure instead  Continue Reading

• APAC hybrid cloud adoption still cloudy

  Although there are clear benefits of hybrid cloud, enterprises in Asia-Pacific aren’t making the most of them due to a lack of holistic understanding, strategic frameworks and skillsets  Continue Reading

• How Malaysia’s industries are tapping IoT

  Computer Weekly speaks to four industries that claim to have benefited from various IoT deployments and how it has changed their businesses  Continue Reading

• Will the Covid-19 crisis accelerate a shift in tech talent out of London?

  As the coronavirus pandemic has forced firms to work more flexibly, threatening traditional large office spaces in London, will tech talent make a long-term shift away from the capital?  Continue Reading

• APT groups’ mobile momentum finally faces resistance

  State-backed APT groups are increasingly targeting mobile devices as Covid-19 puts the spotlight on remote working infrastructure security. We explore how the industry is fighting back  Continue Reading

• How to apply zero-trust models to container security

  Containers have become a common fixture in software development, but they have resulted in new concerns for security teams. Is zero-trust the answer to tackling them?  Continue Reading

• Coronavirus: How to go back to the office safely and securely

  Security teams should be used to supporting remote workers effectively by now, but what’s going to happen when people start returning to their offices? We look at the risks and how to address them.  Continue Reading

• GDPR at two: How far we’ve come, how far we still have to go

  Marking two years of the General Data Protection Regulation, industry voices weigh in on the state of data protection and privacy, consider what has changed, and what still needs to change  Continue Reading

• What are the security priorities for the post-coronavirus world?

  The Covid-19 pandemic is forcing massive change across the business world and things may never go back to normal. What does security look like in this new world, and what will buyers be prioritising?  Continue Reading

• Coronavirus: How to cope with the digital skills divide

  Since the Covid-19 pandemic started, employers need tech and digital talent more than ever. But how can organisations recruit and train the skills they need during a lockdown?  Continue Reading

• A carrot-and-stick approach to fixing cyber security complacency

  With a majority of IT decision-makers holding the opinion that their employers are complacent when it comes to data protection, we look at what needs to be fixed, and how to fix it  Continue Reading

• Australian firms soldier on amid Covid-19 outbreak

  From the largest financial institutions to small companies, Aussie firms have been dialling up their use of technology tools to keep their businesses humming during the coronavirus pandemic  Continue Reading

• How APAC firms are coping with the Covid-19 outbreak

  The air of change looms large in companies operating in the Asia-Pacific region, with some doing better than others in keeping the lights on amid the coronavirus pandemic  Continue Reading

• What are the drivers for application modernisation?

  Application modernisation is not something that just happens, nor is it just driven by digitisation and cloud-first strategies  Continue Reading

• The AWS bucket list: Keep your cloud secure

  Misconfigured cloud installations risk billions of records being exposed, damaging organisations’ finances and reputations. Paying attention to securing AWS storage buckets is a simple matter  Continue Reading

• Coronavirus: How to implement safe and secure remote working

  Find out what CIOs and CISOs need to know to enable their end-users to work remotely and stay secure during the Covid-19 coronavirus crisis, and learn how users can help themselves  Continue Reading

• Malaysia’s digital transformation efforts progress

  Malaysian enterprises are taking steps to modernise their infrastructure, but many are still grappling with the lack of niche IT skills in key emerging technologies such as the internet of things  Continue Reading

• Is this Netflix-style thriller the future of security training?

  Cyber awareness specialists at KnowBe4 reckon that bringing Netflix-style production values to corporate videos heralds a new approach to security training  Continue Reading

• Alan Bates: The ‘details man’ the Post Office paid the price for ignoring

  In 2003, subpostmaster Alan Bates had his contract terminated when he refused to comply with Post Office policy. A decade and a half later, against the odds, he took the Post Office to the High Court and won a multimillion-pound legal case  Continue Reading

• Whisper it… but could a cyber attack be good for your career?

  All too often it’s the CISO who carries the can for an enterprise security failure, but this might not be a bad thing. There’s lots of evidence to suggest that falling victim to a cyber attack may actually enhance your CV  Continue Reading

• Computer Weekly Buyer's Guide features list 2020

  Here is our 2020 schedule of up-and-coming in-depth articles that will cover carefully selected topics to help IT leaders select the right technology for their organisation  Continue Reading

• Get ready for CCPA: Implications for UK businesses

  The California Consumer Privacy Act, a wide-ranging data privacy and consumer protection law, comes into effect on 1 January 2020. How does CCPA differ from the EU GDPR regulations and what are the responsibilities for UK businesses operating in the...  Continue Reading

• EBA outsourcing guidelines: What banks, fintechs and cloud providers need to know

  The regulatory landscape for financial services and outsourcing will undergo a refresh this month with new guidance from the European Banking Authority. We look at what banks, fintechs and cloud firms need to do  Continue Reading

• APAC buyer’s guide to human capital management software

  More Asia-Pacific organisations are turning to HCM software to recruit, engage and retain a new breed of employees who increasingly expect personalised services from HR teams  Continue Reading

• Cambridge Cognition CTO on applying server monitoring principles to suicide prevention

  Cambridge Cognition CTO, Ricky Dolphin, discusses why it pays to think outside the box when trying to find technological answers to business and customer problems  Continue Reading

• Choose tools to prevent communication overload

  Social media platforms can improve collaboration, but organisations need to be careful not to swamp staff with messages  Continue Reading

• APAC IoT adoption improves amid challenges

  More enterprises across the region are using the internet of things to track fleet vehicles and improve operations, but technology integration and security concerns are still holding back widespread adoption  Continue Reading

• Facebook’s privacy game – how Zuckerberg backtracked on promises to protect personal data

  Facebook promised its users privacy then quietly abandoned its promises in pursuit of profits. Now it faces antitrust regulation  Continue Reading

• How to get the basics of mobile device management right the first time

  When adopting mobile device management, there are often fears around implementation and whether or not the strategy is even required  Continue Reading

• Exploring UCaaS: The main benefits for enterprises

  Getting unified communications-as-a-service right can mean more agility, higher productivity, and cost control  Continue Reading

• Blackout after Brexit: UK datacentres brace for post-EU power supply and cost changes

  As the uncertainty over how the UK intends to extricate itself from the European Union rumbles on, datacentre operators are weighing up how Brexit might affect the availability and cost of the power they need to run their facilities in future  Continue Reading

• How to find a much sought-after data scientist

  Every organisation seems to be hunting for a data scientist, but securing the right people with the right skills is a challenge  Continue Reading

• Counting the costs of IaaS and SaaS

  Cost management is a priority for organisations seeking to use infrastructure and software as a service  Continue Reading

• Steering a safe course through hybrid cloud

  We look at why hybrid cloud can create a tricky infrastructure to manage  Continue Reading

• How IT leaders can build great relationships with marketing leaders

  Experts dish out their advice on how to work better together with their marketing peers to deliver a high-quality customer experience  Continue Reading

• How to create a great strategy in the digital age

  What are the best ways for technology leaders to create a strategy that is fit for the digital age? Computer Weekly asks the experts  Continue Reading

• When is it best to stick with paper?

  Going digital has been seen as the thing to do, but there can be limits to digital and there's an enduring value to paper. Digital isn’t always best  Continue Reading

• IBM pushes boundaries of AI, but insists companies take an ethical approach

  Researchers at IBM are pushing the boundaries of what artificial intelligence and machine learning can do, but remain wary of the ethical implications that accompany the proliferation of this technology  Continue Reading

• Where in Britain works best for IT?

  Where is the best place to be an IT professional in the UK? Computer Weekly looks at which location comes out on top for tech companies, and it’s not Silicon Roundabout  Continue Reading

• Employers turn to wearable technology to help staff manage work-life balance

  Companies are realising that there are sound business reasons for ensuring their employees get enough sleep and exercise, so they are turning to wearable technology to help their staff stay healthy, despite the pressures of work  Continue Reading

• Fighting fit: The ODI on courting startups to use open data to get the UK moving

  The Open Data Institute is aiming to change the fact that millions of people in the UK are inactive, and is using open data and startups to help engage citizens to exercise.  Continue Reading

• National Archives races to create electronic archive of EU law before Brexit

  The National Archives faces challenges converting the EU's enormous library of laws into a publicly accessible UK archive ahead of Brexit. The Archives’ digital director, John Sheridan, explains how  Continue Reading

• An IT operating model for the digital age

  Enterprises need to form cross-functional teams and give them the mandate to work together towards a single goal  Continue Reading

• DevOps done right: Securing grassroots support for a top-down DevOps enterprise push

  As more and more enterprises rush to join the DevOps movement, practitioners share details of how they secured grassroots support for their senior leadership team's top-down agile adoption mandates  Continue Reading

• IPsoft’s digital worker is part of a shift in human productivity

  IPsoft used its annual user summit to allow customers to update themselves on the career of its cognitive digital agent Amelia  Continue Reading

• Lessons from GE’s flight to digital platforms

  Examining the challenges industrial giant GE  has encountered on its digital journey and the lessons learned for CIOs heading in the same direction  Continue Reading

• Injecting entrepreneurship into enterprise IT

  What should CIOs do to ensure that IT plays a leading role in the digital future of their organisations  Continue Reading

• GDPR: An overview of the latest data protection legislation

  The forthcoming General Data Protection Regulation (GDPR) will have wide-ranging implications for every organisation that processes personal data. This comprehensive overview tells you what you need to know  Continue Reading

• The ins and outs of cloud portability

  Public cloud portability comes in many forms – the secret is to research and plan appropriately  Continue Reading

• Inside Red Hat’s open culture

  The open source stalwart’s culture of transparency, openness and collaboration has been instrumental to its success as one of the world’s most successful software companies  Continue Reading

• How Australian enterprises are unifying business communications

  Business leaders and experts in rolling out unified communications tools in Australia stress the importance of change management and employee consultation to avoid digital white elephants  Continue Reading

• Universal Credit: How did it go so wrong?

  The DWP’s flagship welfare reform was meant to change the lives of benefits claimants through one simple IT system, but was beset by IT problems, low staff morale and delays. Newly released documents help explain what went wrong  Continue Reading

• Four CIO trends to watch in 2018

  As automation becomes more popular, bringing with it plenty of opportunities, 2018 is all about investing in in-house skills and innovation, with a focus on equality and flexibility  Continue Reading

• Inside DBS Bank’s digital journey

  The Singapore-based bank laid the foundation for its digital strategy a decade ago, starting with an overhaul of its IT systems before going big on cloud computing in later years  Continue Reading

• UK sale of surveillance equipment to Macedonia raises questions over export licence policy

  The UK approved an export licence for the sale of surveillance equipment to Macedonia – while the country was engaged in an illegal surveillance programme against its citizens. A senior minister was consulted on the decision  Continue Reading

• How innovation in cycling helps Trek-Segafredo create a competitive edge

  Cycling team is using technology from design to the track to improve its business and sporting competitiveness  Continue Reading

• Brexit uncertainty dominates UK’s digital conversation

  Uncertainty over the impact of Brexit dominated conversations at TechUK’s second annual Supercharging the Digital Economy event. Can technology really lessen the impact?  Continue Reading

• Malaysian women making their mark in IT

  There is no limit to what women can achieve in Malaysia’s IT industry, as a small but growing group of prominent women IT leaders in the country has found  Continue Reading

• Formula 1: Mercedes team turns to big data in quest for victory in Grand Prix

  Data analytics could help Mercedes-AMG Petronas Motorsport team gain an edge on rival Ferrari during the 2017 and 2018 Grand Prix season. Its head of IT, Matt Harris, reveals the team’s plans  Continue Reading

• How AI can aid, not replace, humans in recruitment

  Artificial intelligence is gaining prominence in a number of industries and brings advantages and disadvantages in the field of recruitment  Continue Reading

• The correlation between creativity, diversity and the future tech workforce

  Many believe the UK computing curriculum should put more emphasis on creativity to prepare young people for an automated future  Continue Reading

• Can retailers be too far ahead of the tech curve?

  Ocado is winning plaudits for its innovation but analysts criticise the online grocer for its financial performance  Continue Reading

• What it takes for the internet of things to take off in ASEAN

  Besides lowering adoption costs, an ecosystem of governments, technology suppliers and telcos is necessary for the internet of things to flourish in Southeast Asia  Continue Reading

• Tips for buying hyper-converged systems

  Hyper-converged infrastructure has become a commonly used term. But what is it? And is it necessary for your organisation?  Continue Reading

• Why and how men in the technology industry have helped women progress

  Many have argued gender parity will not happen in the technology industry without help from the top. Since the top is predominantly male, we’ve reached out to some of the men in the industry who are helping to drive tech equality  Continue Reading

• How will automation affect the IT skills gap?

  According to research, automation is putting some job roles at risk, but could it also be the answer to the growing IT skills gap?  Continue Reading

• Locked in by choice: How European governments are handling their Microsoft addiction

  Europe-wide research finds that government departments are deeply dependent on Microsoft software and services, while attempts to migrate to open source are difficult, temporary and sometimes under the radar  Continue Reading

• How to manage data analytics programmes and teams

  Data analytics technology won’t deliver business value by itself – it needs to be deployed, and its users organised to deliver value  Continue Reading

• How SAS is prepping its marketers for the data flood

  A shift in culture and mindset is necessary for marketers to succeed in tapping marketing analytics to stay relevant to the needs of customers  Continue Reading

• BP stresses importance of apprentices to its DevOps and digital transformation plans

  BP explains why IT apprentices are central to the success of its agile and DevOps ambitions, as well as its wider digital transformation programme  Continue Reading

• Enterprise wireless: trends and developments in 2017

  What will be the main developments in wireless this year and what challenges will this bring to enterprises?  Continue Reading

• How will the network manager’s role change in the SDN world?

  We explore how traditional network managers are changing the habits of a lifetime as SDN remakes the enterprise network  Continue Reading

• How CIOs can apply IT supplier management skills to digitisation

  The digital supply chain can be managed in much the same way as the software supply chain, where CIOs have gained expertise in working with multiple providers to effectively run a complex ecosystem  Continue Reading

• Software asset management maturity in the age of SaaS

  For asset tracking, software as a service is no different from any other type of software licensing – but the process of software asset management needs adapting  Continue Reading

• Cloud contracts are still a minefield

  Cloud computing is maturing in the enterprise space, but the contracts that underpin cloud services have not evolved at the same pace  Continue Reading

• Successful CIOs in 2017 will be those who look outwards

  CEOs increasingly want IT leaders who can look outside the IT department and improve wider perceptions of the organisation  Continue Reading

• How culture change has to underpin success in digital transformation

  Digital transformation has been in vogue in recent years. Success depends as much, if not more, on deep-set culture change, as RSA and The Economist Group have discovered  Continue Reading

• There is no shortage of open data. The question is, is anyone using it?

  The UK government’s data portal, Data.gov.uk, currently shows 36,552 published datasets available, but how usable are they, and is anyone downloading them?  Continue Reading

• Value chain mapping – making sense of executive strategy

  In this first excerpt from his book on value chain mapping, Simon Wardley explains why business leaders need to understand the importance of maps for corporate strategy  Continue Reading

• Value chain mapping – exploring the map

  In the third and final excerpt from his book on value chain mapping, Simon Wardley explains how maps can determine future business strategy  Continue Reading

• Value chain mapping – finding a path

  In the second extract from his forthcoming book, Simon Wardley explains how to draw a map to describe the changing nature of your business  Continue Reading

• A Good American: Surveillance, 9/11 and the NSA

  Computer Weekly sat down to watch Friedrich Moser's documentary about the NSA whistleblower Bill Binney - A Good American  Continue Reading

• Interview: British Medical Journal’s CDO talks datacentres, DevOps and desktops

  BMJ’s chief digital officer explains how the 170-year-old healthcare publication has negotiated several major digital transformation projects since she joined in 2012  Continue Reading

• Lauri Love: the student accused of hacking the US

  How did a brilliant but fragile computer science student from a rural English town end up facing life imprisonment in the US? Computer Weekly speaks to Lauri Love  Continue Reading

• CW@50: Bugs, blunders and bad practices

  Computer Weekly’s arrival on 22 September 1966 reflected a growing global industry and the hopes for British computing  Continue Reading

• Digital transformation gives CIOs chance to be agents of change

  Whether it’s the IoT, cloud, mobility, big data or analytics, there is always something new to grapple with. Attendees found out how to keep up at Cisco Live in Las Vegas  Continue Reading

• CW@50: Women in technology – the shifting gender landscape

  As Computer Weekly celebrates its 50th anniversary, we look back on the great women who have made technology as well as the IT industry possible  Continue Reading

• Manage expenses to boost the bottom line

  Expense management is one area of business where the application of IT can bring about double-digit cost reductions  Continue Reading

• CW@50: A history of IT outsourcing

  Computer Weekly looks at where and when IT outsourcing was invented and considers the changes the sector has gone through since  Continue Reading

• A tale of two Israeli technology incubators

  Computer Weekly looks at two very different technology incubators in Israel  Continue Reading

• How and when you should automate expense processes

  Gartner looks at the benefits of expense management tools and the circumstances that make software as a service preferable  Continue Reading

• CW@50: The evolution of the CIO

  From working in statistics departments to becoming a key part of any business transformation – as Computer Weekly gets ready to celebrate its 50th anniversary, we look back at the changing role of IT leaders  Continue Reading

• Isle of Man: From seaside getaway to tech startup hub

  The Isle of Man government is stepping up efforts to position itself as the low-tax jurisdiction of choice for the startup community. But what's it like to do business there?  Continue Reading

• Executive interview: Phil Smith, UKI chief executive, Cisco

  Cisco’s Phil Smith discusses digitisation, its impact on national productivity, and how enterprises can apply the lessons lived and learned by tech companies to their own strategy  Continue Reading

• CW@50: Government IT goes full circle in the space of 50 years

  As Computer Weekly prepares to celebrate its 50th anniversary this September, we take a look at how government IT has changed over the years  Continue Reading

• My first IoT project: A guide for businesses

  We’ve all had a good giggle about having our fridges hacked – but now it’s time to get real. What are the first steps enterprises should take when implementing their first internet of things project?  Continue Reading

• Skype for Business: One year on, so what are the results?

  It’s now a year since Microsoft transitioned the Lync unified communications suite into Skype for Business, but has the enterprise embraced or shunned it?  Continue Reading

• An overview of cloud customer relationship management

  Businesses are confident about buying customer relationship management (CRM) software as a cloud-based service. Computer Weekly looks at the main players  Continue Reading

• Co-ordinate outsourced services with Siam

  We look at the practical considerations of implementing an effective service integration and management strategy  Continue Reading

• Datacentre heat reuse: Why aren’t more operators doing it?

  With the datacentre industry’s sustainability habits coming under increasingly close scrutiny, we find out why operators are not rushing to reuse their waste heat  Continue Reading