News
IT operations management and IT support
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July 22, 2021
22
Jul'21
Plans to address legal but harmful content ‘threaten free speech’
House of Lords report criticises the government’s forthcoming Online Safety Bill for imposing duty of care on tech platforms to deal with ‘legal but harmful’ content, which it says threatens freedom of expression online
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July 22, 2021
22
Jul'21
UK government publishes full Innovation Strategy
Strategy aims to put the UK at the global forefront of science, research and innovation
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July 21, 2021
21
Jul'21
Infosys to open German operation focused on automotive sector
Infosys is establishing a centre in Germany that will focus on supporting customers in the German automotive sector
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July 20, 2021
20
Jul'21
Uber drivers face real-terms pay cut after service fee hike
Unionised Uber drivers have condemned the ride-hailing firm for ‘cynically’ framing its UK service fee rise as a way of improving equality among drivers, rather than a pay cut
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July 19, 2021
19
Jul'21
Zoom expands into contact centre market
Zoom is steadily expanding its enterprise offering and has now spent $14.5bn on an acquisition to fill a gap in its product portfolio
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July 19, 2021
19
Jul'21
A dozen more subpostmaster prosecutions quashed in Horizon scandal
Twelve more former subpostmasters have had wrongful convictions for financial crimes overturned in the Court of Appeal
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July 15, 2021
15
Jul'21
UK workforce needs reskilling for net-zero transition
Green Jobs Taskforce report looks at how the UK’s workforce can be skilled up to support the transition to net zero
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July 15, 2021
15
Jul'21
Fintech sector continues to attract investment as Revolut hits $33bn valuation
Revolut has become the most valuable financial technology firm in the UK after its latest round of investment, with plans for a ‘superapp’
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July 14, 2021
14
Jul'21
EC approves pan-Nordic payments platform
Pan-Nordic payments platform will move to its next phase after receiving merger approval from the European Commission
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July 14, 2021
14
Jul'21
More than half of European IT outsourcing spending will soon be on cloud services
Cloud services will soon be the largest part of the IT services market in Europe, as enterprises invest in them as part of their Covid-19 recovery strategies
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July 14, 2021
14
Jul'21
Multiple Microsoft bugs being actively exploited
Microsoft’s July Patch Tuesday update fixes 117 vulnerabilities, 13 rated as critical and four already being actively exploited
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July 13, 2021
13
Jul'21
Modipwn vulnerability puts millions of building systems at risk
Authentication bypass vulnerability in a Schneider Electric product could lead to device takeover
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July 13, 2021
13
Jul'21
Secureworks sets up in EU datacentre for XDR services
New datacentre location helps Secureworks’ customers meet EU data residency requirements
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July 13, 2021
13
Jul'21
UK Cyber Security Council calls for new push on training
Too many companies have cut back on security training and development during the pandemic, says UK Cyber Security Council
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July 13, 2021
13
Jul'21
Automation is key to digital transformation
Automation will enable IT teams to focus on driving transformative projects instead of supporting tasks that can be automated, says UiPath CEO Daniel Dines
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July 12, 2021
12
Jul'21
Kaseya VSA services coming online after week-long outage
Kaseya has successfully deployed a patch to its ransomware-hit VSA product as per a revised schedule, and customers are beginning to come back online
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July 12, 2021
12
Jul'21
Taxpayers will have to pay at least £300m to bail out Post Office after scandal
The cost of a scheme set up to compensate subpostmasters who were victims of the Horizon IT scandal will exceed £300m even before damages are paid to all those who suffered
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July 09, 2021
09
Jul'21
Government commitment to Post Office Horizon victims was a ‘false promise’
The government has made no contact with subpostmasters two months after it said it would work with them to ensure they get speedy and fair compensation for their losses as a result of Post Office IT scandal
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July 08, 2021
08
Jul'21
Developers have a moral duty to create ethical AI
Corsight AI publishes report on how organisations can develop more human-centric AI and biometric technologies
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July 08, 2021
08
Jul'21
PrintNightmare haunts Microsoft as patch may miss mark
Microsoft dropped an out-of-band patch to fix PrintNightmare, but there are concerns it may not be totally effective. This does not mean it shouldn’t be applied
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July 08, 2021
08
Jul'21
IT and business services spending bounces to new heights
Second-quarter results reveal IT and business services spending at a new high, in stark contrast to the Covid-19-hit quarter a year ago
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July 07, 2021
07
Jul'21
Former Bank of England CIO joins Co-op Group as CTO
Rob Elsey joins the Co-op Group at a time when the organisation is undergoing major digital transformation
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July 07, 2021
07
Jul'21
How the UK Cyber Security Council plans to professionalise security
As chair of the new UK Cyber Security Council, Claudia Natanson is in a superb position to develop professional standards in IT security and she intends to fundamentally reimagine what a security job actually is
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July 07, 2021
07
Jul'21
US Department of Defense cancels controversial $10bn JEDI contract
The US Department of Defense has cancelled the controversial JEDI cloud project awarded to Microsoft and will replace it with multi-supplier contracts.
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July 07, 2021
07
Jul'21
Opportunists seen targeting Kaseya REvil victims
Malwarebytes researchers highlight new spam campaign targeting businesses impacted by the ongoing Kaseya REvil ransomware incident
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July 06, 2021
06
Jul'21
About 60 Kaseya customers hit by REvil
Kaseya has revised upward the number of managed service providers compromised by the REvil ransomware gang in a supply chain attack at the weekend
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July 06, 2021
06
Jul'21
Bank of England searches for new CIO amid once-in-a-generation project
The Bank of England is recruiting a head of IT during a period of major change in its core IT system
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July 05, 2021
05
Jul'21
Quarter of UK financial services staff want to continue working from home
Working from home looks set to stay in the finance sector after Covid-19 restrictions are lifted, as staff express their preferences for remote working
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July 05, 2021
05
Jul'21
How Transport for West Midlands works with geospatial data
Covid-19 showed why greater data granularity is key, with Transport for West Midlands turning to geospatial data to understand demand for services
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July 02, 2021
02
Jul'21
Cricket Australia’s replatforming of online services paid off during pandemic
Cricket Australia was able to keep digital services up and running during a period of unprecedented customer demand
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July 02, 2021
02
Jul'21
Should I be worried about PrintNightmare?
The accidental publication of proof of concept code for a Windows vulnerability, and the reclassification of said bug from low to critical severity, has the cyber community concerned. Is it right to be?
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July 01, 2021
01
Jul'21
UK government issues “safety by design” guidance for tech firms
The guidance is designed to help technology companies embed safer design for users into their services in anticipation of the Online Safety Bill becoming law
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June 30, 2021
30
Jun'21
REvil affiliates offer hefty ransom discounts, data reveals
REvil or Sodinokibi ransomware activity is higher than ever, but its success appears to be relative, with some affiliates prepared to dramatically cut their prices
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June 29, 2021
29
Jun'21
New Nobelium attacks a reminder to attend to cyber basics
A new campaign from the same threat group that broke into SolarWinds serves as a reminder that cyber crime gangs will try to exploit any avenue they can, even if technically unsophisticated
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June 29, 2021
29
Jun'21
UK Cyber Security Council launches inaugural initiatives
Security association seeks to determine terms of reference for committees to oversee standards and ethics, and qualifications and careers in the cyber sector
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June 24, 2021
24
Jun'21
(ISC)² makes ransomware education course free through 31 July
Cyber security association is making its Professional Development Institute course on ransomware free to the general public until the end of July
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June 24, 2021
24
Jun'21
Vodafone confirms European datacentres will be powered by 100% green energy by July 2021
Telco giant claims it is on course to hit an important milestone in its latest sustainability push, with its entire European operations set to be 100% renewably powered by 1 July
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June 23, 2021
23
Jun'21
Bahrain university uses Alexa on campus
University in Bahrain is using Amazon’s Alexa digital assistant to support users of its campus
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June 23, 2021
23
Jun'21
Time to patch increases significantly during pandemic
New data from US-based endpoint management specialist Automox reveals some of the challenges security teams face in keeping up with endpoint security
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June 23, 2021
23
Jun'21
UK councils reported over 700 data breaches to ICO in 2020
Data disclosed under the Freedom of Information Act reveals an estimated 700 data breaches were reported to the Information Commissioner’s Office by local councils last year
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June 23, 2021
23
Jun'21
Openness can protect Dutch companies against ransomware
Dutch businesses that suffer ransomware attacks need to be more open about it, if this growing problem is to be brought under control
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June 22, 2021
22
Jun'21
Cloudflare announces new integrations with Microsoft, others
New security integrations with Microsoft Azure Sentinel, Splunk, Datadog and Sumo Logic will supposedly make it easier for users to analyse network security data
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June 22, 2021
22
Jun'21
UK SMEs lack capacity to fend off cyber attacks
Three-quarters of UK SME leaders would not have sufficient capacity or expertise to deal with a cyber attack, according to a report
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June 21, 2021
21
Jun'21
Post Office pays 400 subpostmasters compensation for losses caused by computer errors
The Post Office has so far compensated 400 subpostmasters who suffered losses because of errors in the organisation’s Horizon computer system
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June 18, 2021
18
Jun'21
Druva helps Thirteen Group get round Azure data retention limits
Social housing business has migrated to Microsoft Office 365 on Azure, but needed long-term data retention to comply with General Data Protection Regulation
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June 18, 2021
18
Jun'21
Carnival Cruises hit by fourth cyber incident in a year
Latest data breach at Covid-hit cruise line comes hot on the heels of two recent ransomware attacks and a spring 2020 breach
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June 18, 2021
18
Jun'21
UK taskforce calls for cutting GDPR protections
The UK’s Taskforce on Innovation, Growth and Regulatory Reform has recommended scrapping safeguards against automated decision-making contained in the General Data Protection Regulation
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June 17, 2021
17
Jun'21
Increasing numbers of Dutch women opt for career in ICT
There’s a shortage of IT professionals in the Netherlands, but the skills gap can be bridged by attracting further women to the sector
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June 16, 2021
16
Jun'21
Tech sector trade union campaigns to protect workers’ privacy
A UK-based trade union for technology workers and others employed by tech companies is organising around the issue of worker’s privacy and workplace monitoring
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June 15, 2021
15
Jun'21
Japanese bank boss to leave after IT failures
Mizuho Bank president takes the blame for widespread IT system failures at the organisation